Viera y Clavijo, 49, 38004 Santa Cruz de Tenerife, Spain
#9 of 29 hotels in Santa Cruz de Tenerife
Guests' ChoiceBased on 494 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.7
Staff
9.1
Value for money
8.2
Free Wifi
8.4
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End of dialog contentReviewed: April 2, 2025
Tamar
IsraelBreakfast not included.
Large room, comfortable
Stayed in March 2025
Reviewed: March 23, 2025
Sigríður
IcelandI love this Hotel !
Stayed in March 2025
Reviewed: March 16, 2025
Anthony
NetherlandsGot an invitation from the hotel to upgrade to a room with balcony, but after accepting this there was no such room available.
Wonderful breakfast, serviced by a most attentive lady.
Stayed in February 2025
Reviewed: March 8, 2025
Steven
SpainBreakfast a little disappointing, food not particularly hot, had to wait for table as restaurant not big enough for all guests and not sure if hotel was full
Location of hotel was great, staff very helpful.,great size room.
Stayed in February 2025
Reviewed: March 4, 2025
Webster
United KingdomNear a school and a busy main road. Not very relaxing when around pool as constant road noise.
Suite really nice size and very clean. Great staff. Pool area only had around 20 loungers. Exterior of hotel needs some updating. Food ok. Soundproof windows keep the room quiet.
Stayed in March 2025
Reviewed: March 2, 2025
Denise
GermanyFacilities are a little old
Clean and great service
Stayed in February 2025
Reviewed: February 18, 2025
Barbara
United KingdomBreakfast room is dull because of it being almost in the basement.
Breakfast selection was very good, although the room is a little dreary. Great location. Nice outdoor pool area.
Stayed in February 2025
Reviewed: February 18, 2025
Helen
United KingdomLocation was great. Helpful with where to park. Very friendly staff. I had a free upgrade to a junior suite on arrival which was very much appreciated. Food was tasty.
Stayed in February 2025
Reviewed: February 16, 2025
Philippa
United KingdomStandard of evening meals disappointing. Pool not heated Lack of room supplies, no water after the first day & scant tea/coffee/milk Reception staff had little knowledge about things that tourists need, such as directions and how buses worked.
Well maintained and clean. In good area of the city. Breakfast good.
Stayed in February 2025
Reviewed: February 14, 2025
Steven
SpainBreakfast was a bit of a shambles we could not all fit Into the dining room and had to wait quite a while, then there was no hot food available, very dissapointing.
Big clean rooms
Stayed in February 2025
Reviewed: February 6, 2025
Lucy
United KingdomUnfortunately the television didn't work properly and this was unable to be fixed during our stay. The bathroom included a free standing shower and bath which were both fine, but the lack of ventilation left a smell of mould which was a shame.
Room was a great size, comfortable bed, balcony was much appreciated. Staff were very friendly and helpful. Location was perfect and overall very good value for money.
Stayed in January 2025
Reviewed: February 4, 2025
James
United KingdomThe bar could not provide milk for tea or coffee. The coffee creamer available is not suitable for english Tea and I would not use it for coffee.
The room looked smart. Adequate storage. Very comfortable bed. Bathroom smart and effecient. Lovely balcony and view of pool and gardens. Very restful. Breakfast was OK. The staff were friendly and helpful.
Stayed in February 2025
Reviewed: January 21, 2025
Jean
United KingdomRoom excellent breakfast good
Stayed in January 2025
Reviewed: January 21, 2025
Alan
United KingdomNot much food available in the afternoon, but in fairness it was a Sunday.
The comfortable bed, the shower with good power and plenty of hot water, the great breakfast with plenty of choice, the convenience of parking. The swimming pool looked very nice although I didn't use it. The hotel is in a smart area with lovely historic houses and there is a beautiful park nearby.
Stayed in January 2025
Reviewed: January 20, 2025
Elizabeth
United Statesnothing... we enjoyed it all!
We enjoyed everything about our stay! The room was beautiful, the pool was delightful, and the location was on point for what we were looking for.
Stayed in January 2025
Reviewed: January 16, 2025
Richard
United KingdomSwimming pool, garden, lady at breakfast and surrounding area.
Stayed in January 2025
Reviewed: January 12, 2025
Edgars
LatviaNo parking place.
Big room and bathroom. Good view. Cozy hotel garden.
Stayed in January 2025
Reviewed: January 7, 2025
Julie
United KingdomNothing
Spacious room with lovely balcony with great view.
Stayed in November 2024
Reviewed: December 21, 2024
Sandra
SpainNothing
Although it is on the outskirts of Santa Cruz it was a perfect location for our purposes. There was private parking, which you must arrange in advance as spaces are limited. However, for 15,75€ a day it was perfect as parking in the city is a nightmare.
Stayed in December 2024
Reviewed: December 19, 2024
Patricia
United KingdomPossibly able to order some things fresh at breakfast
Location was good Breakfast was ok
Stayed in November 2024
Reviewed: December 13, 2024
Leif
FinlandNA
The hotel location was near center but quiet. The breakfast was beterter than I expected
Stayed in December 2024
Reviewed: December 12, 2024
Slavisa
CroatiaRooms
Food is great
Stayed in December 2024
Reviewed: December 11, 2024
Judith
IrelandThe bar is very small. It wouldnt entice you to socialize in the hotel. Adding €1 per drink to have it poolside isn't a very nice touch
The staff were so friendly. Everybody had a smile for you. Our room was fantastic, we were upgraded to a suite which had views of the pool. The pool area was spotless. The location was quite good too, just a short walk into the center. It was our first time visiting Santa Cruz and we absolutely loved it
Stayed in December 2024
Reviewed: December 11, 2024
Donna
United KingdomWe had a lovely warm welcome, and they had already upgraded us to a junior suite. We were there to go to the concert. Brilliant stay.
Stayed in December 2024
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