The rooms are a bit worn.

The food is delicious with a big variety and the kids programs awesome. The seaview is great and with an afternoon sun.

Stayed in February 2025

All was ok.

Apart from evening dining, the hotel didn’t feel too crowded and the resources and staff were not overloaded/overwhelmed

Stayed in February 2025

Rooms cleaning was very poor and staff overall

Great location near La Arena beach and several nice restaurants. Good choice of food for breakfast and dinner.

Stayed in January 2025

Ceiling fan in bedroom and only air-conditioning in living room, bathroom was not convenient.

Great location, big territory, great entertainment for kids, variety of tasty food from different countries.

Stayed in December 2024

Poor reception staff when booking in simply didn't know what she was doing. Had booked online at the company's request and told me to pick up the key to room ages booking in as girl on reception just didn't seem to able to use their . Bar staff was very poor and just rude, dragging chairs around making noise lounge area not pleasant

Nice place for family clean food good evening kids entertainment

Stayed in December 2024

Check in was a disaster. Plus anytime you attended Reception there was always a Queue and everything took an age to complete. It took at least 45 Mins to check in and when you have just arrived from a Plane journey that is something that you do not need.

Room was good

Stayed in December 2024

I would have appreciated to have proper towels every day, wifi didn't work for two days

Nice and helpful staff, diversity of food, shows every day, possibility to book extra activities, very confortable bed

Stayed in November 2024

Friendly staff, good food and spotless rooms.

Stayed in November 2024

the rooms could have been cleaner, the door was not installed properly with gaps so you could hear everything from the outside, the fan in the room was not working, the food was mostly lukewarm and undersalted, the shower had terrible water pressure, the main pool was ice cold

the heated pool, the room was spacious, there was a big variety of food and the dinners were themed, there were always snacks available, the mocktails were delicious, the entertainment was lots of fun, overall the stay was very nice and relaxing with some shortcomings

Stayed in November 2024

Very slow check in procedure

Good sized clean apartments with great extra touches

Stayed in October 2024

Location a little out of the way. We always had parking close by which was good. My two young girls loved it.. You have to be up early to get a sun bed as guests book them with towels as early as 5am. Crazy.

Food facilities all good. Staff who took care of the shows and events were exceptional. They worked ever so hard. Great with entertaining, music. Night time shows were high quality every single night of our stay. Kids disco was great..staff were top notch. Decent size pools ..3 in total.

Stayed in August 2024

Really great food included

Stayed in May 2024

It’s very dirty in the room. There’s a kitchen but no even pot. If you want to open wine you need to go to the restaurant and ask them to open it.

It’s a very nice quite location.

Stayed in April 2024

I would recommend to focus more on quality over quantity at breakfast and dinner. There were a lot of options, but some of them were quite bad (although there were good and mediocre options as well). We also wanted cups to be brought to our room, but after multiple times of asking, never received them (we were not allowed to take them from cafeteria). Perhaps there should be an area for people who want to enjoy a more quiet stay - there was a lot of music and other loud noises.

Great, beautiful location, spacious rooms, a wide variety of foods served at breakfast and dinner. A lot of space for sunbathing, swimming, etc.

Stayed in March 2024

“Kitchen” was a refridgerator and a microwave.

Staff was super friendly, especially towards children. A lady in the lobby was super helpful and gave us great advice on where to go and what to see.

Stayed in March 2024

Evening Meal could have been better but it was too hilly for me anyway so i would not return

Breakfast and lunch were excellent, evening meal could have been better. As a single traveler it was very expensive to stay here on my own in a double room as no single rooms available but the difference was only €30 anyway

Stayed in March 2024

Some small observations: Room was like an apartment and at the same time not like apartment. There was something like kitchen corner, but you were not able/allowed to use it as kitchen. Somehow confusing situation. Pool opening hours - I prefer to swim early morning or late at the evening.

OK place. Parking easily possible. WiFi worked well when I needed ( early morning). Three pools, one with heating. Noisy entertainment in little-bit separated place - not disturbing. Breakfast -OK. Staff - friendly.

Stayed in February 2024

The room was quite basic

Location

Stayed in February 2024

Nice place to relax. City not so busy, howeever with the car it's not a issue.

Stayed in February 2024

Food was great, one pool was heated, great animation show for kids (mini disco)!

Stayed in February 2024

All the staff, from Fernando and the ladies on reception, to Carlos in the snack bar, to Jeanette in management, to Ibrahim at the drinks van...we have never felt so welcome or so comfortable at a venue before, and we really appreciated it. The ladies in the wellness centre also deserve a mention as we had a lovely sauna and massage experience with them too!

Stayed in February 2024

Facilities for kids:playground, pool, minidisco

Stayed in January 2024

No tools to cook, no tools, no plates. I needed to buy a pan to cook and had to ask for plates and cutlery.

Food was good, pool area is nice, football field also good. Location is ok, short walk to great beach. Staff was friendly, rooms clean. Good Hotel. Lots of parking space. easy to find

Stayed in December 2023

Check-in. Even if you fill in all the lengthy online checkin forms, you'll still have to spend some 10-15 minutes at the front desk and sign a few papers before they let you in. Maybe I wouldn't feel so annoyed about it, if I hadn't fallen asleep kid on my arms on arrival. Some other details could be improved. Like introducing toilet paper holder, or upgrading room with a decent hair drier.

Nice pools, good breakfast, decent hotel apartment, good pressure in shower. If you're not a picky person, when it comes to details, place is very ok.

Stayed in January 2024