The shower flooded, tv didn’t work, safe didn’t work, wifi only worked intermittently, staff and friends and a child in our room sitting on our beds talking. Night staff sleeping in lounges in reception. Our travelling colleagues had the same experience. They made us pay upfront on day one so we couldn’t get our money back. We moved hotels for the final night.

Amazing view of pyramids from your room and the rooftop area.

Stayed in October 2024

The room wasn’t clean. The bed sheets had not been changed from the previous guests—you could see lots of hair and stains on them. The toilet wasn’t clean at all, and there was hair in the shower, as if someone had shaved and cleaned their razor against the wall, leaving hair remnants behind. When we arrived, the hotel smelled like cat feces. To clarify, this isn’t entirely the hotel’s fault, as the area itself has a strong smell of camel manure and urine due to the camel and horse rental operations located right in front of the hotel, which serve visitors to the pyramids. Aside from the view of the pyramids, the area isn’t very appealing. I paid for a “superior” queen room, but the value for money is not worth it.

The proximity to the pirámides.

Stayed in November 2024

Location getting there wise

View of the pirámides and staff great

Stayed in November 2024

The location can’t be beat! The staff was super accommodating. I loved everyone. I will come back.

Stayed in November 2024

The best one here is Amr

Stayed in November 2024

All staff are very kind specially Amr and Farag

Stayed in November 2024

Absolutely amazing personel, Fares, Farag, Amr and Mira. Felted very welcomed. All very friendly with open hearts. All very helpful and kind Gonna miss them all. Location very good. View amazing. Local people so kind also. You can stop and drink tea in every shop around. Highly reccommended.

Stayed in October 2024

The view and the silence

Stayed in October 2024

Location. Friendly staff. Quality&price meets perfectly

Stayed in October 2024

Nothing!

The hotel is amazing! We got what we paid for and it is more than that. We are impressed with the staff especially Mira, she is the most friendly front desk staff I have ever known. You can also use cards for the payment and its very safe. Thank you for taking care of us.

Stayed in October 2024

Cleanliness is what disappointed me. Balcony seat cushions do not have cover and cushions are dirty and with black stains you can't even enjoy staying there nor seat there to enjoy sunset and sunrise. One of the reason why I book this room because of it. The curtains is missing some pannels can't cover the whole glass window. Toilet is not well cleaned yellow stains on the wall and floor. They check us in the room that was not cleaned properly. You can hear noise from the restaurant above us pulling of chairs and tables.

We love the amazing view from our room.

Stayed in October 2024

From the first day we have a problem with the pick up from the airport. They text us 30$ then they change it they said free and then they asked for 15$. Amr is the most tricky person I ever met ! He is a 24 years old boy that said he is the assistant manager . He change his word all the time and put the blame to the others . He charged us 18 € extra and after I mentioned , he give us back only 16€. To apologise he gave us a free restaurant lunch but at the end then they asked us to pay !!!! Unbelievable. We booked the royal suite and the room was a mess ! So dirty ! No clean towels , hair on the floor , door broken , bath doesn’t have hot water , no roll paper , no shampoo, bin without cover ! We asked to fix all that mess and nothing changed ! Always late in everything! Midnight messages from Amr , always was so flirty and in the reality nothing works well . Unprofessional flirty stuff . Everyone is under 25 there and none takes the responsibility. We speak in the boss and he doesn’t care about our “nightmare staying” , he doesn’t change anything . He watched football match ! At the end when we go to do a check out , they overcharge us for the meals that Amr said it’s for free and Mira that she was in reception tries to call the boss and none answers of course ! She put as to pay again ! Be careful don’t trust anyone in this hotel ! All they smile to earn money from you ! Never again back ! We gave a huge amount of money for this treatment . It was a cheat and a fraud from the first till the last minute!

Nice view point

Stayed in September 2024

Location is ideal for visiting the Pyramids but if you arrive in the night it’s a little bit shocking. Property is still under construction and lots of noise

Great view from the terrace

Stayed in August 2024

The stay was lovely, loved the breakfast which was included. The place was clean and very close to the pyramids , and subway. Enjoyed the stay.

Stayed in August 2024

The curtains in the room dont close completely, so light goes in very early and might feel uncomfortable while you are inside the room at night with lights on.

Location and room view is incredible! The staff, especially amr, were so nice on the welcoming and attention. We felt so comfortable. We recommend the suite.

Stayed in July 2024

Friendly staff, good guestroom, clean & unique. we had a good stay in the hotel as the staff service is attentive and responsive

Stayed in July 2024

Excellent location and extremely breakfast good , we had a wonderful time, friendly staff enough facilities, we were very satisfied many thanks for you guys

Stayed in July 2024

The breakfasts were amazing. The location of the hotel is great. The room was very spacious and well equipped with all essentials,

Stayed in July 2024

Very friendly staff, simple room but had everything you needed, clean and tidy and good value for money considering the great location Breakfast was delivered to my room and was absolutely fantastic. They called to ask what I wanted and it was delivered beyond expectations. The rooftop restaurant also has a variety of foods

Stayed in June 2024

Nothing

Breakfast was good and the hotel has amazing view pyramids , enough facilities , comfortable room , cleaning priority we really find our happiness there

Stayed in June 2024

We got scammed by the receptionist. They wanted to get food for us but charged for extra money and didn’t want to show us the receipt. We can give them tip but we don’t want to be fooled or scammed.

Stayed in June 2024

Amr buena gente. Good person

Stayed in June 2024

I have no complaints

I had the Egyptian breakfast and it was very flavorful and fresh. I ate on the balcony over seeing the pyramids and the sphinx! Very nice experience!

Stayed in June 2024

Nothing. I will come back next time I'm in Cairo.

Incredible view of the Giza Plateau from the rooftop. Very nice staff.

Stayed in May 2024

Nothing!

This was the best hotel we tried in 10 days in egypt We stayed for the first two nights and we ended up staying again the last night. The staff is simply amazing! Islam was incredibly helpful he helped us in every way possible and always with a smile. Shad and Mira were super smiley and always ready to help. The rooms were clean and they give you free water whenever you like which is very uncommon in other hotels. The rooftop is stunning! Umbelievable view in front of the pyramids we just loved everything!

Stayed in May 2024