The only issue is our air conditioning unit wasn’t working

The decor and quality interior design was amazing. I couldn’t believe we got such a high standard of room for a very reasonable price. First impression of the staff was amazing, nothing was too much trouble, I needed documents printed off and the staff did it using their printer.

Stayed in May 2022

nothing

super helpful staff and manager beautiful rooms with every possible amenity excellent breakfast

Stayed in May 2022

Nothing.

Well appointed large room. Nice bathroom, great breakfast, tv with english channels.

Stayed in May 2022

Location was a little out of town but this did not prove a disadvantage

Quiet location. one of the best hotel breakfasts I have ever had.

Stayed in May 2022

Very good

Stayed in May 2022

rooms large and well appointed. excellent bathroom. Breakfast and dinner lovely pool and garden

Stayed in May 2022

It's 30 minutes walk to the main town. We walked there and got taxi back. Taxi is 8 euros. Pool only available at restricted times and dates, very annoying, hence never got to use it, as didn't fit with our excursions and meal times. Apparently this changes in June, but do check if you want open access to pool.

Breakfast had a great range on offer. Very modern and spacious hotel. Helpful staff. Parking is 14 euros per day and good.

Stayed in May 2022

Nothing

All very good

Stayed in April 2022

Incredibly nice persons at reception, very comfy beds and an amazing breakfast buffet. Really enjoyed it.

Stayed in May 2022

faultless from start to finish, staff and facilities excellent, a very enjoyable stay and would strongly recommend

Stayed in April 2022

Thin walls. Lots of noise from rooms and hallways.

Nice rooms. Comfy beds

Stayed in October 2024

Called room service 3 times they never answered phone so ate at a local restaurant instead Also seemed to be no blankets or covers on beds so was cold overnight

Location and very comfortable room

Stayed in October 2024

The location wasn't great for Caceres but that was my mistake for not checking quite how far out of the centre it was. My main disappointment was that although check-out wasn't until 12 noon, for some strange reason the lovely pool was only available from 11.30am so absolutely no use to someone staying just one night.

Very nice room. There was a gym which was quite small but better than nothing. Didn't try the breakfast. Dinner was OK although I thought that the menu was a bit restricted.

Stayed in September 2024

Noisy

Good facilities

Stayed in October 2024

Not much free parking, rooms were too warm at night and not able to turn the light off when sleeping.

Clean, nice bar area and pool though this wasn’t open when we were there.

Stayed in October 2024

Hotel car park was expensive, no questions asked to enter so didn’t leave us very assured about the security of this. Towels and bed mattress where dirty, balcony hadn’t been cleaned for some time and plenty of dust in the room also, some lights and sockets not working such as lamp next to coffee machine.

Hotel facilities where good except for the highly priced car park at the venue.

Stayed in September 2024

Food was poor - tasteless and expensive. Staff courteous but not particularly welcoming.

Location and facilities. Stayed several times

Stayed in September 2024

Everything was lovely apart from the evening meal. Far too expensive for what was served. Fish dish was over cooked and the smallest portion you can imagine for €28.

Modern hotel with parking. Lovely swimming pool and outside seating area

Stayed in August 2024

Location

simplicity

Stayed in May 2024

A bit too far from the city centre and the gym was too small because so many clients were using it and it was so hot because there was no window to open nor any aircon nor fan.

Clean, silent and well equipped room. Friendly and helpful staff. Nice and healthy food.

Stayed in March 2024

1) we requested a quiet room, with a double bed, we got a room with 2 single beds 2) the reception changed the room, into one with a double bed. 3) 2 times we needed to get back to the reception as the door key didn’t function 4) the room was on the front side, and there was a big party with very loud musik As we just drove 1000 km it was not possible to rest with that party going on Every year we visit at least 2 times a Barcelo hôtel, but now we are not sure to select again a Barceló hôtel.

1) we requested a quiet room, with a double bed, we got a room with 2 single beds 2) the reception changed the room, into one with a double bed. 3) 2 times we needed to get back to the reception as the door key didn’t function 4) the room was on the front side, and there was a big party with very loud musik As we just drove 1000 km it was not possible to rest with that party going on Every year we visit at least 2 times a Barcelo hôtel, but now we are not sure to select again a Barceló hôtel.

Stayed in November 2023

powdered milk and weak tea

tea/coffee making facilities Balcony

Stayed in September 2023

Distance from other facilities such as restaurants. Not enough dedicated parking

Breakfast

Stayed in September 2023

I struggled to communicate with the staff in English. On several occasions I wasnt able to make myself understood and English is my native language. The info card said room service was open 11am till 11pm but the desk told me I couldnt order food till 8:30pm. I was travelling with my toddler and struggled to get food for her at her usual meal times. There is a carrefore 1km away or so but this week it was 40C so walking there and back carrying the food and child was a trial. One evening I ate in the resturant and asked to order food at 8:30pm but the waiter said "no Food later" I tried to explain I just needed food for my child but we still waited over an hour for a simple pizza. The sheets were not changed even when dirty which was a shame dispite asking for a room clean. The shower seal at the lower part of the screen door leaked and make a slippy area just by the sink. We mopped it up with a towel but then they wouldnt dry in time to use the next day

The hotel is well presented, and clean throughout. The room was large and bathroom was ample for us. We stayed in an accessible room and I could see how a person using a wheelchair would find several of the in room facilities helpful, such as lower level peep hole, sliding doors, walk in shower with bifolding screen and pull down clothes rail. The curtaina kept the light out well. I liked that if you didnt ask for a room clean you got 5 euros to use in the hotel.

Stayed in August 2023

The poor customer service and the lack of coffee or food (bar area closed) till at least 11am or 12pm. Unacceptable

The pool area and the rooms

Stayed in July 2023