construction blocked pyramid view, we were put in farthest room from the pyramids so it was all blocked by cranes

close to pyramids

Stayed in May 2022

Food selection could have been a bit better.

If you wish to visit the pyramids,it’s location is excellent.

Stayed in June 2022

The surrounding area is a construction site. It was difficult to access the hotel with all the works around. The quality of the finishings and furniture were poor. I would rate this more as a 4-stars hotel rather than 5-stars that is rated.

Nice view of the pyramids. When the construction finishes, it will give a nice view of these ancient monuments. Breakfast was good.

Stayed in June 2022

Amazing hospitality by the entire staff The view is literally one of a kind

Stayed in June 2022

Rooms are quite old, the AC is very noisy and can't be left on during the night. In general, the whole hotel needs renovation. One of the elevator was broken when we arrived on thursday and was still broken when we left.

The location was great, with view of the pyramids and just in front of the upcoming egyptian museum. The staff is very friendly and the breakfast was ok.

Stayed in June 2022

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The week my wife and I spent at the hotel was perfect. The staff were very helpful with everything and the most important thing to them was that we had a good time. The cleanliness was perfect in the room, the cleaning staff was thorough every day. The food was varied and plentiful.

Stayed in June 2022

our Pyramid View room only had a view of the Pyramids from outside the bedroom at an angle off the balcony. The hotel advised as accepting both Amex and Master Card which it did not. I was made to either visit a cash point to withdraw cash or use a debit card. The hotel recommended excursions are not what is sold and you are only provided with a driver.

lean and modern

Stayed in June 2022

Food, Service and location. also what you show on booking.con m pictures is very different from reality

it’s clean

Stayed in June 2022

The staff are the downside of the hotel, most the time if you call reception they won’t answer alongside the restaurant staff watching you eat instead of working…

Stayed in June 2022

Noisy and dirty

location

Stayed in June 2022

Beautiful hotel in a great location. our room and the hotel itself was spotlessly clean. the staff were very friendly and helpful.

Stayed in June 2022

Very friendly staff. Fantastic location near Pyramid with wonderful view. Room clean. Passenger safety at an extremely high level. Pool area it's very good and nice to enjoying and refreshing.

Stayed in May 2022

The reception staff were not very welcoming and expected tips for doing the bare minimum. Many didn’t speak English. The restaurant staff however were friendly. There were limited facilities and the food was very basic and not up to the standard we expected. There were no local shops to buy food or basic amenities.

The view of the Pyramids was nice.

Stayed in May 2022

not clean

Stayed in May 2022

The prices for the food and cocktails (21€! and was terrible). To be completely honest not a 5 star at all. waking you up for cleaning your room on the day you leave? terrible coffee, shower not properly working.

location is perfect next to the pyramids and I don’t think you can have a better view

Stayed in May 2022

Staff were smiling, polite, helpful and rapidly responded.

Stayed in May 2022

Because of quite remote location, it is a good option to eat in the hotel. The hotel has two resturants but the menus are not available neither online nor upon request when we called the reception. It occured that one of the restaurants serves buffet which was pricey. It is worth to go there only if you are really hungry. The other restaurant is lovely and much cheaper so rather go there instead of spending too much in the buffet.

The room was very spacious and it had a beautiful view towards the pyramids. Breakfast was exceptional with good variety of choices also for vegetarians. The hotel has two nice swimming pools.

Stayed in May 2022

We stayed at the Steigenberger pyramid hotel in Cairo for a few nights and found the hotel experience unforgettable … firstly the view was amazing of the pyramids, rooms were clean and food at meal time very good. Some of the staff at times were helpful while some were cold and unhelpful towards British , especially while their native visitors wanted their service. On a good point , Management gave us a bottle of wine as a wedding anniversary gift which was appreciated The pool was nice but what we didn’t realise the neighbouring pyramids hotel could use it too . Odd , especially when they had their own. This made in quite busy and rowdy at times. The hotel is good but needs updating in places. The ending is not good though … we had a visitor at some point into our room and took 2 items of Mens clothing. The room door locks itself after leaving so a staff member with a card key entered and stole the items.. management at the hotel and HQ denied the staff were thief’s but someone in their staff is guilty.. in 20 years of travelling around the world have we had this happen befor. Steigenberger will never have our pleasure ever again

Location and view Food quality was good and varied

Stayed in May 2022

not clean, old furniture, over priced and poor service

it is close to the pyramids

Stayed in February 2023

Service, location, Staff

Stayed in June 2022

unfortunately we were surrounded by a huge building site which meant that our view wasn’t quite what we expected, and while I appreciate this isn’t a fault of the hotel, it was a huge expense for something so disappointing. however, my concern was that our room and bathroom had not been cleaned, our iron didn’t work, the ironing board was filthy, the bathroom bin was broken and the (cold) shower leaked everywhere. again, such a huge disappointment for the expense - we paid over £200 for only two nights!!! we asked for our bathroom to be cleaned on the first day but they didn’t so we decided that complaining to the concierge staff would get us nowhere - we’ll be contacting them directly for some compensation. the building site meant that taxi’s couldn’t find the hotel and we spent an hour one evening walking back from the road that was closed - something the hotel should pick up on and offer some sort of pick up service to accommodate this. overall, a huge disappointment and a waste of money. what we paid was not a fair reflection of the experience or standard we had and for that, I won’t be staying with Steinberger again.

we asked for a pyramid view and we got one…

Stayed in June 2022

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Stayed in April 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in March 2025