Friendly and prompt staff, spectacular view (the best from the area), people from other hotels go there to watch the sunset.

Stayed in July 2023

Room was not super clean. 1st room was flooded. 2nd room was ok but AC very noisy. Globally it’s loudy because of the street.

The view of the pyramids. Good value for money. Food was ok not crazy and affordable. Staff is nice 👍🏼

Stayed in July 2023

Nothing

Staff so nice and friendly specially receptionist and chef Room was great and clean Breakfast so delicious

Stayed in July 2023

Wifi out of order

In front of pyramid Staff very kind

Stayed in July 2023

The pyramid view rooms have been compromised by a neighbouring building and the hotel need to update their website to reflect this, other than that it is all about realistic expectations.

This is the closest you can get to stay for views of the pyramids. It is a family run hotel with very friendly staff where nothing is too much trouble. It is not the Hilton, it is a small 2 star hotel with basic facilities, what it is though is a very well run family hotel with exceptional views from the roof terrace.

Stayed in June 2023

Wifi is not good and only worked in the Lobby. The bathroom in room 303 needs updating, water pressure is weak. In the early morning you can hear the dragging of tables and chairs on the roof level. The food is ok, breakfast needs work. Egyptian food menu was better. I left a day early due to a family emergency and Jamal didn't offer a refund. Booked his driver to take me to the Airport, paid the driver and then was called back to pay Jamal for the use of his car. Not a good way to end my trip.

The view was exceptional. Beds were comfortable. Staff were courteous. Jamal was professional and provided us with a courtesy Beveridge on arrival. Jamal is great salesman and tried to sell his tours, ensure you do some research and negotiate the price. Staff did not actively ask for tips but were expecting it. Ahmad the tour guide is fantastic, full of knowledge. Tamer is polite and expert driver. Dunya had a smile on her face. Sabir the Chef actively made us feel welcome.

Stayed in June 2023

I hope they will lessen the charge of their tour package. Queen Sugar though is very sweet and very informative and we really like her.

The hotel has so many things they can possibly improved on. However i do not know how to fault any thing about the hotel because the people who work there give you their genuine service. You will feel loved and taken care of The strength of this hotel is its people, the next best thing is the location. I hope they will improve the foods on the top floor and i hope they will improve the cleaning too. Overall, in case i return, i will be happy to stay again in the same hotel.

Stayed in July 2023

We really enjoyed staying in this place for a few nights, away from the noise of downtown Cairo, and being eye-to-eye with the Sphinx. The room.was outstanding, super-clean, with comfortable, modern interior design, and spacious enough for your morning yoga. They have a good list of possible tours, and arranged personal driver for us to visit some places further south we wanted to see. Big thanks to "the old man" and the young lady who welcomed us. We felt true hospitality here. Also many thanks ton Mr. Sabir, who runs the restaurant upstairs. Besides good pizza and pasta, the real down-to-earth Egyptian dishes, like veggie stews with or without meat is what I would come back for any time.

Stayed in June 2023

Power outlets in my room where loose

The rooftop

Stayed in June 2023

Great location with a great view over the pyramids, staff is very nice and the room was big and comfy

Stayed in June 2023

Room was old . It can be better but it was not problem for us.

hotel location was really perfect. Especially thanks to Mr. Jemal. He is very kind and helpful.

Stayed in June 2023

Location, clean room, freindly Staff

Stayed in May 2023

staffs were friendly and helpful

Stayed in June 2023

Perfect location to see Giza pyramids. Very helpful staff.

Stayed in June 2023

The location is superb. The staff was very friendly. Can't say I liked the food. But it was good value for money

Stayed in June 2023

The staff are very insistent on booking with their tour guides, and it becomes difficult to say no. This is discussed before you are given access to your room. While the tour (Giza, Memphis, Saqqara) was good, the driver was an hour late which was frustrating and unprofessional, the tour felt very rushed and you miss out on some important sites such as the serapeum. We specifically requested an early tour (07:00) to beat the heat but this was apparently not available. The tour started around 10:00; it should have started at 09:00. You’re also taken to a papyrus shop and a perfume shop with “no pressure” to buy, but there is pressure. I recommend doing your own research and exploring the city and sites on your own with Uber. There are some maintenance issues that need tending to- shower heads need replacing, and one of the rooms we were given had a hole in the bathroom ceiling with the extractor fan hanging out. To their credit, the staff moved us very quickly on request. While beyond the control of the hotel, you are hit with a barrage of heckling as soon as you walk outside, with the worst being the carriage drivers. The horses are in terrible condition with no regard for their welfare, they’re hit constantly, and are parked right outside the hotel so it’s impossible to escape this.

