na

the whole experience was very good great rooms and the food was great

Stayed in February 2025

Not enough signage

Spacious

Stayed in February 2025

Disappointed that no indoor pool Dinner was repetitive and basic No drink with dinner if you are half board Was overpriced on booking.com No sauna or steam room Wasn't near a proper beach as advertised

Beautiful hotel very clean Friendly and polite staff. Breakfast was good. Room size was good

Stayed in February 2025

Nothing to comment

Excellent breakfast, many choices both cooked and cold, including fresh fruit,and smoothies. Dinners were also fabulous.the bus stop is in front of the hotel, very handy for catching local buses or transfer pick up. This hotel is geared towards active/sporty people, groups of cyclists and triathletes are a constant presence.

Stayed in February 2025

Over charged €120 and was told must be a Sterling to euro charged. Customer service is terrible. Ask for a receipt for everything

Stayed in January 2025

I was very pleasantly surprised. There was nothing I did not like

Although the resort was big it was very quiet, no loud noise at night. The rooms and facilities was spotless. I never battled to get a lounger. Food was superb Close to Arricife and Costa Teguise

Stayed in January 2025

Lock to the balcony was broken or rather should I state "Not there!" Reported to front desk who advised that he would get it repaired. After a two hour wait I asked the front desk to please expedite fix as or move me to another room as I wanted to sleep due to a 30 Hr inbound journey from the states. Glad to say that maintenance arrive within 30 mins to advise that there "Was nothing wrong and that the gust latch was the new lock on the door!" Note the gust latch has no locking mechanism and can be easily opened from the exterior of the room. As an engineer I knew his response was totally incorrect, however by now I was to tired to argue and asked him to please leave. So shame on you Barcelo for not making guests security a priority!! As a "Paying Customer" I won't be back.

The Food and Beverage Team are to be commended for the spread and quality of food on offer. Excellent!

Stayed in January 2025

We were charged a higher price on arrival compared to the price stated on my time of booking which was unexpected.

There are lots of facilities to use and plenty of space around the pool. The room itself was very clean, modern and spacious. The food at the all inclusive was good you have two different buffets to choose both serving very similar foods, theres definitely something for everyone.

Stayed in November 2024

Breakfast had a fantastic choice and spacious area.

Stayed in December 2024

The atmosphere, it was more the visitors not the hotel. Quite isolating when travelling alone

Hotel was lovely

Stayed in November 2024

- Dirty room - Unpleasant staff - There are two hotels; you choose one based on pictures from the offer and then, suddenly, you're placed in a different hotel

Stayed in December 2024

Wish we had paid at booking.com rather than waiting to pay at the resort and our credit card company charging a huge commission. Will remember that for next time for all travels. Totally our fault and nothing to do with either the resort or booking.com

A fantastic resort with loads to do in a great location. A great location to get out and about to other parts of the island. Super easy parking for free right outside. The Olympic swimming pool was fantastic. We went halfboard which was absolutely fine and the additional drinks were terrific value and a spar shop used by the locals, just up the road within a 10-minute walk, if you did want to top up and have something in your room.

Stayed in December 2024

customer service is rude heartless and plainly disgusting. Food is very very poor. Room cleanliness and public areas is not to a high standard. They treat customers like criminals, and show no ability to provide decent respect.

Not much to like: staff treat you poorly - food quality is appalling and all they interested in is taking as much money off you as possible and don't care to provide a good service.

Stayed in December 2024

The rooms were not clean enough especially with a toddler learning to walk and still crawling. . The snacks for an all inclusive holiday did not have enough variety. We have visited the hotel in the past and we felt it has gone down hill on the plaza side. We appreciate the focus on activ visitors but we were a family who had saved hard all year to take out children on holiday and we didn't feel it was as good as it has been in the past. The laundry service wasn't very good. We needed items washing as our son had been poorly and staff were more worried about completing the washing form correctly despite us saying we would pay what ever they charged as we needed the items cleaned It was sad to see the hotel charging for the lollies the children wanted and only having the cheap ice creams available for the all inclusive. Again, it didn't feel very all inclusive at times. There was an empty room next door and we asked for the sun loungers but we were told only disabled guests could have these so they were wasted for the week as the room remained empty. Our room was large but in need of modernisation. We did not have the room in the photos advertised with bunk beds we had a rickety old pull out bed. The cleaners also didn't replace tea bags or milk etc. Currency exchange was good. The hotel is too far to walk with a young family so we had to take taxis. These were few and far between for a large family of 6.

We enjoyed breakfast. There was a good selection and the children enjoyed being independent and choosing their own breakfast items. We enjoyed the evening meals. Again a good selection and encouraged the children to try different foods.

Stayed in December 2024

Nothing.

50m outdoor swimming pool.

Stayed in December 2024

Was some noise from the adjoining room but I reported it via the app and it was resolved speedily

Fantastic modern facilities not far from the airport. Food and exercise facilities are great. Wonderful sports staff, reception, bar tenders, maids etc

Stayed in November 2024

Friendly efficient staff Great facilities

Stayed in November 2024

Food was always cold, music was too loud on the outside entertainment. It was advertised as beachfront but there is no beach there, just rocks.

Comfortable beds, nice room.

Stayed in November 2024

The whistle from the pool , seemed to be all the time

Spotlessly clean

Stayed in November 2024

everything was really lovely. Great choice and quality of food. Staff are very helpful and efficient. Facilities are lovely. Activities are great.

Stayed in November 2024

The rooms. We had to change several times room - first room was heading to big noisy generator - second room was at the ground level and several things didn't work properly. Moreover, we found 2 cockroaches during our first night, so we moved to the - third room which at a 2nd floor and with a nice view to the pool. Unfortunately, also here we also spotted a cockroach during our last night, something we find unacceptable for this type of accomodation.

The resort is located in a quiet area but very convenient to travel to all highlights of Lanzarote. There is a small supermarket in the complex, and a larger one (Eurospar) around the corner. The buffet was quite variate and had multiple options, every day they change slightly the menu which is nice (we had for instance days with sushi, spanish dishes, burrito evening, etc.)

Stayed in November 2024

The gym and fitness facilities were good and the pool

Stayed in November 2024

Room is not good as I expected. Pretty small with insects inside! The staff is not very friendly....Make me felt uncomfortable... Room also hard to get with many steps (especially when you have big case)

Hotel is beautiful, gym is big with good facilities.

Stayed in September 2024

Very friendly, very nice staff and extremely good food.

Stayed in October 2024

The resort was far away from everything else. The buffet was poorly organised. If you have any allergies or intolerances, it would be impossible for you to eat since most labels are missing and the restaurant is short staffed, meaning that serving spoons, etc. are mixed. Furthermore, before we left, we were charged some taxes, which we weren't aware of before.

The resort does have everything that you would need for a comfortable stay. Food and drinks are abundant and the staff was nice. We were also given a small cake to celebrate my husband's birthday, which was really appreciated. There is also entertainment and classes throughout the day.

Stayed in October 2024