Our only complaint about the hotel is the uncomfortable beds and bed linen. The bed was very springy with no padding and scratchy part polyester bed linens.

The hotel is in an amazing location on a small island in the Nile away from the hustle and bustle of the city. It’s very beautiful and tranquil and we enjoyed the boat journeys on and off the island. All of the staff we encountered were friendly and helpful. The hotel also has a great pool.

Stayed in October 2024

Nothing

Very great stay. Cristina is the best!!

Stayed in October 2024

Bathroom shower was clogging, which was a minor challenge

Stayed in October 2024

The hotel is very beautiful and the location excellent! Staff are very helpful and very happy!

Stayed in October 2024

Improvement for the restaurant is needed

Environment of the hotel in the middle of the Nile in an Island.

Stayed in October 2024

Everything was really perfect in this hotel.

Mr. Hisham was following up with us throughout the trip and was always asking if everything was good and the hotel met all our expectations

Stayed in July 2024

Food just need to have more variety

I stayed at Isis for 2 nights and honestly the location of the hotel was perfect especially I’ve never stayed at hotel located on island before and the whole hotel surrounded by Nile water which is smth incredible The room was so new and clean Food was good All staff was friendly Especially thanks to the guest relations Christin for being so supportive and helpful Hotel is highly recommended to anyone and for sure when I’m going to make to Aswan again I’ll definitely stay and it again

Stayed in October 2024

Everything! But to be more specific, I loved the staff in there, they were all always happy to help and make your stay the best. They are attentive and caring; we got an upgrade in our room and they also let us have a late check out without a problem. The food is amazing, really good price. Also, the tour company from the hotel, lead by Mustafa was one of the highlights of our trip! He made everything possible for us to book different tours to different temples, at a really good price.

Stayed in October 2024

Position, easy transportation and happy to help at anytime.

Stayed in October 2024

The staff are really friendly, they are always attentive to what you need. The food is amazing, the rooms are amazing. They make everything possible for you to have a good stay. We had to check out early, due to a tour and they prepared a breakfast box for us not to miss. Would totally come back!

Stayed in October 2024

Thanks m remon

Stayed in October 2024

It was in an amazing location and the staff were all very accommodating and extremely helpful.

Stayed in October 2024

original room had an inconvenient bathroom set up, however staff agreed to change room and upgrade. breakfast was OK (limited) but no coffee machine. restaurant food was average. I think its a bit dated and needs a revamp to attract more travellers.

staff were friendly and accommodating, nice view, quiet. complimentary late check out.

Stayed in October 2024

Modern spacious room with beautiful views of the Nile. Pleasurable boat ride to and from the hotel.(Free,less than 10 mins,runs 24 hours a day every 20mins. Boarded next to Makani restaurant . Easy to get on and off for staying at the island and for doing tours) Excellent value.

Stayed in October 2024

Thank you Christeen

Stayed in October 2024

Beautiful breeze enjoying dinner on the terrace. Fabulous sunset views from our balcony. Christeen and Rachel in guest services were amazing and co-ordinated beautiful bed decorations and fruit baskets in our room. Pfizer made our day giving us flower arrangements by the pool.

Stayed in October 2024

The service , the location , the people

Stayed in October 2024

We requested breakfast boxes for an early morning trip to Abu Simbel just to be told at 4am that they forgot about it, leaving us without any food until 2pm as there were nowhere to buy any until we got back to Aswan.

Very nice hotel on its own island. Very calm and serene environment. Helpful staff who want to make sure everything is perfect. The breakfast buffet was very good with a big selection of food. The Italian restaurant and the dinner buffet were also good and good value. The hotel is recently renovated and renovations still seem to be ongoing (but we couldn't hear any noise during our stay though) so the reviews saying the hotel is run down are not up to date anymore. A boat was always available within a few minutes to go back and forth between the hotel and the city.

Stayed in October 2024

The shower drainage is a bit poor

The arrival journey is amazing, the free upgrade of the room and free fruit gift are big surprise. The public relations manager Chris is very warm and kind!

Stayed in October 2024

Everyone was really nice and helpful! I spontaneously decided to arrive one day later, which was no problem for them, Christeen changed the dates with no additional charge. Christeen also made sure that my stay was perfect, every single day and they gave me water bottles everyday which was really important to me! Breakfast was really good, they have enough vegetarian options in case you‘re wondering The room was nice and so was the pool

Stayed in September 2024

They couldn't find an iron machine

The view is amazing and the staff is very friendly and welcoming, the room was clean and lentils were delicious

Stayed in September 2024

Nothing

Everything was perfect!!! The place to stay in Aswan 🥰

Stayed in September 2024

The onsite shopping was still recovering from covid , so they were lots of them closed

The location is romantic for couples, and the speed in which they cater to your needs

Stayed in September 2024

Lovely view. Helpful staff. Clean. Had a laundry service. Easy to get to via the boat, an easy ride. Lovely looking pool. Has a few shops inside and travel agent. Remember in general shops and agents will be above average prices and confirm in writing what you have agreed to with the tour agent. Good selection of food for lunch and dinner. Would come back again.

Stayed in September 2024

Location Very kindly staff Very cooperative

Stayed in September 2024