45 KM North Marsa Alam Airport, 84721 Quseir, Egypt
#12 of 22 hotels in Quseir
Guests' ChoiceBased on 89 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.2
Facilities
8.7
Staff
8.7
Value for money
8.5
Free Wifi
2.5
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End of dialog contentReviewed: December 29, 2024
Andrea
United KingdomFood is very basic, nothing special. Exactly the same breakfast every single day. Food at the pools are the same every day too, boring: french fries, sausage, pizza.
Really nice design, spacious rooms.
Stayed in December 2024
Reviewed: November 11, 2024
Karin
SwitzerlandThe buffet restaurant could still improve. A few suggestions: - more vegetarian options - a few plants in the outdoor to create a more inviting ambience - automatic door to the outdoor area (this is really a pain point)
Very spacious and clean hotel complex right on the beach. Great reef for snorkeling and diving! Pleasant atmosphere. Most of the staff was friendly and helpful. The kids pool with slides is in a different location than the main pool.
Stayed in October 2024
Reviewed: October 16, 2024
Mohamed
EgyptThe beach
Very nice hotel, new spacious rooms cleanness level is perfect, friendly staff especially in the bars the food is delicious and varied .. we would like to come back again .. highly recommended
Stayed in October 2024
Reviewed: July 17, 2024
Kareem
EgyptFood , bar staff and houskeeping team
Location , animation team , life guards team and waiters
Stayed in June 2024
Reviewed: July 12, 2024
Eman
KuwaitWide and very comfortable
Flex and co operating
Stayed in June 2024
Reviewed: June 4, 2024
Klaudia
PolandNot everything was included in the price such as popcorn, ice cream and so on.
Very intimate, cozy place. Big rooms.
Stayed in June 2024
Reviewed: May 6, 2024
Ahmed
EgyptLittle Food varieties, double standard for Egyptian and Foreign guests, Bad Juices quality.
Location, Cleaning, Building design, Room size, baby stroller accessibility for all things, food tasting, Using Egyptian products as much as possible.
Stayed in May 2024
Reviewed: February 25, 2024
Eman
KuwaitThey work in slow motion
Near my house and everyone knows me
Stayed in February 2024
Reviewed: September 2, 2023
Salma
EgyptThe low variety of food
The service and the staff and the beach with beautiful coral reef and of course the cleanness of the property
Stayed in September 2023
Reviewed: August 31, 2023
Ahmed
EgyptOverall not accurate information on booking.com. Upon check-in front office team informed us that we booked soft all-in while on booking.com there is no option to book soft. After long discussion front office gave us all-in bracelets with excuse of upselling. And this you can feel everywhere in the hotel. On the website is mentioned that the hotel have a free wifi however, upon check-in reception informed us that wifi is extra charge and in the lobby area only. Water bottles against extra charge as well, don’t think that you can enjoy cool water on the beach after nice swim. All inclusive is not all-in, most of the alcoholic drinks are against extra charge. A la Carte is not available for one night stay guests. Variety in the main restaurant is poor but acceptable taste. Half of the channels in my room was not working. Water in the room is one small bottle per day per person only. The beach is rocky and sand is not clean from the stones.
Pools, Aqua park, pier, wavy sea, reef, clean room, free parking, evening entertainment was funny
Stayed in August 2023
Reviewed: June 27, 2023
Magid
EgyptFood
Stayed in June 2023
Reviewed: October 10, 2022
Gabriel
TanzaniaAll went.well
Great
Stayed in October 2022
Reviewed: September 24, 2022
Taher
EgyptThe beach .. unfortunately iam not a professional swimmer enough to go to this depth
Exceptional thanks for the chief The staff were too friendly Very clean and quiet place The pool was great and the aqua was good
Stayed in September 2022
Reviewed: September 14, 2022
Mohamad
LebanonThe resort needs better management as the reception staff is inexperienced. The restaurant utensils were very dirty. The location is not in Marsa Alam but actually a 1-hour drive, and its in the middle of no-where.
We liked the resort very much as it has a beautiful oceanfront, - Good snorkeling experience, - Large pool with a bar, and helpful staff. - The room was very comfortable and with a good view and landscapes. - Activities centers are within reach. *Mohamad the manager was professional and very helpful and they were kind enough to greet us with pineapple drinks and a cake for our honey moon.
Stayed in September 2022
Reviewed: September 3, 2022
Bassam
EgyptThe beach and the sea was very clean however it was very rocky under the water
Everything was great, the hotel cleanness, staff especially the restaurant staff were very friendly and helpful, the beach and pool staff were very nice When I booked I mentioned that my daughter's birthday will be during the stay and they made us a surprise with a cake and a small celebration, we liked it very much The night shows were very interesting. Me and my family liked the hotel very much
Stayed in September 2022
Reviewed: September 2, 2022
Mohamed
Egyptthere is no diversification in food but still the quality of food is good i noticed some of staff has doubled standards when dealing with Egyptain and foreigners , the priority always for foreigners , i think that is not professional thing
i liked animation team and there activities reception staff and pool par staff are good and helpful
Stayed in September 2022
Reviewed: August 27, 2022
Mostafa
EgyptThe food wasnt great other than that the place was nice
Stayed in August 2022
Reviewed: August 24, 2022
Osama
Egyptthere is medical service through doctor but you have to bring up your medicine Weak mobile signal in some areas
Really quite place, clean rooms, nice pool & aqua park, friendly staff
Stayed in August 2022
Reviewed: August 23, 2022
Corina
HondurasWe did our reservation through booking.com as an all inclusive reservation, necertheless we didnt have access to any alcoholic drinks; if we wanted, we beeded to py extra!
Great stay! A facility whare you can do all activities with friends and family! Comfortable rooms, friendly staff, clean common areas and nice night shows!
Stayed in August 2022
Reviewed: August 10, 2022
Mohamed
EgyptThe food quality and variety need huge improvement . All the juice and soft drinks are mixed with water . They also use powdered milk , no organic milk available . The snacks are really really bad . No lights at the kids area at night . They turn off the AC at the lobby which is super awkward, I’ve never seen something like this ever before .
The staff is super friendly. The interior design of the hotel and specially the rooms is amazing with very good illumination. Everything is clean and neat . The snorkeling spot is fabulous . The shows are very entertaining .Loved the pools . The aqua park is very nice and well maintained but needs expansion. The beach is sandy and very clean , having a water shoes is a must
Stayed in August 2022
Reviewed: July 25, 2022
Negm
United StatesAt the end of a good stay and as I was checking out, they charged me LE 200 for a missing plastic door key which is basically worth Pennies. I spoke with the manager who said he can’t do anything about it, and the rules coming from above. I’m not sure who is the idiot in middle management who thought that making money on lost plastic door keys is a good strategy. This was my last memory of the place and I felt swindled. Don’t think will go back again.
Clean Friendly staff Good food
Stayed in July 2022
Reviewed: July 23, 2022
Hannah
United KingdomThe shops on site were a bit pricey and for a beach resort like this would benefit from selling decent sun protection! We will bring a lot more with us next time!
The main reason for us coming here was the snorkelling, which on the whole was excellent. There were occasions when the sea was rough so you could only go in the shallows but every time we went in the water there was something new to see! I would also really recommend doing a boat trip (organised through the dive centre). The staff were very helpful and friendly. All in all a very relaxing and enjoyable stay.
Stayed in July 2022
Reviewed: June 21, 2022
Hoor
EgyptThe Food is not tasty
Place , beach , staff are great
Stayed in May 2022
Reviewed: June 11, 2022
Alaa
EgyptWas good in most aspects
Stayed in May 2022
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