There were no major inconveniences, but the hotel immediately solved the inconveniences.

Hotel staff are very kind. We always try to solve the inconvenience and inconvenience. I respect hotel staff.

Stayed in April 2025

The traffic noise was very loud most of the night.

Location (pyramid view from roof terrace) and staff, who were friendly and helpful.

Stayed in April 2025

Great location and the Egyptian breakfast was the best, especially with the view of the Pyramids. Very helpful front desk.

Stayed in April 2025

Shower was a bit disappointing with no water pressure however we couldn’t fault the accommodation as everyone was super sweet and helpful.

Amazing spot, close to attraction sites that we wanted to see😇😍 Staff are very friendly Complementary Breakfast Amazing views

Stayed in April 2025

Fabulous staff and rooftop views.

Stayed in April 2025

Room is very small. I cant open my luggage in the room. I use the balcony.

The hotel staff is helpful, friendly and does their best.

Stayed in March 2025

Absolutely amazing.. one of the best hotels i have ever stayed at.. rooms are amazing with balcony and pyramid views. Service was exceptional. Breakfast was 10/10. Definitely would stay here again.

Stayed in February 2025

The staff at Gaia Pyramids were absolutely amazing! So polite and so helpful. Did everything possible to make our trip the best. Location is perfect if you want to be near the pyramids, having breakfast with that view is incredible. Thank you for a wonderful stay!

Stayed in April 2025

Very professional service,small issue with room but dealt with professionalism.Islam reception what a beautiful person to encounter after a long flight,Ismael from breakfast just amazing,so so polite and helpful.Alex very good service on dinner. Thank you for your hospitality.

Stayed in April 2025

That i only had 26 hour in Cairo.

We were on a cruise ship that docked in Alexandria at 6:30am then a 2.5 hour drive to Cairo, and toured the rest of the day. We were in Cairo for 26 hours. When we arrived at the Gaia when we checked in with Rana, she was cheerful, full of smiles absolutely wonderful. When she learned it was our 33rd anniversary, she went above and beyond to make our experience as special as possible. Later, she even came to the roof top restaurant to chat with us and engage in some friendly conversation. Rana is truly an exceptional person—she clearly knows her job inside and out. We also witnessed her interacting with another couple with two kids, and she even helped them find other activities in the area. Please, consider giving her a well-deserved salary increase or additional compensation for her outstanding service! At the roof top bar we had a young man bring us drinks and a surprise drink made of Kiwi and mint, he also was very nice and kept bringing us snacks, i wish i got his name. please try and find him and tell him thanks. then next morning we had to meet our driver at 7:30am, the young man on the roof top was outstanding with our drinks and complementary breakfast, when we checked out, Luma, was very very nice and gave us parting small gifts. All your staff and our stay at the Gaia were fantastic and went out of their way to help us, we will be coming back soon. Al and Susette

Stayed in April 2025

Interior finishing of the facilities needs a bit of work (falling soap holders, uneven drawers, unstable deco headboard) but otherwise, it’s been a great hospitality from the staffs and the cleanliness and comfort of the room)

Great view of the pyramids, if you don’t mind watching the daily lives of people of the busy noisy streets in front of the hotel.

Stayed in April 2025

Wonderful place for our first time in Egypt. Staff were incredibly friendly , kind and very accommodating. Made the place feel like home! Helps us with all our inquiries, services, and getting to know the area. Alex was great at the restaurant, and the rest of the staff were also fantastic. Thank you Gaia Pyramids Hotel for making us feel so welcome. 10/10

Stayed in April 2025

super location very close to the pyramids (walking distance), beautiful view from the rooms and the rooftop

Stayed in April 2025

Anything that wasn't fixed, they remedied right away, for example, the toilet seat. The shower is really, really small.

This hotel had top of the line hospitality, from welcome drinks, a free dinner, water to go everyday, packed snacks to leave for an early morning flight, to souvenirs all inclusive. They treated us like royalty. We do have a family member with a disability and thought the steps would pose a problem, but not they helped carry the wheelchair up and down. Cairo isn't the most disability friendly place, so this was welcomed. They took us on a preview tour when we first arrived and told us what to expect in Cairo It is located directly across from Mena House, so you have the exact same views for a fraction of the cost. The 1 serving of daily breakfast was enough to feed a family of 3 lol and included in the rate. Dinner was yummy And be sure to have a drink with the kiwi, it was delicious I highly recommend this hotel.

Stayed in April 2025

Shad, Mena , Alex , and all hotel employees were great. Very nice and friendly staff! Recommend this place 100% Wonderful rooms and great food!!!! Would come back and stay here again!! Love the great service! They even gave us souvenirs!

Stayed in April 2025

The rooms were beautiful and clean. We got a balcony with a view of the pyramids. The staff were welcoming, fun and friendly. They suggested some places to check nearby. And we had a GRO that went with us. This was a great experience in Giza

Stayed in April 2025

The staff at the hotel was amazing, friendly and very helpful. We felt very welcome from the moment we arrived until we left. The breakfast was delicious and the view great.

Stayed in March 2025

Staff are super friendy

Stayed in March 2025

The tv was not working but we didn't really use it.

Everything from the staff reception, to the decorated bedroom for my husbands birthday (which was a surprise). This hotel really exceeded expectations!

Stayed in February 2025

Location, view from roof, friendly staff, comfortable bed. Room balcony very small.

Stayed in April 2025

This hotel is really amazing, i am not talking about the cleanliness of the rooms or the amazing view of the hotel. Beside that the staff is amazing; Tony, Alex and all other staff that I can’t remember the names, they are really helpful, kind and caring. It feels like home and feels so safe and safe is the most important thing to me when you book a hotel. Me and my sister had great time here and definitely would recommend staying here. Thank you GAIA family for amazing hospitality ❤️

Stayed in April 2025

The showers & the elevator were quite small, but this was more quirky than disliked. Didn't detract from our experience at all & only listed as an FYI. There was street noise at night, but to fair, this was during Ramadan so the whole city was bustling after dark. Still slept well & felt like it added to our Ramadan experience.

The hotel was good. Pretty much what we were expecting. An older, but well maintained building. A great value for the price. Where this hotel excels is with its staff. They were extremely welcoming & hospitable. Starting with our 2am check-in through nightly waffles on the roof w/ Alex, breakfasts w/ Tony & concluding with our 2am check-out, the staff couldn't have been more accommodating. Thanks everyone!! You guys were one of the best parts of our awesome trip.

Stayed in March 2025

I think that I may have got a little bit of an upset stomach from the restaurant one night, I had some rice that felt luke warm. After this I had an upset stomach for the remainder of our trip. Basically, if you order rice just make sure that it is piping hot, this was my fault for not asking the restaurant to warm it up again.

First of all, the reception staff are absolutely amazing! They answer any questions that you have without hassle. If you have ever been to Egypt before you will know anyone that talks to you wants to sell you something or take your money in some way, so it was refreshing to be able to talk to the reception staff who had time to talk to us about the different things to do without asking for tips or us feeling forced to book an excursion with them. They were also available on WhatsApp and anytime I had a question about where to visit etc, they were super speedy at replying. Our room was very nice, spacious and very clean. It had the bath at the end of the room, which was really nice overlooking the pyramids. We stayed in the panorama suite. The bathroom facilities was good. The breakfast was very nice. You can choose from different breakfast styles and they bring them out to you in the sunshine whilst looking at the pyramids. They also bring you out waffles, which are proper tasty.

Stayed in March 2025

The elevator

The view of the pyramids was epic

Stayed in April 2025