Heater in the room does not working and check in was not on the time, the wifi very slowly

Near pyramids

Stayed in January 2024

Perfect location, clean and cozy room, polite staff

Stayed in January 2024

The tours service which is subcontracted to a lazy overpriced incompetent company called Yaro Tours....AVOID!!!!

Totally amazing

Stayed in January 2024

Food could be a bit tastier at breakfast.

Great value for money considering you are in Cairo,, staff is very friendly.

Stayed in January 2024

Nothing.

Everything! Location ,cleanliness, comfortable rooms, friendly staff... Highly recommended.

Stayed in January 2024

UNACCEPTABLE DIRT!!! We spent 20 mins cleaning someone else’s hair out of beds. Like really???!! Carpets were not vacuumed and gross. Could not relax here for a second. Furniture old.

A very kind receptionist checked us in REALY early - that would be the highlight of the stay. We appreciated it very much - that’s why I am giving 4, otherwise it would be 1! Location ok. Breakfast ok.

Stayed in January 2024

There was hair and stains on the bed and they upgraded my room to a suite. There was hair again on the bed, so they changed my sheets. The carpet was dirty and not vacuumed in the room and the bathrooms were dated. There was a bit of a smell like the room was stuffy and old.

The view of the pyramids were lovely.

Stayed in December 2023

Very old and dirty hotel… dirty carpets, century dust everywhere… bathroom is like public toilet on railway station

Pyramids view

Stayed in December 2023

Nothing as such..

All good.. Nice view, good food.. excellent ambience at the poolside bar in the evening.. we really enjoyed a lot..

Stayed in December 2023

Area of the hotel, property is old so the furniture and the noise.

The staff only

Stayed in December 2023

Nothing!

Perfect sanctuary from the hustle and bustle of Cairo, best place to stay if you want to see the Giza Necropolis

Stayed in December 2023

Staff, could be much better for 212 USD per night !! Even the mattress is to soft and old very old I had pain in my back because of that

The view of the pyramids

Stayed in December 2023

No suggestions.

We were accommodated with a room upgrade which we very much appreciated.

Stayed in November 2023

Nothing. There was nothing more I could have asked for.

The breakfast was the best buffet I have ever had. Service was great. Dinning area was lovely.

Stayed in November 2023

Too far, no facilities at all i.e. gym/spa. Wifi was awful

Clean

Stayed in November 2023

Nothing.

I loved the location with its view over the pyramid. I loved the swimming pool. The entire experience was wonderful.

Stayed in October 2023

Carpet was dirty.

Everthing was delicious.

Stayed in September 2023

The Lady at the reception had some kind of mental problem going on. She was not in her senses for all the 3 days I was there. She could not remember taking payments and tried to be rude to me and charge me again. Even after I showed her proof of the credit card receipt she still couldn't remember taking money from me 5 mins before. She was constantly rude and having some mental breakdown and taking it out on me and other guests.

The food and the service staff was great!

Stayed in October 2023

It certainly doesn’t have the 5-star amenities, comfort and cleanliness. Breakfast spread is like a 3-star hotel. Furniture in the room is old, bathroom is not really clean, Wi-Fi is terribly slow (worse than 4G on my limited data mobile) - videos took forever to load.

Only the proximity to Giza Pyramids and its view on the pyramid.

Stayed in October 2023

A lovely hotel. Wonderful staff and fantastic food. Great location for the Pyramids.

Stayed in September 2023

Some staff were really terrible. Housekeeping knocked on our door twice on checkout day asking for tips. The door staff kept insisting we use the hotel’s taxi service and refused to help us explain the location of the hotel reception to the Uber driver (to the point of blunt rudeness) when we chose to use Uber. Location was not always ideal - close to pyramids but quite far from Cairo city Centre for restaurants, bazaars, museums etc. Sometimes difficult to get Uber’s at this location as outside the main city.

The rooms were spacious and had beautiful pyramid views.

Stayed in September 2023

Very unfriendly reception desk (one individual in particular without name badge) and sloppy treatment of customers. The individual serving me couldn't have made me feel less welcome if he tried (also insisted we pay upfront as if we couldn't be trusted). When we finally got to one of our rooms we found the carpet soaking wet and smelling of vomit (we couldn't help noticing because our feet got wet). We complained expecting a swift apology and (obviously) a new room - probably with a discount, courtesy bunch of flowers or bowl of fruit for the shambolic start, but instead got exactly the same room with an even wetter floor but now smelling of cheap perfume which the. reassuringly reverted back to the same smell of vomit. I complained again and was told the management would be alerted but nothing more done or said. Finally - and I admit this may just be a coincidence, also ended up with food poisoning (which started at 5am the next day having only eaten there .. not what you want for a day at the pyramids, somewhat nullifying the otherwise excellent location). Other than that, a very memorable stay. Did I ever get an apology from management - No. Would I recommend or stay there again ? No.

Good location, good view of pyramids from room, pool area / staff / activities and excellent evening buffet selection ... pity ruined by everything else (see below).

Stayed in September 2023

Clean, great breakfast, good Wi-Fi. Pool was lovely and super close to pyramids. Highly recommend!

Stayed in September 2023

Nothing. Everything was perfect.

Everyone in the staff was so professional and friendly. The room was immaculate, clean, great toiletries, an iron with ironing board. The pool was spectacular and the DJ kept the current hits flowing. The breakfast was extremely tasty with so many options! The security was perfect as well.

Stayed in July 2023

Not a very good property for the price

Stayed in September 2023