Carretera de Arcos de la Frontera S/N, 11406 Jerez de la Frontera, Spain
#18 of 37 hotels in Jerez de la Frontera
Guests' ChoiceBased on 168 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.5
Staff
9.0
Value for money
8.0
Free Wifi
7.8
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End of dialog contentReviewed: March 15, 2025
Mark
GibraltarView wasn't exactly as advertised, but explained this to the staff who were able to accommodate us otherwise.
Fantastic staff all around, great quite breakaway. Decent food.
Stayed in February 2025
Reviewed: March 5, 2025
Pavla
Czech RepublicThe hotel accommodated a lot of guests from England who were inconsiderate and very loud. We had a room on the ground floor and everything was heard.
excellent food as always, spacious room, cleanliness
Stayed in March 2025
Reviewed: February 9, 2025
Stephen
SpainNot allowed to connect TV in room to the Internet!!. Wont be booking there again
Stayed in February 2025
Reviewed: November 21, 2024
Anthony
United KingdomBar service before dinner was non existent Full bar and only one waiter on duty and he preferred to tidy up outside
Buffet was high standard
Stayed in November 2024
Reviewed: November 12, 2024
Stuart
United KingdomRoom, breakfast, Golf Course
Stayed in November 2024
Reviewed: September 10, 2024
Ana
GibraltarBath rooms should care for separate shower . Found showering in the bath was unstable for my age.
Relaxed location green areas, pool etc
Stayed in September 2024
Reviewed: August 10, 2024
Olivier
LuxembourgBed mattresses, ants in room, noisy Airco, lack of lighting, food at restaurant poor quality both buffet and à la carte, poor service of restaurant (slow, and made mistake in the final bill)
The view, the reception staff and service, the pools
Stayed in August 2024
Reviewed: July 14, 2024
Natalia
GibraltarConflicting information given from different member of staff as to whether we could eat in the area but the pool or not. That you could not pay for drinks by the pool with a card.
The staff were extremely helpful and so polite. The grounds and setting of the hotel were very beautiful. The rooms were very nice and the beds were very comfortable. The swimming pool was fabulous.
Stayed in July 2024
Reviewed: July 6, 2024
Stephen
United KingdomA bit far from town
Nice hotel , excellent food
Stayed in July 2024
Reviewed: June 14, 2024
Stephen
United KingdomBar snack was poor
Location and superb golf course
Stayed in June 2024
Reviewed: June 5, 2024
Linda
United KingdomHaving more mugs and glasses would have been good - there were no long glasses or mugs in the villa. When we washed up glasses etc there was no tea towel to dry them. A small thing that would have been helpful. There was ample parking on the road but to park in the shade next to the villa there was an extra charge, which felt a bit cheeky. You had free 30 minutes there to load/unload.
Tranquil and with beautiful views. Villa was easily accessible from hotel facilities and it was all extremely pleasant. Breakfast was included and it was exceptional.
Stayed in June 2024
Reviewed: May 26, 2024
Julie
United KingdomI wish that the food at the evening meal was hot , it was all very Luke warm at best .
Lovely hotel , and great golf course. Drinks package is definitely worth the money.
Stayed in May 2024
Reviewed: April 22, 2024
Michael
IrelandGolf course a little disappointing. Some areas need attention.
Jade at reception was excellent as was Nicholas in the bar. Breakfast very good as was dinner in the evening
Stayed in April 2024
Reviewed: March 27, 2024
Richard
United KingdomThe quality of my golf
Great golf course. Great clubhouse/hotel and all near my favourite place in Spain. Jerez de la Frontera
Stayed in February 2024
Reviewed: February 18, 2024
Tilo
GermanyThere is nothing that comes to my mind. Really, was simply perfect.
Only had breakfast, and that was fantastic. Staff was very friendly and it was really enjoyable. I also loved the free coffe in the room! I appreciate a good cup of coffee first when I get up in the moring! The view from the balcony is beatyful.
Stayed in February 2024
Reviewed: January 30, 2024
Milan
CroatiaWellness is not in the hotel building and in additional payment! I know that staff will now replay the same words that it is noted in description, but for 5 star hotel it is not a regular thing.
Great breakfast Perfectly clean
Stayed in December 2023
Reviewed: January 13, 2024
Jay
PortugalI wished the heater could make the space a little warmer.
We loved the buffet breakfast. The size of the villa was amazing. The kitchenette was very useful.
Stayed in December 2023
Reviewed: January 7, 2024
Zoe
United KingdomWater to cool in spa, too many guests to accommodate in restaurants and bar
The layout it was clean and well kept, the spa was lovely but needed to be warmer, the bar and restaurant were both good but got a little overcrowded
Stayed in January 2024
Reviewed: December 18, 2023
Federico
SpainThe villas, the location right outside the circuit and the breakfast that had many Gluten free options for my son.
Stayed in December 2023
Reviewed: December 2, 2023
Patel
United KingdomGolf Great course Excellent value
Stayed in December 2023
Reviewed: November 6, 2023
Tejonita
SpainThis is the first time we have a villa and not a room in the hotel. The villas are a short walk from the hotel in a nice quiet area. Plenty of safe parking. The villa was a bit strange in that one room was the bedroom and an adjoining room had been converted to a sitting room with kitchen. There were no main lights and the circuit needed a second security card to operate some of the sockets. There was a coffee machine but nowhere in the kitchenette to plug it in. We moved a table closer to a wall socket. The outside back patio of both rooms was very black with mold which had clearly been there for some time and needs jet washing. It wasn't very pleasant to sit outside although the space and garden would have been very nice. We did make these comments at check out and were assured that maintenance would look at the patio.
The facilities of the hotel are excellent - breakfast as always is great and the location for the Jerez Circuit is perfect. The staff at the hotel are very helpful and attentive.
Stayed in October 2023
Reviewed: November 3, 2023
Alan
SpainSame as last time the hot food in general was cold, they would however cook it fresh for you if asked. Parts of the hotel in need of attention if it’s to keep its 5 star rating.
Close to the race circuit great setting staff were tremendous from maids to receptionist they all first class
Stayed in October 2023
Reviewed: October 23, 2023
Peter
United KingdomQuality of cooked breakfast
I thought buffet could have been better
Stayed in September 2023
Reviewed: October 20, 2023
Stephen
SpainProximity to the circuit de velocidad - very noisy
Room fine, buffet good
Stayed in October 2023
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