5 طريق الإسكندرية -مرسى مطروح- الماكس وادي القمر - الدخيلة, 21535 Alexandria, Egypt
#15 of 60 hotels in Alexandria
Guests' ChoiceBased on 58 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
7.0
Facilities
8.3
Staff
8.6
Value for money
8.5
Free Wifi
3.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: March 9, 2025
Sametyil
BulgariaJust problem little far from center area but also good not much noise. Taxi take Cheap if use uber or idrive
Manager is so nice. Our flight came so early in the morning and accept us early check-in. Staff are so nice and helpfull.
Stayed in March 2025
Reviewed: January 30, 2025
Seidon
SwedenNew clean hotel with a magnificent sea view.
Stayed in January 2025
Reviewed: December 31, 2024
Rajesh
United Arab EmiratesEverything is fine. Staff is very cooperative
Silent location. It is little far away from downtown.
Stayed in December 2024
Reviewed: December 20, 2024
Andriy
CyprusBreakfast. Old room. Window was broken and not opened. Water is leaking in the bathroom and toilet. Windows in whole hotel is very dirty. Industrial area.
Good view. Friendly staff. Comfortable bad. Free parking. Internet is very bad but Stuff was apologized and bring us Free sweets and cocktails.
Stayed in November 2024
Reviewed: November 10, 2024
Mohamed
EgyptBreakfast's set menu is dull and boring. Instant payment is required whenever I request a paid service (instead of simply adding it to the gurest's account and charging it at check-out).
Perfectly quiet. Sea view is something else. Staff is helpful and polite. Free parking. Amazing (and very expensive) fish restaurant 500 m from the hotel.
Stayed in November 2024
Reviewed: October 31, 2024
Ahmed
EgyptThe stuff was friendly especially hotel manager, location of the hotel was wonderful.
Stayed in October 2024
Reviewed: April 8, 2024
Jana
Saudi ArabiaThe location is so far from everything
Everything is so great , staffs are very kind
Stayed in April 2024
Reviewed: March 25, 2024
Vesna
SloveniaThere could be more food avaliable at the breakfast
I liked the location of the hotel, because the surroundings were very quiet, we had a view of the sea and the hotel pool, there was no noise. Breakfast was served on the terrace with a view of the sea, it was not self-service, but certain dishes were brought to us (omelet, cheese, bread). The reception responded quickly to booking messages and they were friendly.
Stayed in February 2024
Reviewed: February 14, 2024
Diana
PolandAll was great and we recommend the hotel a lot,just so you know ,it is a bit far away from the city center.
The staff was very friendly and professional. The room was very comfortable,clean and with a nice sea view, we heard the sea waves from the balcony. I had a birthday, the day we were checking-in so the room was looking fantastic with all balloons and extra surprises!
Stayed in February 2024
Reviewed: March 10, 2025
Ereen
Egyptمكان هادي و نضيف و stuff متعاون
Stayed in March 2025
Reviewed: February 2, 2025
Mohamed
EgyptPictures at web dose or present the current hotel status Location very bad A lot of facilities are off line due to lack of maintenance Furniture are old and need renovation They have a serious issue on the hygiene and cleaning
All the staff are helpful and they try to assist as much as possible with all tools they have Despite they have not much
Stayed in February 2025
Reviewed: January 23, 2025
Mahalingam
United KingdomToilet water leaking I told them no action taken Towels not clean, no room service
Stayed in January 2025
Reviewed: January 1, 2025
Linxiao
SingaporeLocation, not easy to access. Condition is not good, the outside has construction going on.
Far away from central location and tourism areas. it’s not very convenient to go to different travel locations and hard to find drivers outside regular hours. Hotel is also very old, and no clear sign to show the entrance. The outside gate shows a different hotel, it takes us a while to figure out which building corresponds to this hotel. although the room is ok. Stuff is willing to help.
