I’m not sure what the 5-star standards are in Egypt, but based on our experience, I would rate this hotel more as a 4-star. The biggest issue was the water quality, the shower water was visibly dirty, with traces of mud coming out, which was disappointing.

The location is excellent, very close to the Pyramids and the new Grand Egyptian Museum. We were also attending a music festival nearby, and the hotel’s proximity made it very convenient for us.

Stayed in April 2025

Pool area nice but not pristine. Main road right outside. Not noisy in the room, but slightly detracts from the pyramids view from the balcony.

Lovely room, comfy bed and good bathroom. Bar food was also great and a good price.

Stayed in April 2025

-smoke smell in the corridor and room

Great place and location

Stayed in April 2025

Buffet everyday twice a day!!

Location

Stayed in April 2025

Unfortunately, we had a terrible experience with Dina, the guest relations officer. As our mini fridge in the room was not working, the hotel offered to store our medicines and in their cooler. Upon checkout, when we asked for the medicines, the receptionist could initially not understand what we were asking for. This is when Dina stepped in. Once she understood what we were asking for, , it took the staff more than 20 minutes to find the medicines, leaving us in total distress during that time. Not a word of apology or comforting from this lady, in fact she was very smug and borderline rude.

The location and proximity to the Pyramids and GEM, as well as the view from the room. The breakfast and restaurant crew were very kind.

Stayed in April 2025

Hot buffets were cold, not enough explanation of foods in Chaffer dishes. Too many sweet foods.

Location OK ,Choices limited, Breads Fabulous. Not enough staples, choice of yogurts, choice of fruits, no cold whole eggs.etc

Stayed in April 2025

Mostly great but buffet food was very dry every night. Maybe serve some sauces or replace food regularly.

Stayed in March 2025

Location of the hotel opposite the new museum.

Stayed in March 2025

Too short a stay

Friendly check in

Stayed in March 2025

What didn’t I like about the property well for starters the air conditioning my room did not work from day one I asked numerous times for it to be fixed, but all they did is fiddle around with it in and out of my room 1 million times and nothing really changed so I just had to learn to live with it. The food that they provided at the hotel was very subpar. It was the same thing recycle day after day and there’s not a lot of choices around the hotel. Nothing within walking distance so you have to take a cab everywhere you go, and if you haven’t been to Egypt before, it is very difficult to do that. And the hotel just needs to be updated if it’s a very old decoration and style.

The location was good and the staff were extremely friendly well most of them

Stayed in February 2025

The facilities were poor, no gym etc. Also they couldn't give a multi plug asked me to purchase it. Later after complaint to duty manager I managed to get a multiplig with his intervention. The facilities were not to 5 star standard.

Hmm cannot say anything much

Stayed in February 2025

Other guests lol

Pool with food and location

Stayed in February 2025

Mattress was a little too hard. THE HOTEL IS NEXT TO A MAJOR HIGHWAY, SO FAIRLY NOISY EVEN AT NIGHT.

Nice decor in the room. Good room service. Breakfast OK.

Stayed in February 2025

I booked this hotel because I attended a powerlifting World Cup competition and didn’t find any problems with the venue.

The hotel was great the staff maid the stay specifically front of house , the dinning team who always had a smile and were helpful , the chefs also came out and had a smile and the food was very good everyday with a great selection including from around the Middle East. The pool side rooms had an impressive Pyramids view . The pool was always kept clean and rooms were always well stocked with water each day and the fridge in room was good also .

Stayed in February 2025

Staff were friendly, and helpful. We came to cairo to celebrate a big birthday and the hotel kindly organised cake without any charge. Thank you to Dina. Very accommodating. Highly recommend this hotel. Close to the pyramid and the new museum.

Stayed in January 2025

A bit cold, AC too strong

Great position to visit the Museum and the pyramids

Stayed in January 2025

Rooms could've been cleaner and we could easily hear the pencil drop from the room right next to us

The staff hospitality; they were always available and tried to be helpful

Stayed in December 2024

Breakfast spread could have been made better. Sausages quality was poor.

The hotel staff was friendly and welcoming. Security was good. The rooms was comfortable.

Stayed in December 2024

Our only downside was we booked a couple of things with external travel company they use, which was astronomically expensive, so felt a bit cheated here. I would source my own next time.

A really lovely hotel in a great location. 10/10 for their wonderful customer service especially Manar & Deena who went out of there way to ensure we had a great stay. Bedroom very comfortable, good showers and stunning views of the pyramids. Hotel opposite the GEM, if you can brave the Egyptian roads you can just walk across!! Would definitely stay here again.

Stayed in December 2024

I thought this was an old hotel since it looks and feels somewhat dated. Then I found out that it is only 6y open which was very surprising. Also pyramids were visible from balcony but vaguely through the fog from nearby road.

Staff was helpful, welcoming and friendly. Plenty options for breakfast. It is close to pyramids, but not walking distance.

Stayed in December 2024

No actual mini bar. Have to order by scanning the QR code to find the menu, then call to order. A bit confusing for older people.

Wonderful big room with great view of the pyramids. Bathroom above expectations.

Stayed in December 2024

They could do with a coffee machine in the breakfast area so that we could help ourselves as sometimes we were waiting a while until someone served us coffee or tea.

A spacious room with a balcony and great views to the pool and the pyramids. It was lovely watching the sunrise and sit outside in the evenings admiring the view. The staff were friendly and made us feel welcomed. Special mention to Carima and Ahmed from the housekeeping team who made a special effort to make our room lovely and comfortable.

Stayed in November 2024

The lighting in the bathroom was a bit dim.

It's right across the street from the new G.E.M. museum. You can have a view of the pyramids from your room. The beds are comfortable, and the bathrooms are well appointed. It is starting to show its age but is well maintained. There is a decent restaurant on site and a lovely pool area. There is also an elevator.

Stayed in October 2024

Some of the electronic devices were out of order. Dinner was not tasty

Pyramids and GEM were very close

Stayed in October 2024