The room was really disappointing. It is extremely outdated, especially the bathroom. Furthermore, the curtains were broken and were hanging 10% on the rails. The room was also dusty and did not look fresh (think of stains on the carpet, dirty curtains, etc.). The breakfast was reasonable, there was not much choice and many products were not chilled. For example, sandwiches or croissants were dry. The omelettes were tasty. No variety in breakfast. For example, the toppings had a very minimal choice of 2/3 things. We prefer to have breakfast outside.

The location was good. But we would have preferred a different hotel if we had known this. We relied on the photos on booking.com

Stayed in August 2023

Corner room and curtains that covered half the window and one that you couldn’t pull back properly as too much curtain. We booked but couldn’t pay as they will only take the exchange rate on the day so instead of paying 118.00 Australian we paid a 160 Aus for no more than a 3 star hotel. We had to pay in Egyptian dollar although it says we are not suppose to but that all their machine takes. Hot water system very small so had a like warm shower when 2 are trying to shower and we were quick. The place is in need of maintenance tv didn’t work rang counter but no one came. The place has plenty of customers so I think they could well do with spending some money on it. Breakfast was average and needs improvement. Staff were entering our room although we hadn’t checked out as yet.

The view is lovely of the pyramids. Counter staff were helpful.

Stayed in September 2023

Booking.com Has rated this hotel a four-star. But Actually, the hotel is a 2 or 3-star. The Hotel is not as per our expectations the quality of a hotel should not be influenced by its proximity to a famous location. Nevertheless, the staff was super polite and helpful. I want booking.com to refund me for my stay at the turquoise hotel. Because my stay was horrible due to a misleading rating of the hotel by booking.com. I have attached some photos of the hotel and how I was being given a super noisy room, Smelly bathroom, old premises, etc.

The break fast was very very poor. Like cookies biscuits, croissant and only little snacks.

Stayed in September 2023

Room and bed were a little dated though not uncomfortable. No refund was provided for one night that we had to shorten our stay. With some of the one way traffic restrictions, a longer route needed to reach hotel.

Great location within a couple of minutes’ walk of the entrance to the Pyramids. View from room and rooftop was lovely. Breakfast was basic but tasty - lots of carbs and both buffet/menu options.

Stayed in September 2023

The upper management needs to pay more attention to the facilities. We had 5 rooms, and all the bathrooms smell like the septic hasn't been cleaned in a long time. The bad smell is very strong, and it comes into the room. The use of an air refresher is not enough. You need to keep the bathroom door closed. The door locks need to be upgraded; it is very hard to open the doors with the keys, and sometimes you need to ask the staff to open the room door for you. They need to put some type of light on the stairs behind the elevators; it is very dark during the night. Please consider getting a generator; the hotel lost power one of the nights. The day we checked out one staff member started asking for a remote control, he made it seem like we took it and made a scene at 6am in front of the hotel. When we asked what was the room number, he mentioned the number of a room that we didnt use. The way he handled the situation was insane and I still cant understand his over reaction to a simple issue that could have been addressed differently. The management really needs to provide more training to their staff and work on improving the facilities. The hostel has an excellent location, it could definitely do better.

The restaurant staff is very friendly and attentive. Saida and Asmath were very helpful and went above and beyond to make the stay better. We really enjoyed our time in the restaurant. The location is great, right in front of the Pyramids. The food at the restaurant is really good; however, the breakfast options need some improvement.

Stayed in September 2023

Noisy road.

Stayed in September 2023

Only few staff speak English it is hard to make to understand

Location is only good for pyramids no eating places nearby

Stayed in September 2023

We booked a room with garden view. They covered up the window for good reason - it was filthy, cracked and the view was non-existent. Breakfast was another let down. Was shown a menu - we would point at something but when it would arrive we wouldn't get what we ordered. An omelette, no toast, no bacon, no tomato, no beans all of which was in the photo.

The room was clean but basic but not we were expecting from looking at the website.

Stayed in September 2023

I like food it was nice and the view of pyramids

Stayed in August 2023

No minibar. No hot tub like the description. Sheets were not changed every day. Shower uncomfortable. Windows were dirty. Breakfast really bad.

The location. Staff Is friendly.

Stayed in August 2023

Facilities& service

Location

Stayed in August 2023

There was not a lot on offer for breakfast, quite basic. We also had a power cut, which is apparently not unusual in Egypt, however, they had no backup power - so no air conditioning! The one picture shows a swimming pool, however, the swimming pool is at a hotel over the road.

You could not get a better view of the Pyramids than from this hotel. The food in there cafe was good quality and well priced.

Stayed in July 2023

They are obviously new to the hotel business, and while the stay was passable, there are always areas that can be improved. Thier airport taxi service is not very good, the driver turned up over an hour late, the obviously have a deal with that company but it would need addressing. They are catering more to foreign tourists, so staff with an improved level of English might be an idea. Finally, and we found it quite amusing, was that they had a nightly power cut for an hour. It´s a common problem in Cairo I´m told, so not really their fault. Was surprised that the Marriott opposite never experienced these issues though.

The location was great, right opposite the pyramids, if thats what you are going to Egypt for. The breakfast was very good ,as was dinner on the rooftop restaurant. Just don´t expect silver service dining.

Stayed in July 2023

Great but... The rooms were okay but the bathrooms definitely needs updating, it was too small with little to no space.

The view was phenomenal! At breakfast, Usuf was very helpful and kind, overall staff were pleasant and friendly.

Stayed in July 2023

Staff are terrible at their jobs and can’t understand English properly. Food was so bad, we couldn’t have one meal there and even got so sick from it.

Definitely not like pictures, i even paid extra to have a better room and view but very average.

Stayed in July 2023

Delayed check in and WiFi not working during our stay.

Location was superb and nice polite staff

Stayed in July 2023

The hotel was terrible, every night the lights was off, The tv never work The wifi just works in the last day The breakfast was horrible

Just the view.

Stayed in July 2023

There is a flashing light outside the hotel, so it is difficult to sleep, the electricity goes off often, so we were woken up in the middle of the night due to the heat as the AC had switched off, the breakfast they serve is very inadequate, if you want a decent breakfast go somewhere else. As well as this, if you decide to eat at the hotel allow ample time, they take 30 minutes to cook an egg. The wifi is very weak, wasn’t working most of the time.

Good location, right near the pyramids

Stayed in July 2023

Power was out when we got there, Bathroom was not good. We did not even want to use the shower

Could see the pyramids

Stayed in July 2023

Was not as clean as it could be and a few issues with the A/C and Wi-Fi.

Location and accessibility are the major perks.

Stayed in July 2023

I called to book the property, the receptionists were very unhelpful I ended up losing my booking and having to book another overpriced room because my arrival time was due. I totally do not recommend if you are expecting a professional standard

Great location.

Stayed in June 2023

The Breakfast and food, the Breakfast was very poor… and the menu food is very expensive according with the Prices in Egypt.

The views of the pyramids.

Stayed in July 2023

Location is far from anything even taxis can be hardly found there. Reservation extension requires us to go to another room which is an exhausting process as i need to move all my luggage there.

Wifi Hosbitality

Stayed in June 2023

The restaurant is far away from the hotel also they canceled my booking after i finished my stay I don’t know why some of the staff not really friendly but some of them they are amazing

The location very close to the Giza Pyramids

Stayed in June 2023

Lack of facilities..no complimentary water bottles, no bathroom slippers and also housekeeping was average..did not replaced everything as it should be done as per normal practice. Breakfast was also average.

Very good location right across the pyramids

Stayed in June 2023