The ceramic and some parts of the bathroom are clearly over their best days.

Especially the help of their tourist consultant will be remembered, he is offering the best prices for daytrip destinations like Abu Simbel.

Stayed in August 2022

We had a fantastic stay, the staff were kind, patient and went out of their way to make our stay memorable and special.

Stayed in August 2022

Good place to stay 😉

Stayed in July 2022

clean fresh good breakfast friendly staff beg swimming pool good service wifi was good but not exalante very nice and beg garden with a lot of fruit tree

I will start from the minute we arrive the welcome was very nice and the reception staff was very friendly we treated very well I would like to thank Mr Mustafa the tour manger in the hotel who was very friendly and helpful and he did a lot to make our stay smooth and nice every one in the hotel was great specially Miss muna who found a gold ring after we check out and she gave it back to reception and they send it to me by one of there driver to Luxor next day

Stayed in July 2022

Empty hotel with a lot of parts getting old (empty villa with swimming pool, badly-maintained tennis courts, etc.)

Good 5 star hotel with a nice buffet restaurant for dinners

Stayed in June 2022

Wifi connection...very poor...must improve since it's a 5 star hotel

People are so nice and friendly staff...over all very helpful..thank you : )

Stayed in May 2022

The tour guide mostafa is not very reliable.

Good hotel, very nice food for Egyptian standards.

Stayed in May 2022

staff were great. they made me feel really good the whole time. the whole team treated me amazingly good. The cleaning could be better in the bathroom.

Stayed in May 2022

WiFi & Television Not Good Not Working.

Location is Excellent 🙂 Nice Tree Nile View Garden Natural View is very beautiful ❤️

Stayed in May 2022

Nice location, nice services and very friendly workers

Stayed in April 2022

Our experience at this hotel was not just disappointing—it was heartbreaking. I had planned a special moment for my partner’s birthday during our trip to Aswan. I bought her a gold bracelet as a gift, something meaningful and personal. Unfortunately, we accidentally left it in our room when checking out early in the morning. Within just a few hours, once we arrived at our next destination in Luxor, we realized what had happened and immediately reached out to Pyramisa Island Hotel through our new hotel’s manager (who spoke Arabic) to help with communication. Despite repeated follow-ups over the next two days—including direct calls and WhatsApp messages—the staff provided no clear answer. When we asked directly if they were accepting responsibility or acknowledging the item was missing, they simply stopped responding. That lack of accountability made an already distressing situation so much worse. This wasn’t just about a lost item—it was a birthday surprise that turned into a nightmare. The emotional impact of that ruined moment can’t be understated. In addition to this, the overall experience at the hotel was appalling. The food was poor, the staff unprofessional, and even though breakfast was included, they still charged extra for basic things like coffee. Twice we came back to our room to the smell of cigarette smoke—staff had clearly been smoking inside. We had to ask the manager to come and spray the room just to make it bearable. I don’t recommend this hotel to anyone looking for a trustworthy, safe, or even remotely pleasant experience. What should have been a beautiful memory became something we’ll never forget for all the wrong reasons

Just the location

Stayed in April 2025

Could have been a bit cleaner and the pool tiles were broken.

Nice that it was on an island and you can get the free hotel boat there

Stayed in April 2025

The breakfast was shocking. They had nescafe coffee as part of breakfast but charged extra for real coffee. I normally don't mind that when I can get a decent cup of coffee. The reality was that they didn't have a proper machine or service. It was difficult to order as in the majority of my interactions with staff, they did not understand English fully. Mostly, I ended up with Turkish coffee that was impossible to drink due to the amount of coffee powder. The bread was similar to the other hotels, just not what we are used to, not fresh, all packet bread. Their local options were fine, such as falafel and beans. They also prepared scramble eggs on the spot. Unfortunately for someone with food allergies, their breakfast had the least amount of options for me, and fruit was my go-to. In contrast, their dinner buffet was nice with various options.

I had read reviews and watched videos about this hotel, and I was aware of the pros and cons. I was expecting it to be more like a 3 start hotel, since many reviews complained about it being dated. In reality, I was nicely surprised. My rating should be 7.9 if I could have the option of reflecting that above. Some things were very good and some were poor, so I couldn't give it a higher rating. The hotel is situated on its own island. The views are amazing. There's a hotel boat that transports the guest to and from the island. The ride takes about 15 minutes, going past Elephantine island. It is a beautiful and enjoyable experience. In general, staff was attentive and friendly. Even though some areas are dated and in need of renovation, most areas that we used were nicely kept. The room appeared to have been recently renovated, and it was clean and comfortable. The mattress was firm, and pillows were of good quality. What I liked the most was the tranquillity and beauty around the hotel's gardens, with amazing views and nature.

