Reviews of Tolip Resort Paradise New- Alamein This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
120 Alexandria - Marsa Matrouh Road Beside Elhamraa Port, 51718 Marsa Matruh, Egypt
#33 of 60 hotels in Marsa Matruh
Guests' ChoiceReview Score
Based on 116 hotel reviews
Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
7.9
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Facilities
8.2
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Staff
8.0
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Value for money
7.7
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Free Wifi
3.8
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: April 5, 2025
Kimo
Egypt2 Reviews1 helpful vote“It should be perfect if they provide a fast check in and took care of the beach.”The beach was in horrible condition, and it took them an hour to check in.
Everything is great
Stayed in April 2025
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Reviewed: November 20, 2024
Amr
Egypt5 Reviews“I recommend this hotel”Disorganized restaurants during open buffets
Very good value for money and very family friendly
Stayed in September 2024
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Reviewed: October 6, 2024
Ghada
Canada2 Reviews“Awesome”The line up for the food was too long
The cleanliness of the hotel, and the location
Stayed in October 2024
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Reviewed: September 22, 2024
Wael
Egypt1 reviewVery GoodFood sometimes not good not hot
The view and the room design was great, pools was clean and comfortable and the sea also was very nice
Stayed in September 2024
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Reviewed: September 20, 2024
George
Kuwait8 Reviews1 helpful voteWonderfulHigh value paid
Sea , food , pools , beach, shows
Stayed in August 2024
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Reviewed: September 20, 2024
Mohamed
Saudi Arabia23 ReviewsWonderfulNice staff especially Mr Khaled Clean area and rooms Tidy place and fine swimming pools Delicious food
Stayed in September 2024
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Reviewed: September 19, 2024
Magdy
United States2 Reviews“Good”N/A
The staff Wes very good and funny and have sense of humor
Stayed in September 2024
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Reviewed: September 19, 2024
Alfons
Egypt1 reviewWonderfulVery helpful staff ,food quality and taste are excellent
Stayed in September 2024
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Reviewed: August 21, 2024
Hebatallah
Egypt6 Reviews1 helpful vote“Exceptional”food can have more variety yet it was excellent
the facilities are wonderful, the pools and the beach and the staff all excellent
Stayed in August 2024
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Reviewed: August 18, 2024
Faisal
Saudi Arabia150 Reviews32 helpful votesGoodEvery day when I want to go out they asked me which room and are leave us ! 9 days and 3 times every day still they need to be like the new hotels due to we are in 2024 not 1990. When the cleaner come to clean the room in first 3 daya he asked us personal questions I was strict with him on these questions and he started cleaning but not professionally and I had to be with him on all the details or he would leave the rooms without cleaning completely. When they clean the room the didn't put tissue and coffee except if I requested them and always they pot only 4 towels and they know we are more than 4 person!! Slow checkout process!! They need to take courses in four seasons to see the difference....
Stayed in August 2024
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Reviewed: July 29, 2024
Mohamed
United Kingdom4 Reviews3 helpful votes“Nice”The hotel is very modern and all the furniture is brand new. The hotel lobby is very elegant. The Front Office team and management are very friendly and professional. The service at the breakfast is very good but the food quality and variety could be better. The cleanliness within the bedroom is ok but could be better, however the House Keeping Supervisor (Noor) was very helpful and professional.
Stayed in July 2024
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Reviewed: July 14, 2024
Atef
Egypt26 Reviews4 helpful votes“The stuff in the reciption is Amazing, they are very kind and very helpful.. specially Mr. Mohammed Hussein and Mr. Khal”The location, the service, the room, the stuff
Stayed in July 2024
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Reviewed: June 13, 2024
Mel
Australia20 Reviews3 helpful votes“Nice but boring”It is in the middle of no where, no any kind of transportation, no alcohol is permitted, no entertainment , no shops.
Customer service and cleanest
Stayed in June 2024
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Reviewed: May 21, 2024
Kamal
Egypt12 Reviews4 helpful votesWonderfulMr Osama was highly supportive Staff was responsive and very friendly Location is very good Well furnished and clean
Stayed in April 2024
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Reviewed: September 30, 2023
Ahmed
United Arab Emirates27 Reviews3 helpful votes“The chalets was good but it has bad smell”Smelly
Good
Stayed in August 2023
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Reviewed: September 28, 2023
A
Egypt8 Reviews3 helpful votes“Very Good”The beach ground is not feeling good, and the road to get there is not even finished. There are no activities also the TV has no movie to watch
The hotel is brand new and very pretty. The facilities and view were excellent Team was friendly, the place was calm and clean Thanks for MR: taha, MR Moahmed Restaurant MR: Mohamed reception
Stayed in September 2023
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Reviewed: September 28, 2023
A
Egypt8 Reviews3 helpful votes“Very Good”The beach is not equipped. no activity
The all teams were so friendly, especially the restaurant team, and the food was delicious, it was a set menu but with a variety of items, and what I needed was applied ... The room was so clean with a nice view and the hotel has multiple pools. special thanks to Mr. Taha and Mr. Moahmed
Stayed in September 2023
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Reviewed: September 25, 2023
Metoo_cairo
Egypt29 Reviews3 helpful votesGoodThere were parties on Friday and Saturday until 5am. Imagine calling reception at 5 am because there is a super loud beach party that had nothing to do with the hotel. External parties for extra charge Ridiculous and loud. We could not sleep on both nights we were there. Such a big shame for the hotel which is otherwise lovely
Stayed in the villa, spacious facilities and view were excellent
Stayed in July 2023
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Reviewed: September 22, 2023
Alwaleed
Saudi Arabia33 Reviews6 helpful votes“Recreation and rest”Nothing
Calm
Stayed in August 2023
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Reviewed: September 15, 2023
Amr
Egypt3 Reviews3 helpful votes“Proper”Sea , almost empty
Staff , new property , Food
Stayed in August 2023
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Reviewed: September 6, 2023
Ibrahim
Egypt1 review“Tolip is the best”Location is little bit far
The staff are really polite and professional Cleaning is the best
Stayed in September 2023
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Reviewed: August 20, 2023
Enaba
Egypt2 Reviews3 helpful votesVery GoodLots of bugs and insects. The sofa bed wasn’t comfortable and had bed bugs. The pools were cleaned late in the day.
The room was well furnished. It had nice facilities. Amazing beach and many pools. Food was delicious.
Stayed in August 2023
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Reviewed: August 20, 2023
Mohamed
Egypt7 ReviewsVery GoodBeach is need to be orgnized
Clean and new hotel staff are very helpful and cooperation
Stayed in August 2023
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Reviewed: August 20, 2023
Omar
Saudi Arabia16 Reviews2 helpful votesVery GoodCLEANLINESS IS NOT GOOD AT ALL, THE WORKERS WHO ARE CLEANING ARE NOT TRAINED TO DO THE JOB, THEY HAVE ALSO NO TOOLS OR CLEANING MATERIALS, THE FLOOR IS STICKY AND DIRTY, THEY ARE USING AN OLD TOWEL FOR THE FLOOR, IT IS BROWN AND STINKY. BREAKFAST TOO POOR.
SWIMMING POOLS ARE AWESOME, THE BEACH IS ALSO AMAZING, THE CHALETE WHERE I STAY IS PERFECT.
Stayed in August 2023