Stayed in December 2024
Reviewed: December 15, 2024
Ahmed
EgyptNothing
Location and view The great care and support from hotel manager Mr.Ahmed Allam and continuous follow up since booking till leaving was a valuable added value to the hotel advantages
Stayed in December 2024
Reviewed: November 18, 2024
Gina
United KingdomHotel was very clean, the team were amazing and made me feel so welcome Breakfast was lovely
Stayed in November 2024
Reviewed: November 17, 2024
Abd
Saudi ArabiaPerhaps, the downside was the place was quite a distance from convenience stores or cafes but we could see some just outside the premise. It could be a wonderful place with some much needed makeover but overall, we had a pleasant stay.
The place was really close to the beach but the close distance of an oil platform to the shore made us wonder whether we could really swim - the weather was cold anyway so we didn't mind at all! Breakfast was so so as we had to pay extra for coffees. We stayed on the second floor and at night, we thought we could hear things just a floor above us, as if furnitures were moving by themselves but we stayed for two nights and nothing unwanted happened, thankfully. Perhaps they were organising an event as we could see quite plenty of guests staying there.
Stayed in November 2024
Reviewed: October 26, 2024
Ahmed
EgyptWonderful location and very cooperative and nice staff
Stayed in October 2024
Reviewed: October 26, 2024
Matthew
United KingdomNothing
The staff are super friendly and hostel is very modern with sea views everywhere and an epic swimming pool! I absolutely loved my stay here!
Stayed in October 2024
Reviewed: October 19, 2024
Eslam
EgyptEvery thing is ok
Very near to Alexandria old port
Stayed in October 2024
Reviewed: May 7, 2024
Yara
EgyptNothing, they're perfect
I can't stress enough on how the hospitality and the attentiveness of the staff Manager Ahmed allam contacted us since we booked and he followed up with us until we arrived The view from hotel is magical, all rooms are sea view , there's playground for kids as well The hotel is located inside a compound it's super safe as there's security and police everywhere what made us feel safe as we're two girls Prices on hotel is amazing, they didn't charge us any extra fees on anything, even when you ask for extra water or coffee their prices are same as the market price I liked taking care of the details inside the room like ( dental kit , grooming kit , bath sponge and even a prayer matt which was an amazing gesture that I didn't find in many hotels . Hotel staff and room service were super quick and responsive for any requests, they were checking with us everyday if we need housekeeping or breakfast at room even when we didn't ask ,they always offered help 😍 Hotel location maybe a little far from downtown but from personal experience I would suggest using " indrive" instead of " uber" as there's more for indrive in that area Again the staff were super kind and nice + room and hotel is always clean
Stayed in May 2024
Reviewed: April 13, 2024
Adrian
EgyptAhmed contacted me a number of times before arriving to check all was well & at the hotel he was welcoming and helpful throughout my stay. His staff are excellent too. It's an ideal hotel if you have young children: there's a safe area to play on bikes and scooters in view of the rooms. The pools are great and the restaurant lovely. Every room faces the sea - and you can sleep with the balcony doors wide open and wake to the sound of breakers. The breakfast is simple but beautifully presented - along with excellent Turkish coffee. It's 7kms outside of Alex but a lovely electric bus takes you to the city for 12LE. It was above all quiet: & that was lovely.
Stayed in April 2024
Reviewed: April 6, 2024
Sapna
United Arab EmiratesEverything...Hotel star rating shows 3 Star Its not even worth 1 Star.
Breakfast was arabic ...so i asked for Simple Egg Omlet with some onion & Green chilli. Without informing they sent me Breakfast in my room with plain Omlet, i had also requested for Orange Juice & Coffee...which was not served.
Stayed in April 2024
Reviewed: March 25, 2024
Ульяна
RussiaFriendly staff of hotel helps us several times. They buy bus tickets for us, found our things, which we fogot at the restorant and help us to speak with local taxis, becouse taxi drivers speak English not so good:) The number was very clean, mattresses cosy, the breakfast hearty. I like you guys, we'll stay at your hotel on our back way again.
Stayed in March 2024
Reviewed: March 24, 2024
Ahmed
EgyptNothing at all
I liked the atmosphere of the hotel The place is quiet and the workers are friendly Overall, it's a great place to stay if you're on a vacation
Stayed in March 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content