The location is great to visit the pyramids as it is right across the road from the gate. There is a gorgeous view of the sphinx and pyramids from the terrace on the roof. We had a delicious breakfast every morning, including Egyptian food which we thoroughly enjoyed. The staff were gracious enough to let us check in very early as we arrived on the red eye.

Stayed in June 2023

Unfortunately the area is very poor which resulted in being surrounded by dirt, wild animals, buildings left unfinished or destroyed. Thankfully we arrived with moved around with either uber or our guide, but otherwise I strongly discourage moving around by yourself. The hotel is not well maintained, sand and dirt is everywhere. Although the room seemed cleaned it looked dirty and dusty. We found stain on bed linen and hair on "unused" towels.

The location is impeccable! From our room we could see the Pyramids, but otherwise you could go to the roof terrace and enjoy it from there too. The room was spacious and we had two big beds. All staff was very friendly and helpful.

Stayed in June 2023

1st room - Old mattress, air cond didn’t work 2nd room - Bed separated for couples, room no window, one horrible mattress.

Ahmed the staff was very interested in make us happy, he took care of us, upgraded the room (air cond didn’t work), provided good deals tour, good recommendations, helped once we got a bit food poison. Once you go, ask for Ahmed or Sheriff, you will be in good hands. Excellent view from roof to pyramids.

Stayed in June 2023

The elevator.

Mohammad and the staff were extremely helpful in arranging our day tour to the Pyramids, including things to be aware of. They arrested our concerns and advised the best things to do in the time we were there. The view from the roof top restaurant was worth the price of admission by itself! Robert

Stayed in June 2023

Construction of the room (restauration ??) was not entirely finished.

Stayed in June 2023

the room had no window

the view from the terrace

Stayed in April 2023

There wasn't nothing I really didn't dislike. The hotel was going through renovation so we came during that period where fresh paint was being applied so the stench of that was strong but it's something that can't be avoided other than putting guests on other floors to avoid that. For our one night stay, this hotel was ideal General feedback/suggestions for the hotel for general improvement: 1. Longer cords for the room kettle 2. More plug points/maybe a USB style plug point - hard to find the plug areas 3. Bathroom doors need to have door locks 4. Bathroom door need to be longer, the doors were visibly short/ avoid opaque doors 5. Rooms with the window view of the pyramids - Outdoor windows need to be cleaned more often

Customer service was A**. We received top notch service from the staff but particularly the owner Jamal was exceptional. He was honest, friendly and courteous. He helped accommodate our request for out last minute sightseeing. We was in Cairo for a day only so this hotel was ideal with a very big group and the team there did well to meet our needs for the night. We did a tour on the river nile and then a day tour for Cairo for the pyramids. We got a feisty, confident and wonderful tour guide who took us around Cairo - SUGAR QUEEN. Do check her out. If you are a muslim traveller, this is a good place to go to. There is KFC/Pizza hut on the corner for fussy eaters. The roof top area of the hotel was a A** for view. You got an exceptional view of the pyramids. The breakfast was very good and the hotel gave us welcoming drinks at the roof top. I can't express my gratitude enough for Jamal and the team. A service with a smile.

Stayed in June 2023

The rooftop was amazing(pyramid’s view) the staff was very helpful and friendly the location is good(shops and restaurants a few minutes walk)

Stayed in May 2023

Cleaner

Restaurant was fantastic

Stayed in May 2023

The view from the rooms, the conditioning noise.

The hotel is 200 metres from the piramids and the view from the resturant / roof is fantastic. The view from the rooms is unfortunatelly really bad because you have a wall in front of you and the air conditioning is noisy. The rooms are clean and spacious but at the first floor are noisy because of the reception activity. The staff is kind and helpfull, the services like guides and tours are professional and expensive (write down what is included and what is NOT). The resturant is clean and is possible to eat salade without any healt problem, there is enough variety of food and I would suggest to add koshari and moussaka to the menu. The resturant staff is professional and friendly (Ziad and Sandy are really fantastic and always ready to help the customers in a kind way).

Stayed in May 2023