Having guest relations answering messages and fixing issues 24h is definitely 5 star service Everybody in the hotel was very helpful throughout our stay and tried their best to make it special for us. We definitely had a good time and can recommend

Stayed in April 2024

Never mind its dated interior, there is a certain je-ne-sais-quoi about the place. Maybe it is its Soviet-style 1980s architecture, with its large volume of an atrium, angular shaped balconies and suspended staircases with brass balustrades, or its location on the quite island in the middle of the Nile, but from the moment we stepped from the boat, we felt nostalgically serene. The hotel was not crowded. We had the pool to ourselves for a few hours. The staff was nice and more efficient than in a few higher end places we had stayed during our Egyptian sojourn. We loved taking the private boat to and from the hotel, especially in the evening, the tasty French fries, and the pool. Christeen, the lady in charge of guest relations, was amazingly helpful. Good value for money.

Stayed in April 2024

Slow WIFI and cold swimming pool.

The hotel was really impressive. Beautiful and spacious rooms. Easy to get around for my elderly mum who struggled walking. Very helpful and kind staff. We accidentally booked wrong size rooms and they changed our rooms for bigger ones free of charge. The staff made our stay memorable. The food was really delicious and kids under 12 were eating for free. Will definitely recommend that hotel.

Stayed in April 2024

A little dated.

They are trying their best. Good value. Christine, the manager look after our family. Highly recommended.

Stayed in April 2024

Excellent location, very clean hotel and helpful staff. Christeen at the hotel was very helpful and looked after us well. She is excellent at taking care of guests at the hotel.

Stayed in March 2024

Very little options for vegetarians.

The property is located on an island and has free shuttle services to and fro from the main city. The hotel has amazing views. The room was clean, the staff were polite and extremely helpful. The housekeeping was prompt with their service.

Stayed in March 2024

Rooms were not clean up to the mark and bathroom fittings were old n used

Location and staff

Stayed in March 2024

Really lovely property with everything you need and the staff can’t help you enough. Our only issue is the small amount of time we were staying for!

Stayed in March 2024

Nothing

The location is exceptional. The grounds and landscape beautiful

Stayed in March 2024

The location is excellent. Just a short boat ride to everything and the boat is complimentary. The staff are very warm and friendly and gave us a free upgrade to our room. A fair choice of breakfast items to choose from.

Stayed in March 2024

It’s a little dated maybe the hotel needs upgrading. My room was great but required maintenance.

This beautiful hotel is in the most stunning and peaceful location. The world stands still and you feel calm as soon as you step off the boat. It is on ISIS island in the Nile and has wonderful views, the flowers fill the air with fragrance. It’s wonderful.

Stayed in March 2024

Very friendly staff. Value for money.. Nice big and clean swimming pool.. Food is very tasty and cheap..

Stayed in March 2024

Having to leave!

Friendly staff & excellent facilities

Stayed in March 2024

The hotel was clean, the staff was polite and always offering assistance. The customer relations was always checking if things were fine. There was a nice pool and staff that made sure you had all you needed at the poolside.

Stayed in March 2024

"The rooms are spacious, but they are old and in need of renovation."

The island location is great and the spacious area allows for enjoyment of both the island and the River Nile. The breakfast is satisfactory, although it would benefit from more fresh juice options. Bed is comfortable.

Stayed in February 2024

Nothing

Best of best hotel Lavish breakfast with good options for vegetarians like me Pleasant location Friendly and supportive staff Big rooms Big washrooms Nice comforyable towels

Stayed in March 2024

No place to hang towels.

Beautiful location

Stayed in March 2024

Wonderful hotel

Stayed in February 2024

Nothing

Super professional stuff, amazing views and very clean and well occupied rooms

Stayed in March 2024

Everything’s good

It’s a beautiful property located at a fabulous location overseeing the Nile river amidst greenery on the very beautiful Isis island..! The property has a complimentary ferry service 24x7 incase you need to access the markets/ sightseeing from hotel and Vice versa. Rooms are well sized and provide lovely views with on site stores / convenience stores etc and also our has amazing restaurants! I would especially love to thank Ms Christeen Geres from the Pyramisa island team for she really made my stay remarkable by personally making sure I feel at home during my stay!!

Stayed in February 2024

Manager Christeen was very helpful and cooperative. She even arranged early breakfast for us as we had to leave the hotel for sightseeing. .

Hotel and service was good.

Stayed in March 2024

Everything was perfect.

Stayed in March 2024

The room was not totally clean when we arrived and the hotel looked like it had a glorious past but struggles to keep it. Nonetheless the overall feeling was good!

Big room, great breakfast with a lot of options, frequent boats to join the city center, nice pools

Stayed in February 2024

I absolutely loved it! The atmosphere was great, and the room was outstanding, especially with that fantastic view.

Stayed in February 2024

The Pyramisa Isis Island Hotel in Aswan has a stunning location with beautiful gardens and breathtaking views. The staff is incredibly friendly and welcoming, going above and beyond to ensure guests are happy. The restaurant waiters were especially friendly, and Ms. Christine, the guest relations manager, checked on me several times to ensure my satisfaction. As a solo female traveller on a business trip, I felt safe and secure at the hotel. I highly recommend it to other women travelling alone. The hotel environment is very safe, and the staff tried hard to ensure the security of their guests.

Stayed in February 2024