Shops a little far away but if you ask reception they would bring anything you need.

The food was amazing would recommend thier spaghetti bolognese. Thier traditional breakfast was tasteful and so much variety. Room clean and bathroom facilities cleanly, staff very friendly and if you need anything the hotel will provide really friendly service. Area is safe and quiet so good for family and view is amazing. AC nad hot water working no problem with. WiFi connection very good. Would really recommend value for money. Would come come again.

Stayed in March 2024

No Internet on arrival No shops or restaurants nearby for western guests.

Breakfast was good

Stayed in December 2023

Cleaness

Cut corners in house keeping

Stayed in December 2023

The staff did not speak English, payment of the hotel was in US dollars. Credit card were not welcome. The power went out many times, twice we got stuck in the lift. One cup, one glass no teaspoons, the nearest power point for the kettle was on the floor near the hotel room door. The air conditioning didn’t work.

There was nothing to like about this hotel except the views of the pyramids on a clear day.

Stayed in November 2023

View from the top

Stayed in November 2023

The hotel is located in the isolated and poor part of the city. However, it was our personal choice, we choose the view at expense of the surroundings.

View from the restaurant was amazing, people that work at the hotel are warm and helpful.

Stayed in October 2023

The arrival was a bit disappointing as the host barely spoke English and we recieved barely any instructions such as breakfast times etc. We didnt feel a really welcoming atmosphere. A big downside for us was the 5% creditcard surcharge for the hotel stay, which was nowhere mentioned before or during booking. This surcharge seemed a bit strange and weird as we didnt face this surcharge at any other place in Egypt. Also, for us the wifi password didnt work. The breakfast is a la carte and there is no buffet, but the food was good.

The hotel and room is beautiful and modern. The room is nicely designed and the bathroom is good. Also the location is quiet and the room is soundproof.

Stayed in September 2023

Staff does not always speak English and location is far from everything

Rooms are nice and comfortable

Stayed in September 2023

Staff does not always speak English very well and the location is far from everything

Clean room and comfortable

Stayed in September 2023

- I feel I didn't always have hot water

- very sweet and attentive staff -room was very big -breakfast was INCREDIBLE ! - A special thx to Khalid

Stayed in September 2023

Nothing

It's a very nice place to stay relaxing and very safe you feel like in your home and with your family 💕

Stayed in August 2023

Unfortunately we cannot recommend this hotel in any way. This hotel doesn't care about its guests. Loud construction work starts at 1:00 a.m., so if you ask for quiet as a guest, nobody cares. The manager yells at you to shut up and go back to the room. The next day, the work is justified with "emergency". However, this "emergency" was there since the beginning of our stay (four days ago). The pool is more of a bathtub. You can't swim in it. We can't recommend the restaurant either, the pizza gave the impression of a frozen pizza, the pasta was an undefinable porridge. For the sake of completeness, we would like to mention that the hotel for the sleepless night gave us the transfer to the train station (according to Uber about $3.50). The hotel charged us more than $100 for the sleepless night. Last but not least the location, it is close to the Pyramids but it is always a 30-45 minute taxi ride to the center of Cairo

Near by the pyramids

Stayed in August 2023

Nothing

Egyptian hospitality, the crew is kind and smiling., They help us to find activities . I recommend highly.

Stayed in July 2023

Dining prices

HOSPITALITY from all staff SAFE Pyramids view

Stayed in May 2023

bathroom cleaning

Brand new building, lovely staffs, good breakfast

Stayed in May 2023

loved view relaxing

Stayed in May 2023

I loved everything the roof top was 1 Of my favorite spots I would hang out there every morning and evening. The breakfast was great the view was amazing. The staff was on top of it make sure that kitted after every wilm especially Islam.

Everything especially the fact that it was a brand new built hotel three months ago super clean. Most likely the most amazing view in cairo. I would wake up and go to sleep overlooking the pyramids and something very important. It was clean and it was not as dustious everywhere else in cairo.

Stayed in May 2023

too much mosquitoes but stuff had taken care with a predations against mosquitos

calm street and good view to the pyramids

Stayed in April 2023

take mosquito repellant, there is quite a few bugs in the room and I woke up with so many bites.

the staff were really friendly and accommodating! the room itself was really clean and the bed was one of the most comfortable I’ve had. the rooftop with the pool and pyramid view was beautiful and the included breakfast was great!

Stayed in April 2023

The breakfast went way beyond my expectations and was really great every day. The staff were outstanding and flexible. Eslam, Isam and Mahmoud in particular all made me feel really at home and were very welcoming from what can be a very chaotic city! I will for sure be staying here again.

Stayed in April 2023

The drains sometimes had a funny smell but overall it was very good.

Everyones willingness to help all the time, even though English is at times limited they try their best.

Stayed in March 2023

Really bad service and location. 1) The hotel is located in a a far-out area. The google map link shared at b.com was driving us to a different location, but they never told us that, so on our second night (on the first one they picked us up from the airport, so we did no realize this) after having made rounds with the taxi for half an hour we had to call them and then they shared the correct link. The reason for this, as we have seen afterwards was that at the correct google link the hotel was already registered with really poor reviews. 2) We had requested from the previous night a taxi to take us to the pyramids in the morning at 7.30 am (just a transfer). When we got to the reception they casually told us that the driver would arrive at 8.30 am and (on their own accord!!) he would drive us around the whole day. We did not want this (and never have requested it) so we left and found a taxi on our own out in the street. 3) Their POS never seemed to work so we had to pay cash.

Not much.

Stayed in February 2023

To be honest, the experience was very bad. 1. the road near the hotel was not finished, feeling very unsafe, the surrounding air quality is extremely poor. 2. the hotel receptionist does not speak English, it is difficult to communicate 3. the actual price and booking does not match, 4. the hotel room bed sheet is very dirty, I lie down skin itch and you can see obvious stains. 5. the hot water is not enough for two people. 6. washing tools are not complete, as well as the room The mosquitoes were so bad that I couldn't sleep at night 7.there was no hairdryer in the room. 8.The breakfast was too small and mediocre, and the restaurant prices were too high compared to the UK.

Stayed in March 2023

The employes were really nice, especially Eslam who was always very kind and concerned about everything.

Stayed in March 2023

nothing, it was perfect!

After staying in two different hotels in the area and literally running away, we finally came across Sofia Pyramids hotel and it was amazing! The hotel is the only one we found who was really offering what they offer and how it looks in the pictures.

Stayed in March 2023