Stayed in April 2025

- the room was old - the curtains weren't fully closing thus waking up at 6 am - while trying to have breakfast at 9 am we didn't find anything to eat. - the chairs in the outside area for breakfast was dirty and full of birds poops. - the hotel taxi service was the worst and was always trying to provocatively overcharge for everything (30 $ for 10 mins drive)

Location on private island and nice boat transfer. The room was clean.

Stayed in April 2025

More Egyptian food offerings in the restaurants and lobby cafe. Wifi is weak so make sure you have an Egyptian sim if you want fast internet.

Location is amazing! The hotel is a little dated but the island is beautiful and quiet and the rooms and restaurants are lovely and the hotel boat to and from the island to the shore is excellent. The pools are lovely as well - it’s a busy place but never feels crowded or noisy- an oasis on the river.

Stayed in April 2025

The door of the room was horrible, i had to force it to close eveyrtime which made such a loud noise, in turn on my floor other guests had the same issue and the noises of banging doors would wake me up in the morning. The food is not upto standards breakfast and dinner buffet. The staff at the restaurants did not make it pleasant to ask for anything at all. The housekeeping team need to be trained better, cleaning of the room was not up to standards, simple requests such as water in the room was not met, the plumbing system in the shower is one of the worst, everytime i would take a shower the whole washroom gets flooded. Smoking was allowed indoor, so the hotel smelled like cigarettes the whole time, not taking into consideration second hand smoking, the guests who have asthma or even kids.

Location is great, and the fact that they always had boats to take you to the port whenever you need. They have a tour office that helps organise your trip you can also pay extra to get a private car and a tour guide.

Stayed in April 2025

The property is very old and outdated, not good value for money. The service was not good. We requested a few basic things like an ironing board etc but were told no it’s not possible but then we saw one in the lobby. Had to pay extra for a milk coffee even after paying for breakfast. The gym was incredibly dirty with machines broken. One caveat to this, the pool guys and the main host were very nice people, but outside of that, I’d look elsewhere when staying in Aswan.

Stayed in April 2025

Specifically booked a garden chalet only to be stuck in an anonymous hotel room in the tower. Would not have selected the hotel had I been aware that garden chalets were totally unavailable. Pool not kept up. No reading lights in rooms. Not up to par and overpriced as it is.

Stayed in April 2025

This could be a really nice hotel. The location is great, the staff are pleasant and helpful, our room was fine and clean. It is in danger of slipping into "tired" if money is not spent on it though. Food was ok but not as good as elsewhere we have stayed in Egypt.

Stayed in April 2025

- the sound insulation of the room, you here everything from outside and around - the general state of the hotel, big part of it are closed or not well maintained

- the location is nice - the swimming pool are good - the room was modern - the mini-golf

Stayed in March 2025

This hotel is not 5 stars. Rather 2* if not one star. The place needs a lot of improvement. The food is very poor. Birds sit on the bread and sweet rolls and peck at them. The staff is not very helpful. Needs training on how to serve hotel customers. Also mr Mostafa is a person who will bombard you with offers of trips even at the airport. And he is a very rude person. He shouts at his customers. A horrible person. The only person who is quite nice is Christeen.

Only location.

Stayed in March 2025

Some areas still need to be renovated so need a bit of sprucing up. Dinners could have more vegetarian / vegan options or at least allergens shown.

Beautiful peaceful location. Very accommodating kind staff. Quiet, comfortable, renovated room, great for a stop over before our nile cruise. Outdoor staff were extremely lovely.

Stayed in March 2025

Balcony - couldn't lock the door, safe didn't work Air con - didn't work Breakfast - average at best, poor selection of fruit, orange squash not juice, decent coffee at a cost Shower - next door flushed the toilet you got burnt Pool - broken tiles, weeds Dinner - ok

The location is idyllic, on an island in the middle of the Nile.

Stayed in March 2025

Rather old facilities. The staff is quite pushy in asking to get 10 star reviews which we didn't appreciate. The water in the shower of our bathroom was not draining down fast enough therefore the bathroom would get flooded at every shower especially since it takes a few minutes to get hot water in the evening

Boat always available to leave the island. Breakfast choices were good. They accomodated our early departure and had the boat and breakfast baskets ready at the time we requested to leave.

Stayed in March 2025

Facilities were tired and outdated. Breakfast and bar food was poor. Atmosphere was uncomfortable

Location, view of the Nile. Rooms were comfortable

Stayed in March 2025