It’s not 5* so don’t expect perfection. Wi-Fi needs improvement. Room carpet is tired, but clean. The fresh omelette for breakfast was delicious, though I think items such as crisps/snacks ought to be replaced by extra fresh food choices.

The location was brilliant. Across the road to the entrance to the pyramids. Great value for money. Staff were so extra friendly. Drivers available for trips to the new grand museum and airports. Restaurants on the doorstep. Loved the rooftop pool with incredible view of pyramids. Sauna was great.

Stayed in January 2025

Property is good. But they have to change mattresses. It was like sleeping on springs.

Property is good. But they have to change mattresses. It was like sleeping on springs.

Stayed in January 2025

They need to change all mattresses. It’s like we sit and sleep on springs. That erases all positive points about the hotel. Breakfast was horrible. There is nothing other than eggs I was about to eat comfortably. Too many bread items. The scissor kept to cut coffee handles by everyone spreading germs. Omelette oils socked in oil.

Good vibe. Egyptian theme in front. Friendly staff. Location is good. Mostly there is a wedding everyday. Shops inside.

Stayed in February 2025

The room carpets need updating but they clean. The WiFi isn’t 100%, inputting a code each time was frustrating.

The location to both the pyramids and to the new Grand Egyptian Museum is brilliant. You can walk to the entrance to the pyramids! January was too cold to swim in the pool, but warm enough to sunbath on the roof terrace. Staff are friendly and very helpful. Very reasonable taxi service. Sun roof restaurant gives great food and better WiFi.

Stayed in January 2025

Hotel room was big

Stayed in January 2025

Lack cleanliness. Staff can’t speak English

Location

Stayed in December 2024

Hotel manager Mohammed was great

Stayed in October 2024

the layout of the room, the little maintenance of the facilities

the decoration and the staff

Stayed in August 2024

Pools were dirty with insects and other rubbish. Cleaners were cleaning the sun beds but tables were dusty and pools needed a quick clean. Shower was broken and the temperature was temperamental, think they had put it on a timer where it burns you for 10 seconds and freezes you for 5 seconds. Air conditioning was poor. Some of the staff had an attitude and thought they were better than us although, they are working for a pittance. There was some confusion about late check out (although they stated in booking late fee charges, when we asked and gave them the time of leaving, the morning staff were all smiles, stating there would be no fee and didn’t take payment at the time). However, when we were leaving, the manager demanded we pay an expensive late check out fee. They had all surrounded us like hounds, locked the rear doors so we couldn’t leave and were extremely rude. I explained what had happened and that the fee was excessive but he was not interested. He said he doesn’t care about bad reviews and was shouting at us. I told him there was no need to shout and reluctantly paid the $50 (wouldn’t provide receipt). Taxi drivers find it had to find this property so there will be a few wrong turns adding time to your journey. An hour away from Cairo airport but close to the pyramids. Breakfast is basic with eggs, hot drinks you make yourself and other biscuits etc. Asked for brown bread but they stated they had ran out but couldn’t be asked to check. Constantly bombarded by the owners of the shops to visit and buy something. Don’t bother upgrading to a room to see the pyramids, you can see these from the restaurant on the fourth floor and swimming pool. Constant talking and shouting by staff in corridors. Room safe did not give us any confidence in security so had to carry around valuables like passports/money.

Property was in a good location. Good room size, beds were clean although old dusty carpet. Had a mini market, souvenir shop and coffee shop. I appreciate that they let us check in early.

Stayed in June 2024

The outside toilets were broken

The view

Stayed in May 2024

Mattresses need replacing

Location and swimming pool

Stayed in April 2024

Breakfast need to improve

Location is amazing, pyramid view. Beautiful spacious room.

Stayed in March 2024

Bathroom shower leaks and water pressure was poor. It was noisy, but that’s Cairo and nothing you can do about that.

Location was excellent to pyramids Staff were lovely

Stayed in March 2024

The bathroom was a bit dated but perfectly functional. Some of the cleaning staff were argumentative with each other in front of guests, but for the most part the staff were friendly, helpful and attentive, especially Mohamed. Whilst the WiFi worked it was necessary to get a new code every day which was mildly annoying and it didn't work outside the room. It is a dry country so there was no bar as such but we could buy wine and beer from a small cafe by reception to drink in the room but not in public.

Fabulous location with a view of the pyramids. Breakfast and dinner were buffet style. Not great but perfectly acceptable and very good value at less than £10 per person and eat as much as you like; soup, salad, meat, vegetables and multi-choice desserts. Mohamed the reservations manager was fantastic, he organised all of our trips with private drivers and was extremely friendly and helpful. The rooftop pool was great although not heated and there was a spa area in the basement at an extra charge. The room was very comfortable with a large balcony and pyramid view.

Stayed in February 2024

The breakfast facilities and variety of choice including lack of fresh bread. The lift didn't work properly The shower rooms are old and in general the hotel would need refurbishment

Very spacious rooms Nice welcome at reception Friendly staff

Stayed in October 2023

Wifi is horrible. There is a 2GB quota and it barely works. If you need a bit of connectivity, just select another hotel. The breakfast could have some fresh options, instead of just eggs and white bread.

The view to the pyramids is impossible to beat. The people were friendly and good level of understanding

Stayed in October 2023

Gift shop inside hotel

Location

Stayed in November 2023

The noise of the traffic

Very friendly staff, nice rooms and good restaurant. Located near piramides.

Stayed in October 2023

Bathroom and washbasin! Water everywhere wet. It was so stress! I unnecessary design, useless. Shower isn’t warm, to take lots of time to good temperature. It can’t wait so much, I always 35 degrees water. Very cold. Every night party until morning, soooooo loud. And bad smell of kitchen? Something of barbecue? Smell of smoky charcoal. In front of elevator, vendors. Every day stress for me. I don’t want to buy body milk, but he sell me, expensive. I want to go to my room, so I bought it, it was first night in Egypt, first night at this hotel .

Location! In front of Pyramid.

Stayed in October 2023

Smoking in the building

The view makes it all worth it, if you get a Pyramid view room

Stayed in September 2023

The pool area could do with some improvements like the beds, broken umbrellas. View from pool area was amazing.

The space!! Huge foyer, large room, large balcony.

Stayed in October 2023

The impact of Covid and being closed for 2 years has impacted a lot of hotels and tourist sites and amenities in Egypt and they are doing their best efforts to get these places back to the standards pre Covid. We stayed here for the view and this exceeded our expectations.

This hotel has the most amazing view of the pyramids. We went to sleep and woke up with a view of the pyramids from our room. The foyer was a "wow" dressed up with a lot of Egyptian seating, statues and memorabilia copies. Breakfast was served on the roof looking at the pyramids and was sufficient. The room and balconies were clean and large sized and we loved sitting on the balcony gazing at the pyramids. Big pool for teenagers and adults and a smaller shallow pool for small children on the roof. Really lovely cafe serving great meals in the same complex.

Stayed in August 2023

Wifi too slow I had top up multiple vouchers that don't last long.

Stayed in August 2023

The breakfast was poor. Mostly salads was served and not much of a variety.

Facility was clean and comfortable. Staff was constantly cleaning and keeping the hotel neat and tidy.

Stayed in August 2023