Excellent buffet with wide range of food options. 50m pool is amazing.

Stayed in September 2024

Hard to find a sunbed unless you queue at the entrance to the pool half an hour before it opens! The no reserving sunbed rule isn't really enforced. Quite a few sunbeds were also broken. Air con in the room didn't seem to cool the room very much and the control didn't seem responsive and the temperature control just kept turning. Shower head was low so my boyfriend had to hold it every time he showered. Tv only showed German subtitles and none of the English channels worked.

Room was lovely and clean, Italian restaurant was amazing, great value. There was always cleaning staff around. Breakfast buffet had a good variety and food seemed to be brought out right until the end of breakfast service. Reception were always happy to order taxis, which arrived promptly.

Stayed in September 2024

The Olympic pool is magnificent!

Stayed in August 2024

The queues and mass rush for sun beds (although quite entertaining) The bad smells around the resort and in our room

The sports facilities Breakfast Room location The daily program and offers Iron guest experience. Very well organised and great team Jose on the Olympic pool The service from the bike rental shop on site

Stayed in August 2024

After 10:30 there is no entertainment in the hotel or locally around the area.

Absolutely lovely hotel and staff, was an absolute pleasure

Stayed in August 2024

Says on booking and when checking in, no sun-bed reserving, but this happened daily. With staff letting it happen. Booked a session at the adult only area, but when I turned up no beds. The food options however tasty were the same every meal.

The gym facilities and gym classes were very good. In house competitions are well run and staff supported. The staff at champs bar, are friendly and welcoming, remembering people's orders on sight

Stayed in August 2024

Only complaint was my coffee capsules were never replenished even when I left drawer open to show I had used them but I had brought my own coffee so wasn't a problem I'm sure if I had asked this would have been easily rectified as nothing was ever a problem with any of the staff - excellent service

Room clean bed very comfortable Reception was very welcoming and calming atmosphere For big hotel never felt crowded and lovely relaxing atmosphere

Stayed in August 2024

The pool water was very cold - even in the 27 degree heat in July.

The main hotel part was great. We got a VIP upgrade so got a room upgrade, welcome gift, free meal at Dolce Vita and late checkout. Was excellent value for money. The staff were very friendly and helpful too.

Stayed in July 2024

A little bit Benidorm in that all the sunbeds where taken even before breakfast . Also for an Active resort I think the gym should open earlier .

Room was very comfortable and spotless . Lots of Activities if you wanted to. I was breakfast only and there was a great selection of items when I did pay for items it was very reasonably priced .

Stayed in July 2024

Breakfast was great, so many options

Stayed in July 2024

It is a bit too far out of the town to walk in regularly, without having to rely on car/taxi/bus. It’s a good 45 minute walk to the main front if you want to pop in for a change of scene. To say it is beachfront is missleading. It isn’t a sandy beach you can sit on or play on, it is all rock in small slightly sheltered cove that you have to clamber over to reach the water. Decent for a trained swimmer to do some fresh water laps.

Accommodation, facilities, food and beverages, staff

Stayed in July 2024

The food was lovely and whole resort was very nice

Stayed in July 2024

Our room was noisy as there were renovations taken place, but we were offered a change when complained. The iron guest was not taking place and our kids were really disappointed, no alternative option was provided.

The food was excellent, nice and varied. The personal was nice and helpful.

Stayed in May 2024

My shower room really smelt of sewage. The problem was mould because there wasnt an air duct. I did write to the hotel while I was there and they assured me the smell would be taken care of. It never was so it meant the door had to be closed at all times. Would have given a score of 10 otherwise

The hotel had a lovely plentiful breakfast buffet. I ask to stay in a very quite room although Im sure o ther rooms can get very noisy.if you get a yellow band you are ok. All facilities are on site although costa tequise is only a few stops by bus. Beds were changed every day. Swimming pool deck chairs are taken by 8am with towels put over them. This policy should stop. The hotel served a luxurious base for me for 10 days

Stayed in June 2024

Location, around a half hour walk to the best beach Playa Chacra, no beach in front of hotel. Hotel separated into two parts, one the opposite side of road, which was the older building. Sun beds were reserved very early by most guests and then not occupied, while they were at breakfast or the gym. Lighting in our corridor stairs was non existent at night

Great breakfast & comfortable bed

Stayed in June 2024

The air con in our room smelled of sewage at night which was really not pleasant. The bathroom door handle came off in my wife's hand. I found it really strange that there is no table on the balcony. All the sun beds are long gone before 9am every morning.

When we arrived we were given VIPs of the day which gave us a free gift in the room and a late check out plus a 3 course meal at there Italian restaurant. The food was amazing! Our room was nicely decorated and the beds were very comfortable. We stayed bed and breakfast and I must say the breakfast was great! So much to choose from.

Stayed in June 2024

Location aircon wasn’t the best

Clean and spacious lovely staff

Stayed in May 2024

Bathrooms are dated Gym is too small for size of hotel and with a hotel title of active i expected more

Location was great Good cycle paths to other great coastal locations

Stayed in March 2024

More bars and shops in Costa Teguise beach...

Location a bit boring compare to play blanca or puerto šel Carmen, shops and bars I mean. Beach really nice. Prices very good.

Stayed in June 2024

Beds making noise

good value for the money

Stayed in June 2024

Food was a little hit and miss especially heat wise

Great spacious rooms, immaculately clean throughout the hotel

Stayed in April 2024

If you have a car, you are told there is Parking which is small and completely full at all times so you have to park on the street and sometimes not that close to the hotel because very busy. So very annoying especially if you are carrying luggage. Also the service in reception could be better, we ran out of shampoo and had to call twice to get someone to actually come to our room and were told we didn’t express the urgency the first time we called. And the day we arrived we asked for help on where to park and we were basically told to find parking ourselves (i would expect more support from a 4 star hotel).

Great hotel, lots of activities to do with or without kids. We planned snorkeling through the activities counter and Annalisa was really helpful. The activity itself and the staff were also great and gave us recommendations on what to do in Lanzarote. Food is good for the price, breakfast is really good and the staff in the restaurants are very helpful and friendly. I needed a wine opener and ice one evening and they helped me straight away with a big smile on their face. Location is great, close to Teguise which is great for the Sunday market and you can pretty much get anywhere in the island in under an hour if you are planning on exploring.

Stayed in May 2024

Food. It was not very good

My room had sea view

Stayed in April 2024

Our room was on the first floor, and we could regularly feel some bad smell from the canals on the floor (but not in the room). Also I had my worse sangria in my life from the the hotel bar. But these are really nuances... We had really good time and will be happy to return here.

it is a huge resort, perfect for families or people who wants to active spend their time. The breakfast was really rich. The hotel is cca 15 minutes by car from the airport, really easy to get there. There is a close small town to 5 min on foot. We went by bus to Arrecife, too, the bus stop is directly in front of the hotel. The people were really nice, and there is a regular evening activity for guests who do not wants to leave the resort.

Stayed in January 2024

Breakfast and Dinner were very good. For the amount of clients the chefs were serving, the food was incedibly good

Stayed in March 2024