the food in the main restaurant was less good.

high end hotel, great service. extremely wonderful snorkelling site .

Stayed in August 2022

Food taste is mediocre compared to all the rat which was excellent

Facility, craw. Water park. Pools. Food diversity

Stayed in August 2022

amazing service . very clean .

Stayed in August 2022

Everything perfect

Excellent

Stayed in August 2022

Everything was really great!

We were very impressed from the quality of this hotel. We had a great suite (located at the "2nd. line"), that was super comfortable. The "aqua park" was super fun for the kids (and adults..) Great breakfast, lunch and dinner with super delicious and diversified dishes. Getting around with the "internal bus" system was super convinent. The pool was great, and the beach was awesome! Excellent service and in general - great atmposphere.

Stayed in August 2022

nothing

Everything

Stayed in August 2022

nothing

everything was perfect

Stayed in August 2022

The rooms are not suitable for the name and the reputation of the rixos hotels.

The staff made everything easy and wonderful. The hotel itself is great and have everything you need.

Stayed in August 2022

everything the team of the hotel was perfect and friendly thanks for all of them

Stayed in August 2022

Nothing at all

One of the best resort I visited, I didn’t have to leave, all what I needed is available and more the staff are superior nice and kind, special thanks to Ms. Dina from customers relationship who help us to make our stay meet our expectations

Stayed in August 2022

air conditioning on our room was not working properly, and took too long time to fix it

plenty of restaurants staff are good

Stayed in June 2022

nothing

the cleanliness of the place. The staff were very friendly and joyfully helped us during our stay. Special thanks to Dina from guest relations for her support

Stayed in August 2022

The check in process didn’t go very smoothly

Everything was fantastic!

Stayed in August 2022

the rooms were not super clean beds are not comfortable at all :(

kids friendly staff are very friendly good food variation lots of activities for children, even at night

Stayed in August 2022

Rixos Seagate should treate residents of the aquapark side equally as the main hotel . Poor reception area(aqua), No welcoming as it on the other side . Meals on the main hotel includes musicians playing instruments and nothing on aqua side . The bars are richer on the main hotel. It is called a rixos and compared to othe sharm hotels it is the best , But it is so far from the standards of rixos worldwide.

9/10 . It the best hotel in sharm. Good value for money (promotion prize). Pools are very good . Food quality is good . If visiting sharm don't hesitate the rixos is the best you can get there.

Stayed in August 2022

nothing

Exceptional facilities,service and food. Fantastic team of employees from the sweeper waiters,cleaning staff,kids corner and front desk. Stayed 7 nights with group of 15 including kids and had one of the best holidays so far. Thank You Team Rixos

Stayed in July 2022

Nothing

Everything was perfect , the service was great, the staff is so helpful and professional, the experience of the personal assistant from the guest relations (Dina) was great and very helpful, amazing hotel and staff

Stayed in August 2022

how the restaurant staff treated my Nany and my kids when I wasn't with them, every time they went there without, they ignored her requests for juice! she had to go and bring it herself, this is discrimination! just because ahe is a nany, I paied for her stay and unfortunately she didn't receive the same treatment as me.

everything was great, the facilities, the lifeguards were very careful and managed everything, the water park was fun and safe.

Stayed in July 2022

Dear All It was a great time we spent it in the hotel and really we appreciated the management support . We had an issue with our rooms and they upgrade it to nice and amazing rooms with an excellent service And we would like to extend our appreciation to Mr. Mohamed Abd elgelil and Omnia Hussain And all the staff from the main restaurant Mr.Islamy and Mohammed from the waitress stuff, in addition many thanks for Mr. Ahmed Alshaer , Mr. Mina We hope we meet you again Thanks and regards Leena & Reham

Stayed in August 2022

room is tight, house cleaning need more care about cleaning the room

I received a pre arrival message from the hotel that they will not leave any chance to make our vacation unforgettable, it is very trueee. A lot of entertaining stuff, service in main restaurants and snacks food court was really perfect. In this place you will have unforgettable holidays

Stayed in August 2022

The main resturant can be more good, they must improve the sea view menu..

Clean rooms, the staff do the maximum to help guests and make them satisfied.. the resturants are very good , specially the brazilian resturant is really excellent , thanks to chief ahmad..

Stayed in August 2022

the air condition was not working properly , they fixed after long time

the service was excelent the staff are ok a lot food options

Stayed in June 2022

We liked everything, they can only do some improvement in Restaurant reservation to make it more easier and convenient.

This was not our first time at Rixos Premium Seagate and hopefully won’t be the last one, we like everything about the place, very nice hotel for family and kids had a lot of fun, Staff are amazing and very helpful, would like to give big thanks to Mr. Amr at the check-in counter as he helped us to change the room when we requested to move from Aqua side to main hotel side also Mr. Mohamed who was responsible on housekeeping for our suite; food is very good and varieties are plentiful, Room and hotel facilities are clean and nice;

Stayed in July 2022

None

first of all the staff and the service were excellent, food is delicious with plenty of options to choose from. the hotel is spotless. Kids club has a lot of activities, gym is well equipped. pools are huge. lifeguards very professional, spa is amazing. Evening entertainment and daily life performance is great. We love our staying, thanks for making our staying beyond expectations

Stayed in July 2022

Maybe they can do more organization to the club cars by doing a numbers system.

I liked everything I want to thank Mr. Ahmed, the reception manager, for his profession in facilitating our check-in and making the needed arrangement. Also, I was surprised by the hospitality of all the workers in the hotel. The food was more than perfect, and the swimming pools and the Aqua were beautiful. Thanks, Rixos, for the perfect stay, and I will revisit the hotel on my next vacation.

Stayed in July 2022