Nothing

Great hospitality from the team and nice atmosphere. Special thanks to Lena for her great support and help throughout the whole stay.

Stayed in October 2023

Kids policy needs to be reviewed as it considers the second child starting from only 4 years. The lack of elevators in the buildings may make it hard for elders or people with some disabilites if they are staying at the 2nd or 3rd floors.

Our staying was very good. All the staff is very helpful and supportive, especially, Mx. Lena and Mx. Sara at the reception. The hotel is so clean and cozy, all facilities, pools, aqua, restaurants and beach... are very good and very close to each other. Meals are very varied. It was our first time, but I think it won't be the last. Keep up!

Stayed in October 2023

Friendly staff Room , bathroom actually all the resort is so clean Various niceactivities Nice beach and pool Delicious and good varity of food

Stayed in October 2023

Very nice hotel. Reception is great We checkd in with easy and earlier. leena from entertaiment was great didint leave us untill we understand every thing about hotel. All entertainment programs were sent to us every day. Animation teams were very kind. All meals were very delcious beach was fantastic pools were very clean Great Experince to be repeated isa

Stayed in September 2023

Nothing

Everything is excellent Amazing food Amazing staff Animation

Stayed in September 2023

There is nothing to dislike. Just notes that there are no lifts in the room buildings, but lower floors are stroller accessible and wheel chair accessible. Kids Club takes kids age 3 and above without parents. Younger kids need parents, or you can pay for babysitting.

Everything was awesome, from check-in to accessible areas. Everywhere was clean. The kids' club was awesome. Babysitting service is easy and great. Sometimes, travelling solo with a kid can be tricky, but here at Sunrise Mamlouk, it was a breeze thanks to the wonderful setup and professional staff. They did their job with no prejudice. The evening entertainment was really cool. The food was so great at the international a la carte that I almost forgot to try the speciality restaurants. Other speciality restaurants were included in the all-inclusive and just needs reservations. The restaurant had a kids' corner, which I discovered late, but it had fresh, well-made baby purees and caters to kids (younger and older). My kid enjoyed the constant access to fresh juice in restaurants and pool bars. This was great given the hot weather. The place felt very secure. I would definitely go back 🥰

Stayed in September 2023

Everything was satisfying. Beach, food, pool and staff. Best hotel in Hurghada, definitely will visit again. Special thanks to Abdo, Lena and Julia from the animation team.

Stayed in September 2023

Amazing animation team special

Stayed in September 2023

Amazing animation team special

Stayed in September 2023

Amazing animation team specially Ahmed mansy our amazing, funny, lovely and helpful guy we enjoyed and we really like what he do with our kids and also kisha and we loved so much what he did in mini disco ande the other amazing show and every thing he did with rancy and nolly and we also thank our brother the man who always behind the scene chiko we love you ❤️ and special thank you the Looby bar Ahmed and hossam and Room service manager Mr Mohamed Mostafa and reservation staff especially Abdullah. hope so you soon

Stayed in September 2023

I would like to clarify my positive experience at the hotel. It's great to know that I enjoyed my stay with you and that the staff was respectful and friendly. However, I would like to raise a complaint about my negative experience with Mr. Mohammed at the reception. It's important for the entire team to be welcoming and helpful to guests. I hope my dissatisfaction reaches the management to ensure improvement in service in the future.

Stayed in July 2023

Some private restaurants like Spanish restaurant need to improve the quality of food

There was so variety in food also the room was very beautiful and clean , There was variety in the animation team at night also all the day on beach and pool , the Aqua park was very big and nice ,sure I will come again to Sunrise Mamlouk

Stayed in August 2023

The food was low quality

Stayed in August 2023

Pool & restaurants

Excellent facilities. Easy for family and wheelchairs.

Stayed in August 2023

Nothing

Everything specially, the animation team

Stayed in August 2023

pools were crowded or mostly reserved, family pools should be more, as most pools were 150+ CM most guests reserve with towels with no show for hours not enough canopies on most pools, make all Deckchair squeezes side by side with no privacy.

Food was great at all restaurants across the place, specially ala cart restaurants. rooms were comfortable and spacious. terrace was very nice animation was great Staff were amazing , Sara and Hosam from front desk, Restaurants staff, Mr Gamal, Mr Ahmd AbdlSalam restaurants were excellent After check in ,an Assigned a Staff member “Lina” to assist us and coordinate all our needs and restaurants reservations and keeping us informed with any other activities.

Stayed in July 2023

Nothing

Everything especially food and vibes

Stayed in July 2023

No 24 h bar service for snaks and coffee

Hospitality represented mainly by lena ... I would like to thank her .. she was like our tour guide, facilated everything for us .. responds to any question by WhatsApp within minutes.. All u have to do if u want anything just ask lena .. My daughter will never forget her they became friends, I would like also to thank Rimoun from gamila restaurant, very nice and gentleman. Also Mahmoud from reception for facilitating check in within minutes.. Sunrise mamlouk may be not the perfect hotel but u will feel perfection in everything when u deal with the staff and sense their hospitality ..,

Stayed in July 2023

Everything was excellent hospitality, food and animation team Special Thanks to Mr Abdullah in reception

Stayed in July 2023

For what it is there is bright. negative if you like large all inclusive types of hotels . This is a very good one more like being on a cruise

A quality all inclusive Very high quality facilities obviously a well managed. hotel and good value

Stayed in May 2023

Nothing

Very friendly stuff and the rooms were very clean the animation team was really good à la carte restaurant was very tasty and a special thank to Lena ♥️from the animation team and mr/hossam from the reception

Stayed in July 2023

Nothing

It was a very nice vacation with lots of fun, variety of food, Asian restaurant was very tasty, very clean rooms, pools and beach were amazing, animation team very active special thanks to Lena from the animation team for her amazing spirit and hospitality.

Stayed in July 2023

Very Good

Stayed in July 2023

nothing

everything is great rooms and pools and aqua park and animation team specially Lena she is so wonderful and night shows is great and that’s our fourth time in Santido mamlouk and will not our last time

Stayed in July 2023

The receptionists need to be more professional And do more effort with egyptian guests.

Restaurants , pool , pool bars, and facilities Special thanks to live cooking mr.ashraf and gameila Restaurant, Mr Ali

Stayed in July 2023