Had some problem with AC, room phone and mosquitos in the room, but it was greatly dealt with by the resort.

Many activities options to choose from. Great food. Great staff.

Stayed in April 2025

The tap and the showers weren’t always great, they (and the rooms) needed a little work since they were getting old.

The beach, the staff, the animation team and the food were all excellent.

Stayed in April 2025

No wifi in the room

Stayed in April 2025

Near to the beach, good food, helpful staff

Stayed in April 2025

Some of the facilities in the hotel weren't available. There was no table tennis. Other activities required a fee. The night animation DJ party was very loud which can go until 11-11:30 pm. The duvet cover was so heavy that we would sweat at night, they didn't have a lighter one.

We spent 6 nights of our honeymoon in a suite the hotel.  The staff were amazing especially Israa from the guest management. She was caring and very supportive. She has been great and would swiftly respond to the quries. We were offered a special dinning in the specialty restaurants in the hotel, they celebrated our honeymoon with a cake!. We felt that we were treated luxuriously by all the staff  The food was amazing in the main restaurant, great variety of options. My wife liked a specific dish, we asked the chef whether it would be repeated and we were surprised by the kindness and hospitality of the chefs especially Chef Anwar who made the dish specifically for us the next day.  The room service and housekeeping were great too. We are greatfull to all the staff. The hotel itself has 2 pools, one is massive. The beach itself was okay, it was sandy on some areas. The positive is that you can see corals of the beach so it might be useful to bring your snorkeling gear. Overall the stay exceeded our expectations.

Stayed in April 2025

All good. Nothing to complain.

Great service, the staff is very friendly and helpful. The food is good and the beach is clean. The rooms are good.

Stayed in April 2025

They offered a wide variety of food, though the quality was somewhat average.

The staff were absolutely lovely and always willing to help. The resort was large and beautiful, well located, with a nice private beach. Our room was spacious and very comfortable.

Stayed in April 2025

The people on the beach disturb all the time

Everyone is very friendly

Stayed in April 2025

The first room they gave us had an a/c that didn’t work. Then they moved us another room on the ground floor that’s sliding back door didn’t lock. Their emphasis on quality maintenance is lacking. Their white wine options include 1 option - and it isn’t good. We went to “the beer store “ to buy good wine. What a shame. Their breakfast bar did not have any sort of topping for waffles or French toast, no syrup or fruit - nothing but dryness. At check in, they gave us a 2 page paper explaining the hotel, it was very helpful but we were not allowed to access half of the property as depicted on the papers. So it was absolutely a bait and switch. The first heated pool, which was clearly an afterthought, was so over crowded and not enjoyable, whereas the second,which we were prohibited to go to, was perfect, nice, and actually warm.

Stayed in April 2025

nothing

very good

Stayed in April 2025

The hotel is very big with plenty of activities and facilities, we had a really good time

Stayed in March 2025

The stuff was very helpful.

Stayed in March 2025

My stay at Pyramisa had some great aspects as well as some negatives. As a hotel, it has a lot of potential with its size, the beauty of its landscapes (different types and sizes of greenery) and the lovely views of the red sea. We stayed in the master suite for nine nights. The atmosphere around the room was very quiet and it gave us more than enough time to relax. Having it's own private entrance away from other blocks made our stay very peaceful. However, upon our arrival to our suite, the beds in each bedroom were not made properly and there was dirty cups in each bathroom sink and a disorganised presentation of coffee trays / cups which was not what we were expecting to be greeted with at 10 pm after a long flight. The headboard was filled with piles of dust. There was also a bad odor which was on the pillow cases and duvets in each bedroom which was unfortunate to experience on the very first day of our arrival. During our stay, we found the food to be average and very repetitive in the main resturant with a small amount of healthy options available. In as much as there were healthy options it was very much limited with a bland taste. There was a lack of creativity with the same dishes being served but at times with different names. It would have been good to see more of a variety of salads and a variety of fish dishes without using excessive vegetable oils but rather good quality oils. We did enjoy the fruit selection but more variety would have been more appealing as a pose to the standard oranges, apples and melons and the rare occasion where grapes and strawberry's were offered to then be consumed by a few people in a matter of minutes. Cleaning was offered daily for our room and our cleaner was very consistent but it was surface level cleaning (a little sweep, a little wipe) and we did not see deep cleaning being done which can be understood by the number of rooms each cleaner must aim to cover in a day..

Stayed in March 2025

The big swimming pool is not heated, on the side of the hotel you have a heated swimming pool and that was oke.

The room was new and nice, the staff is also really nice and helpful. The food was good and there was a lot.

Stayed in March 2025

The clientele are heavily Russian and some dislike muslim guests though they are in a Muslim country. They did make it known they had issues and I think the hotel should get more diverse clientele so one nation of people doesn't take over and start to think they own the place. Food is sometimes great and sometimes mediocre like most buffets.

Staff are incredible, isra is lovely and so are the chefs. Big rooms, warm heated pool, lovely beach in great location and just nice people. Once done up this place will look great and be lovely to visit.

Stayed in February 2025

Strange there is no music in bars. I would change the closing times either

The Pyramisa is a nice place, but we did catch some windy days so there was not much to do. Fortunately we met Achmed at the Sunrise Bar, who was the most friendliest person in all Egypt. Always smiling, talking and best cocktails personalized ;)

Stayed in March 2025

Lack of deep cleaning. Many staff members everywhere cleaning, renewing, adjusting but just superficially-deep cleaning needs to be done everywhere. Especially in the common areas such as swimming pools. What also disturbed me was the fact that while eating the staff takes your plates, glasses so quickly that you don’t even notice it. Every time we were eating, all the utensils disappeared in a second, which was stressful.

Swimming pools, the beach, easy access to the beach bar, restaurant, snacks-which was very positive if you travel with small kids. Very nice and helpful guys at the reception desk: Nour and Aymen-more guys like this, really. Smiling, polite, gentle. Very professional the chef Anwer (I think that was his name)-speaking good English, very educated and always ready to help. Bravo!

Stayed in March 2025

Wifi is non existent

Great views

Stayed in March 2025

Food, one or two employees were not very friendly, noise in the corridors in the morning, lots of people trying to sell you stuff at the beach / pool area

Location, beach, activities, well kept spaces and gardens, guest relations, most employees were super professional and helpful

Stayed in March 2025

Very big. Lots of walking.

Very well organised. Extensive facilities. Staff excellent. Special thanks to Guest Relations.

Stayed in March 2025

N/A

Large room, balcony, pool and sea view

Stayed in March 2025

Bathroom in bathroom need to be renovated.

The food was very good and staff was very good

Stayed in March 2025

The entertainments not the best.

The staff is very friendly, we have liked the food in main restaurant too.

Stayed in March 2025

Everything like food was very nice there's a lot of choices the staff was very nice and helpful, the pool was very good thanks for isra she was very helpful all the time.

Stayed in March 2025