Gym facility was very aged and didn't have lots of equipment in there. Maybe a tourist hotspot where you would recommend the best places to visit in Menorca? We had to do that all ourselves, it just would have been better to know the best spots around Menorca.

Rooms very lovely, beds by far some of the comfiest. Breakfast, very basic for a quality hotel. I would say you would need to add more variety, it was very basic.

Stayed in October 2024

Beds too soft and need renewing. Bedding, esp bottom sheet not fitted or tucked in, so constantly loose and very uncomfortable.

Super location

Stayed in October 2024

the hot tubs didn't all work bed was uncomfortable food was cold

the roof area.

Stayed in October 2024

The pool area was too small with no views. However the rooftop made up for this. Quite a corporate look to the public area inside which lacked character.

The view from the room, the rooftop area and hot tubs. The location.

Stayed in October 2024

Dinner could be better

Didn’t have to fight for sun beds, clean, breakfast and lunch was good

Stayed in October 2024

Poor gluten free choices

Spacious, clean room with very comfortable bed and lovely balcony views. Excellent breakfast choice Rooftop bar with excellent panoramic views Location to Mahon and restaurants at Cala Fonts Very friendly and professional staff, particularly Sara who attended to our needs on a daily basis and made our stay a very enjoyable one - thank you 😁

Stayed in September 2024

We arrived at 22.45 and not only was the restaurant closed, but there was no room service! We had to go out in the rain to find a bar!

Location friendly staff and breakfast

Stayed in September 2024

Note that in the evenings when there is live music entertainment on the ground floor, you can hear the music from the room. You get entertainment whether you want it or not. Luckily the music stops 23:30.

Breakfast was excellent, in the restaurant watching the Mediterranean and sun rise. Fresh squeezed juice, fresh fruit, cereal, hot dishes, eggs and omelette cooking station. Vegan, lactose and gluten free options. Hotel suitable for guests on wheelchair. There are ramps and elevators. Location is pleasant and quiet, in a fishing village called Es Castell, just 3 km away from Mahon. Many restaurants nearby and the hotel has two restaurants. Dinner buffet was good. Rooms with sea view get sunshine in the morning.

Stayed in September 2024

Nothing really.

Close to plenty of bars and restaurants.

Stayed in September 2024

Meal choices were disappointing as little variety on " main" courses. Grill person seemed to be under pressure

Lounge area with really good views.

Stayed in July 2024

No on site restaurant apart from typical buffet..needs more bars

Nice location,, mostly friendly staff..

Stayed in September 2024

The toilet/shower set up was unusual & there was a damp smell from the shower.

Location, outdoor facilities & breakfast were exceptional

Stayed in August 2024

The tv in our room didn’t work and whilst we reported it immediately, it wasn’t resolved whilst we were there and when I asked reception I was told the engineer had been informed. We were only staying for 2 nights so it didn’t impact our enjoyment, but it would have been nice to use occasionally. We also wish the bathtub had been an option to use, but the shower was very nice

We were unexpectedly upgraded to the junior sea view suite and treated as VIPs for our stay, which was a huge surprise and very gratefully appreciated. The whole hotel had the “wow factor” and we enjoyed the breakfast buffet, outdoor pool and our room very much, along with great customer service from the receptionist who checked us in

Stayed in August 2024

Had my nails done for €50 and they looked like I’d done them myself! I was shocked at the state of them for €50!

Excellent location Spotless Comfortable Great breakfast

Stayed in August 2024

Rooms were small with not much space for our clothes

Location great close to Cala Fonts & enjoyed watching the boats sailing by

Stayed in June 2024

The pool was a bit small

Breakfast was lovely. Catered for every possible taste.

Stayed in July 2024

The fact the hotel has gone all inclusive

Excellent breakfast and location prrfect

Stayed in July 2024

Nothing really.

Staff very friendly and helpful. Good location in the village and for the Island in general. The afternoon room service replenishment of coffee, water and tea very much welcomed.

Stayed in July 2024

As a seed, although we were given an upgrade, the room was a bit small and some of the details where worn out. Minor things I must say.

Nice location right on the waterfront at the entry of the Mahon bay. The staff is professional and friendly both at the reception, breakfast, lounge. High standard. Our room was a bit small, and some of the detailing we not perfect. We were given an upgrade with Seaview and VIP package which included as well free minibar, and late check out plus discount for other services. The cleanliness was overall very good, the bed was extremely comfortable with blinds that were completely blackout and good noise insulation. So overall, the room was comfortable. The breakfast was very, very good with plenty of options and is a kind of standard for this hotel chain. Worth mentioning the roof terrace with Jacuzzi. It has a fantastic view on on the sea and on the town Es Castell amazing. Overall, and very good experience.

Stayed in July 2024

The fact we had no balcony in such a deluxe room. The towels were badly frayed. Lack of storage space. The pool was disappointingly small, crowded and lacked sun.

The location

Stayed in June 2024

Swimming pool downstairs could no go in as access was no good steep metal stairs vertically not good for older people

The location was excellent near waterfront rooftop bar view were breathtaking.

Stayed in June 2024

The evening buffet did not have a lot of choice and lack of hot fish dishes.

Great location and easy to get to from airport. Very comfortable bed, lovely roof terrace with jacuzzis and cocktail bar, friendly and helpful staff. Excellent breakfast buffet. Later checkout than usual.

Stayed in June 2024

The ensuite bathroom did not match the standard of the room. The bath/shower needs refurbishment.

Excellent location. Views from room. The Junior suite is a lovely spacious room with views on two sides. The huge bed was the most comfortable ever.

Stayed in May 2024

Very generic rooms. Light was broken when I arrived and was only fixed on the last day of my trip (I reported it 5 minutes after I checked in). AC was old and only seemed to do extremes - too warm or too cool.

Friendly and helpful staff! Amazing location and nice communal facilities (bar / pool etc.)

Stayed in May 2024