17 KM South Marsa Alam 47; Abu Ghosun road , red sea, 84721 Marsa Alam City, Egypt
#17 of 36 hotels in Marsa Alam City
Guests' ChoiceBased on 18 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
8.7
Facilities
8.9
Staff
9.1
Value for money
8.9
Free Wifi
10.0
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Showing 1 - 18
Reviewed: February 17, 2025
Valentyna
PolandOur stay at True Beach Resort was wonderful. The people were the nicest and the rooms and restaurants were spacious and clean. Highly recommended 🥰
Stayed in February 2025
Reviewed: January 8, 2025
Giada
ItalyWe encountered some inconsistencies with the information provided by the staff (e.g., we asked about booking a cruise one month before and were told to book after check-in; however, upon arrival, we were told it was not the case, as it is all fully booked).
Great hotel. The rooms are spacious and quiet, and we enjoyed the swim-up pool and the beautiful beach. The staff is friendly. The on-site diving center is amazing, with fun dives and snorkeling trips led by competent personnel. There are plenty of dining options.
Stayed in January 2025
Reviewed: November 25, 2024
Yvette
ItalyThe diving centre never told us that they don’t dive from the resort. To do boat diving you need to travel about an hour either direction. Shore diving can be as close as 20min by taxi. The one site we dived at was disgusting! Rubbish all over the beach and in the water… when I made the booking I had an option to book a sea view or pool view room. The sea view room is in front of the pool. So you look down onto the pool with the sea far away in the background. Then the dj had his speaker facing our part and he played techno music all day so when we were in our room we had to close ourselves inside. I like music but the age group was around 60’s so more appropriate music would have been nice.
The staff were amazing. Always helpful. There were no other resorts to close so it was really nice. Except for the thumping music playing all day. There was a diving centre at the resort and we did go diving. I liked that there was a verity of food and drinks. It was always clean and friendly.
Stayed in November 2024
Reviewed: November 15, 2024
Svetlana
SpainWe booked airport transfer through hotel and was promised a Van type car which we were paid for but it arrived small car instead with limited space for legs and comfort in general. When we pointed that in the hotel they sent us to talk to hotel guide and he was incredibly rude to the extent that he said: “You don’t teach me my job”, never apologized and ping pong us back to the reception. Situation was never sorted by neither sides which is unacceptable for 5 star hotel. We arrived in the room which was smelling like someone smoked there, not sure if it was cleaning staff or guests before who smoked. It is missing little details and staff training which can be things to improve. Fridge was liking water and was fixed after 2 complaints. Telephone in the room wasn’t working and was never fixed even though was flagged. We had early check out and asked to pick up our luggage in the morning, but was forgotten. Little details which is not making stay experience in a true 5 star resort.
The resort is pretty looking and stylish. Sea has a perfect picture color but it is always windy. Pool is not heated. Food is acceptable for 5 star in the main restaurant. Seafood restaurant food and management (Mahmoud) are stellar which is a la carte. Staff is friendly but not always effective.
Stayed in November 2024
Reviewed: November 8, 2024
Osama
EgyptNo gaming center. animation team need to be more interactive with the guests and the night show program need more variety
clean with good variety of food and excellent Internet. friendly staff and were very helpful
Stayed in November 2024
Reviewed: October 30, 2024
Mastro75
ItalyReception was really good, specially Abdullah and also the waiter that tougt me egitpian sentences, Mohamed
Stayed in October 2024
Reviewed: October 22, 2024
Jassin
NetherlandsThe massage was not very good, and quite expensive.
Very good service, very nice people, very good resort. Hassan at the pool bar was great. Abdalla at the reception gave us a complementary late checkout!
Stayed in October 2024
Reviewed: August 25, 2024
Jonathan
United StatesNothing to add
We extended our trip by 3 nights so of course we were enjoying it! The resort and their staff are great, we would recommend it. Shoutout to Omar the comedian, he's the man!
Stayed in August 2024
Reviewed: August 25, 2024
Jonathan
United StatesVery rocky along the shore to the lagoon so need to take care when entering/exiting. There are on-site themed restaurants that you pay for, but it feels like it's just the same food from the buffet presented in a different way. Volleyball court needs more sand, you can feel the concrete and rocks below which isn't great for playing.
Very nice resort about 1hr south of Marsa Alam airport. Buffet restaurant was pretty solid, there were a couple nights where I was tired of the food, but overall, it was good. Two separate large pools, one more lively with kids, the other relaxed and adults only. Rooms super spacious and comfortable. The lagoon out front is gorgeous and ideal for snorkeling and kitesurfing (when there is wind). There is a good kite club and dive shop at the resort next door where you can coordinate everything.
Stayed in August 2024
Reviewed: August 13, 2024
Sili
United KingdomThe hotel’s WIFI is sometime not very stable, particularly in the evening (probably due to high usage). The hotel’s gym facility is a bit small and the equipment is a little bit old.
Very modern rooms and facilities. The staff are highlighted friendly and helpful.
Stayed in August 2024
Reviewed: July 6, 2024
Pedersen
DenmarkExtraordinary good service from all staff - reception very professional and helpful
Stayed in July 2024
Reviewed: February 5, 2024
Ibrahim
EgyptThe best warm welcome , stuff very helpful and friendly and respectful from the security to the general manger , quite & clean & food is very delicious, everything was perfect you make me proud to be on this place in my country Egypt ❤️🫶🏼 sure I will return back again
Stayed in February 2024
Reviewed: February 18, 2025
Daniel
RomaniaThere are no comments available for this review
Stayed in February 2025
Reviewed: January 5, 2025
Jordi
SpainThere are no comments available for this review
Stayed in October 2024
Reviewed: November 20, 2024
Afzahl
United KingdomThere are no comments available for this review
Stayed in November 2024
Reviewed: November 11, 2024
Mariin
NetherlandsThere are no comments available for this review
Stayed in November 2024
Reviewed: October 31, 2024
Tanio
GreeceThere are no comments available for this review
Stayed in October 2024
Showing 1 - 18
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