Hamburgo, 8 - Esquina Hannover,4, 35100 Playa del Ingles, Spain
#417 of 619 hotels in Playa del Ingles
Guests' ChoiceBased on 148 hotel reviews
7.6Cleanliness
7.6
Comfort
7.4
Location
8.7
Facilities
7.3
Staff
8.7
Value for money
7.8
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 10, 2025
Dooner
IrelandNo Aircon, although it wasn't required as it wasn't very hot during our stay.
Location was very good....close to the beach and 15min walk to most things....
Stayed in March 2025
Reviewed: March 10, 2025
Olya
United KingdomOur room was very cold and smells of damp and also located just above of the Italian restaurant within the hotel...so almost every night was very noisy till late night with loud singing, banging etc. Therefore was almost impossible to sleep.
Very friendly personal and good, tasty breakfast and dinner, - very satisfied 😌
Stayed in March 2025
Reviewed: February 1, 2025
Gabriela
Polandlocation, breakfast and dinner a bit boring, the same every day, the hotel needs renovation
Stayed in February 2025
Reviewed: January 30, 2025
Andrei
Czech RepublicDinner/breakfast are very simple, had problems with communication at bar. Hard to park near the hotel
Not expensive, close to ocean
Stayed in January 2025
Reviewed: January 3, 2025
Kevin
United KingdomThe food was always cold - except NYE meal which was excellent
It was clean and staff friendly
Stayed in January 2025
Reviewed: November 9, 2024
J
Irelandfood was good but repetitive
Location. Staff.
Stayed in November 2024
Reviewed: November 6, 2024
Roger
United KingdomHotel a bit aged & food could have been better.
Closeness to the sea
Stayed in November 2024
Reviewed: November 1, 2024
Márk
ItalyThe WiFi did not work and there was not always hot water in the shower.
The staff was lovely and helpful, and our room was clean. The location is not bad, beaches are close and there are some shops nearby as well. Overall we enjoyed staying here.
Stayed in October 2024
Reviewed: September 7, 2024
Raul
United KingdomThe bed mattress was not great. I would recommend getting more firmer bed mattress
The location was alright, close to the beach, however some restaurants we're within walking distance. The shop and restaurant right at the hotel were useful in the cases where lazy kicks in.
Stayed in September 2024
Reviewed: August 18, 2024
Ana
AustriaThey want it to charge for safe deposit box 15€ if you want it to use it - in the conditions that on booking this facility it’s not listed as to be extra. After 3 rounds speaking with 3 different people on the reception - I successfully got the service- without paying extra. So: as soon as long it’s not listed as an extra service I will not pay even 1€!
Friendly staff
Stayed in August 2024
Reviewed: May 11, 2024
Sokolovska
GermanyThe pool wasn’t heated, although it was written that it is.
It was value for the price, nice staff, breakfast was good. The rooms were appropriate and cozy.
Stayed in May 2024
Reviewed: April 9, 2024
Jarek
United KingdomLocation
Breakfast
Stayed in April 2024
Reviewed: February 19, 2024
Petar
IrelandAll was as expected.
Initially we were given a room on the first floor which was ancient looking. However, afterwards we got another room which was very comfortable.
Stayed in February 2024
Reviewed: December 3, 2023
Jason
SpainFood was outstanding, staff could not do enough for you, prices were very Reasonable Anything we asked for we got bar the double bed, Only criticism it's was a long walk to anything but think we are Spoilt as we live in tenerife
Food
Stayed in November 2023
Reviewed: November 20, 2023
Jan
BelgiumIt is close to the beach, but bit of a walk to restaurants and bars. You can walk along the seaside promenade though, so it is actually enjoyable.
Staff was very accomodating, smiling and helpful Charming hotel, looks bit dated but very nice refurbished rooms, nice breakfastbuffet, swimming pool, bar, supermarket downstairs. We've really enjoyed our stay here!
Stayed in November 2023
Reviewed: November 14, 2023
Robin
United KingdomI have stayed here 3 times before. However, this was not picked up. I wanted a room on floor 3 or above, but was given level 2. Previously I was given a better room with a better view of the sea. However, when I requested a higher level, they switched me to level 3. So good on them. Although the cleaners come in every day (which I did not need), they only have time to do a quick clean. I would suggest that they do a "good clean" less often. It would take longer, but "in-ground" stains would be removed and this would improve the overall cleanliness dramatically. Also, my room was directly above the area used for music on a Friday and Saturday. The music was not to my taste, but at least the guy on Friday could sing. Unfortunately, the lady on Saturday had no control of her voice and it was terrible. She even ended up singing with no audience at all. They need to review their entertainment programme.
Location is excellent. Just off the beach front with a sea view.
Stayed in November 2023
Reviewed: October 24, 2023
Katarzyna
IrelandNot very clean, needs dusting and floor cleaning, cleaning every day but instead of making a bed I would prefer they will mop the floor. No kettle, only coffee maker. No information on the venues at the hotel, which will be handy.
Close to the beach, good location, of course depends what people looking for, but for us was perfect. Quiet location. Bar/restaurants staff are great! The shop and Italian restaurant at the grounds of the hotel so this was very handy. Parking is available on the street but sometimes it takes a time to find a space.
Stayed in October 2023
Reviewed: September 24, 2023
Josic
SpainMusic from the restaurant is to loud
Stayed in September 2023
Reviewed: September 5, 2023
Dino
PortugalCould do with air conditioning unit instead of ceiling fan. More variety at dinner.
Very comfortable beds, room cleaned regularly. Right by the beach. Decent breakfast.
Stayed in August 2023
Reviewed: August 23, 2023
Mutiat
IrelandThe Internet was very bad
Good breakfast fast
Stayed in August 2023
Reviewed: July 27, 2023
Iuliana
RomaniaA bit old fashion
The location is perfect, next to the sea.
Stayed in July 2023
Reviewed: July 9, 2023
Christopher
GreeceA bit away from the center
Very close to the beach, big room
Stayed in May 2023
Reviewed: May 13, 2023
John-daniel
United KingdomNice hotel. Excellent breakfast. Friendly staff
Stayed in May 2023
Reviewed: April 17, 2023
Deyana
United KingdomThere seemed to be an issue with flies in the restorant going on food, which was not a pleasant sight, but with 3 small children who go.to bed early, we did not feel like going out to eat. Not much fun around for small children, i.e. playground or entertainment, unless you go to Maspalpomas, there was plenty to see and do, including a large, beautiful sandy beach.
Clean and spacious apartment. We are a family of 5 with 3 small children and we.particularly liked the location ot the hotel being so.close to the beach. Staff were.friendly, especially Ana at the restourant was very kind to.the children. Breakfast was fine, same.repetitive dishes, but again with 3 small children,we personally found it.convenient.
Stayed in April 2023
Barcelona, Spain
Skara, Sweden
Charleville-Mézières, France
Nottingham, UK
Cape Town, South Africa
Playa del Carmen, Mexico
Crediton, UK
Łomża, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content