Great location, nice interior & hospitality

Stayed in September 2023

Excellent location. We enjoyed eating in the restaurant, the talented chef, Pedro provided superb food, certainly the best we have experienced in Spain.

Stayed in September 2023

Great position at the bottom end of the gran via close to shops and restaurants Twenty minutes walk to plaza mayor Rooms we had were great Deluxe with bath and separate shower Staff were friendly and informative Would highly recommend

Stayed in September 2023

The prices are quite high, but I do enjoy it. Also, this time there were a few technical glitches. Nothing serious and they were very good in responding.

This is one of my favourite hotels to stay at when in Madrid. Great location, spacious rooms, really comfortable and large beds, and the best shower facility I have ever seen anywhere. The staff are also very friendly and helpful. This visit, I also tried their onsite restaurant La Santa Maria several times and really enjoyed the food. Also the desk and internet are excellent.

Stayed in September 2023

Location is excellent. Breakfast was amazing.

Stayed in June 2023

Everything was great very good breakfast The employees take care of everything and more Highly Recommended .

Stayed in September 2023

Great location, large and well-designed rooms, excellent facilities and kind staff. Very clan.

Stayed in September 2023

Nothing

The hotel is clean, well maintained and has a relaxed ambience. The location is excellent, walking distance to everything and bus stops and trains at the doorstep. The staff are amazing. I hope to return!

Stayed in September 2023

Absolutely everything. Location, interior, rooms, facilities, personal. Absolutely outstanding!

Stayed in July 2023

1. Every afternoon they nock the door or enter the room to check if eveything is fine with no notice..........I dont like to be disturbed if I dind't ask for anything needed....... 2. I arrived one hour before the check in time (13:00 hrs) and they dind't offer me a room, no problem for that even most hotels offer you a room if they have available which happens often in big hotels BUT I was seated in the lobby waiting and didnt offer me the room at 14:00 hrs I needed to ask for the room at 14:30 and THEN they provide the check in.............it is a small detail but I think they should care about those details......in any case I had a great experience there. 3. They do not allow to visit the terrace where the pool is located if you are not going to swim, no problem but it would have been nice to get a view of Plaza de España from a terrace such as you can get it in other hotels in Gran Via avenue.

Location is really amazing for all kind of purposes. The room is very comfortable. Queen bed is not really a queen there are two individual beds (two mattress together). Very nice decor. Very nice view. Great isolation from noise coming from the street (Gran Via is a very busy avenue).

Stayed in June 2023

Music selection in lobby and at breakfast was too subdued / not uplifting enough

Room was beautifully appointed and super comfortable Location is great

Stayed in August 2023

We couldn’t stay longer

Barceló hits the spot in all senses: location, comfort, convenience etc., but what stood out for us is the service. The staff are exemplary in presentation and manner; warm, hospitable and helpful. This was our second stay at this hotel and it won’t be our last.

Stayed in August 2023

One of the best hotels you can stay in. Changing lifts to reach your room is a bit inconvenient but the over all experience is fabulous.

Stayed in June 2023

No view

Sunbathing area

Stayed in August 2023

absolutely fantastic location and suite. huge comfortable beds rooms dining area balconies 3 baths 3 Plasma TVs fantastic!

Stayed in August 2023

Hallways are too dark

Clean, modern, staff, location

Stayed in August 2023

Location, staff, facilities, decor - everything was fabulous!

Stayed in July 2023

Toilet seperated by a glass door, but not fully seperated, so the privacy is a bit less. We stayed during the weekend and could hear the next door nightclub from midnight to 6 o'clock in the morning very loudly, even on the 7th floor. The public parking is close by, but you cannot access it through the hotel.

Nice, clean rooms, good beds. Wonderful location, close to the shopping district, museums, central squares, park, restaurants,... Friendly staff during check-in and check-out.

Stayed in July 2023

Breakfast was a busy in the weekend but that’s really the only issue we had.

The room is very comfortable spacious and contemporary. good air conditioning and sound proofing. Fantastic location great area full of restaurants. Easy walk to sights

Stayed in July 2023

Right on plaza espana.

Stayed in July 2023

There isn’t anything that I didn’t like.

The property is beautiful, location is in the heart of busy shopping area with h lots of historical sights within walking distance.

Stayed in July 2023

nothing

Location is perfect

Stayed in July 2023

Only issues were the swimming pool was too cold and I would have liked an espresso machine in the room. Reina Victoria had an espresso machine which meant I could buy my own pods which is really nice. It was nice to have a nice coffee in the room and saved me buying coffee outside plus it was too hot to want to buy coffee. But it's a very minor issue.

Firstly, every member of staff I spoke you were WONDERFUL; very warm, kind, helpful. Everyone spoke wonderful English, I regret that I couldn't speak Spanish. They contributed much to how nice my experience was. Including the cleaners and breakfast staff. Loved that I had a bottle of water each time my room was cleaned. The cleaners even asked, of the sachets, which I would prefer to have more or less (tea or coffee etc). The location is fantastic also. The Cervantes monument is one of my favourite sculptural peieces in Madrid so it was nice to see it every day. Not far from the palace of course as well as bars and restaurants. I went to see a ballet by Compañía Nacional de Danza @cndanzaspain my firend performed in at Teatro de Zarazuela which wasn't far. I saw SILVIA PEREZ CRUZ @silviaperezcruzzzzz perform at the Noches de Botanico festival which was wonderful - it was about an hour's walk. Also the bathroom products were all great. I was only there for a couple of days but wish I was there longer.

Stayed in July 2023

Rooms can be misleading, especially with the amount of people you can let in a room, as rooms are much smaller than what they show you on images.

Great hotel with an amazing location. The beds are really comfortable and the breakfast is great.

Stayed in July 2023

View, breakfast

Stayed in July 2023