Food needs more salt and spices:)

The view was nice, lots of bars. They were nice when they know that it's our anniversary and did a celebration to us and special breakfast at our room.

Stayed in October 2024

WiFi connection is quite bad and some staff from the party group, travel companies, spa and photoshoots can disturb you while you are relaxing on the beach or near the pool. Even if you tell them ‘no’. This we found a bit annoying.

We really enjoyed our stay at Pyramisa. Karim provided great service when checking in. We could have dinner while arriving around 9pm. The room was clean and cleaned & tidied up by a very lovely man Noby. We had really nice conversations with Noby and found him a very sweet and social guy. Actually all staff members are nice! All meals were provided by the hotel and there was a great selection of dishes every day. Beers and cocktails were included as well. Also, even when going to Luxor early in the morning we could order a breakfast box upfront. We really recommend Pyramisa when going to Hurghada.

Stayed in October 2024

The sunbeds around the pool are old and require replacing. This was the only significant issue we noticed and experienced.

Staff in Pyramisa is always very friendly. Beginning with reception personnel ending on waiters and cleaners. If you have any questions, you can always speak to someone from guest relation and they will help you with your issues. The food was good and variable. During our stay we had a chance to eat well prepared prawns, crabs and different kind of meat. The choice of fruits and vegetables is amazing and there's always a person to prepare those fresh fruits for for you. The sushi station offers not bad sushi experience and I really don't understand people complaining that they've eaten better sushi. This is all inclusive restaurant, not a sushi house so they do their best to satisfy you. We tried Italian restaurant and Mongolian grill and it was really nice experience. Rooms were cleaned daily, with all the necessary stuff provided. The WIFI covers most of the hotel area with beach including. There's a brand new kids club that offers few nice attractions for kids. It's a whole building opposite to the hotel entrance. It has air-conditioning and even a soft play area. All the bars offer many kinds of drinks and cocktails both alcoholic and alcohol free.

Stayed in October 2024

Food is average, nothing exceptional. Bed mattress is old and used, ours was uncomfortable, we always got up early in the morning due to this.

Nice location, great beach with good snorkeling options. Hotel staff is kind and helpfull, our room was cleaned every day.

Stayed in October 2024

The only thing I dislike is the bed, the mattress is too old and saggy, also the sheets are too ruff. Five stars resort should have much better quality bedding.

My wife and I have a great time with all her family members who met us at the same place. The resort was amazing, clean well maintained and very friendly, the staff were friendly and welcoming, the food was great and a lot of variety.

Stayed in October 2024

- The most amazing thing in this hotel is the staff, they are all professional, know how to make gust enjoy every single moment in his vacation, Thanks for receptionists gust relation, room services, and All Ahmeds (except the beach recreational manager Omar, he is tough, doesn’t know how to solve even small issues, speaks with racism,etc) - Rooms: some rooms are a bit old, but net and clean, almost all rooms have sea and pool view - Buffet: literally amazing, full of varieties, delicious, satisfy different tastes, and clean, speciall thanks to all chefs and the while staff - Although of what I mentioned above, but next time I’ll book at the V LUXURY HOTEL, attached to Pyramisa Hotel, almost the same hotels, but the V LUXURY HOTEL guests have the privilege of accessing the whole facilities not as Pyramisa gusts, although I booked all inclusive stay at Pyramisa, and the difference in rates wasn’t as much (as mentioned by the beach recreational manager Omar)

Stayed in October 2024

the water was turned off once, it happened before dinner, it was very inconvenient, I didn't wash after the sea, the light was also turned off once, I ate breakfast, it was hot for 2 hours without air conditioning, it didn't work the refrigerator in the room, at the reception they said that they would change it, but during the 10 days of my vacation, the refrigerator did not work.

delicious food, clean room, wonderful beach, friendly and sincere staff, cooks cook deliciously

Stayed in October 2024

Couldn't get a late check out

Excellent

Stayed in October 2024

Good

Stayed in October 2024

1. The rooms are not 5 star quality, no vanity kits, shower cap. 2. No mini bar provided even the 3 or 4 star all inclusive provide. 2. The small plastic cups they give for drinks, doesn’t feel 5 Star. Even a 3star Sunrise Aqua gives you a big plastic cup.

The pool aesthetic, the main hotel reception area and restaurants. The access to the beach and surrounding facilities.

Stayed in October 2024

The cash machine didn't work see above comments

I felt sorry for the staff they were so nice. As the cash machine was out of order, I think perhaps not too many people were tipping, which is customary. Other than that, everything was lovely.

Stayed in October 2024

Bathroom was having an issue of a long staying water in sink. Bed sheets were not white , old or used Place is not suitable for baby stroller you have to lift it to go to restaurant and back to room

Food was tasty and staff was really friendly

Stayed in October 2024

Bathroom is in a bad conditiion

Coral reef

Stayed in October 2024

Food mediam material and drinks soft only

Beach pool resturant

Stayed in October 2024

Our first room was a little old and dirty, we were sleepless, the next day i was trying to change the room, I told the Reception , like 5 People couldn't help us really. There is one guy named Mohammed Zekeriya, he changed the room + gave us gold armbands like VIP Guest, then everything was fine 😊

Best Animation Team Best Beach ⛱️ Delicious foods A little bit far away from the airport

Stayed in October 2024

Bad internet, the people on the beach what want to sell you some service (spa, diving, juice, etc.) are too pushy and noisy. Food is too have and too much oil in it.

Nice room and balcony with good view on the pool and sea, nice service, people what working there are always smiling, food is nice, good variety of everything, specially vegetables on grill, fish and sweets. A lot of activities, I specially enjoyed beach Volleyball.

Stayed in October 2024

the bathroom is not like a 5 star hotel. the food can be better.

very good experience . view from the room is excellent . hope to have a long holiday here again.

Stayed in September 2024

Our stay at Pyramisa Hotel in Hurghada was simply outstanding. From the moment we arrived, we were warmly welcomed, and the entire staff demonstrated remarkable professionalism. I would like to give a special shout-out to Mr. Ahmad Salah, whose expertise and attention to detail made our stay even more enjoyable. A big thank you also to the chefs, Mahmoud Mahamed and his team, for the delicious meals, and to the waiter Abd El Aziz for his attentive and impeccable service. I highly recommend this hotel to anyone looking for an unforgettable experience, with a dedicated staff and top-notch services! Thank you to the entire team for these wonderful memories!

Stayed in September 2024

Was very good

Stayed in September 2024

Maintenance should be done

We loved the food especially the dinner they had world cuisine and different varieties everyday

Stayed in September 2024

Maintenance could be considered for the facilities

We loved the variety of activities they conduct at the hotel as an entertainment for the guests and the staff is more than helpful to assure you a wonderful holiday! Special thanks goes to Mrs Hadeel.

Stayed in September 2024

Nothing

Location

Stayed in September 2024

Our room had a door that leads directly to the room beside us which generated a lot of noise from our end especially at night. I could hear what they were saying loud and clear and I would assume vica versa.

I liked the animation team so much and also the Marketing stuff. Mrs Hadeel was always there to help us during our stay. Additionally, the housekeeping was in a very high standard, fulfilling all the requirements we need. The beach was perfect and clean, full of wonderful fish

Stayed in August 2024

Cleanness, maintenance.

Location, price, activities, friendly staff.

Stayed in September 2024

The staff are so kind and friendly. There is a lot of food 24h

Stayed in August 2024