Front Door

Room is fine

Stayed in September 2024

Cant really fault the hotel, only the breakfast could be looked at a small bit.

The rooms and views were excellent

Stayed in September 2024

It is not really according to our expectations .

Location

Stayed in September 2024

Only niggle which did not spoil our visit to the city was the hotels inadequate WiFi. On the 26th floor there was barely any connection to the Web in our room.

Excellent location with nearby tram, metro, taxi and bus connections to city sights and attracrions. Hotel staff friendly and nothing too much trouble for them. Rooms exactly as described on Booking.com Our top floor suite had amazing day and night views across the city. Daily service kept the room spotlessly clean, and the free minibar was always well stocked. It was a nice touch! Beds were very comfy with good pillows and following a good night's sleep, the excellent buffet breakfast kept us going most of the day! Barcelona is a beautiful place, and the Princess Hotel was a great place to return after a day exploring.

Stayed in September 2024

Evening restaurant menu was a bit limited

Perfect location and so luxurious

Stayed in September 2024

Although the breakfast was a bit expensive and not particularly outstanding stations of food, the coffee from machines are awful.

The room was a comfortable space and it had a balcony with beautiful views.

Stayed in September 2024

A wonderful hotel with a very convenient location. There are a lot of transport and stops from which you can quickly get to the city center. There are many cafes and a large shopping center nearby. The rooftop pool and view are incredible! Very tasty breakfasts. The room was clean and had everything you needed! Wonderful, responsive and polite staff. They helped us with all our requests and problems. I would like to say a special thank you to the customer relations manager, who helped us a lot! Thank you for a wonderful vacation! If we are in Barcelona again, we will only go here!

Stayed in August 2024

Pool depth however no issues

Very accommodating staff

Stayed in August 2024

Swimming pools are quite small and always full of people. For sure they are not enough for all guests. No authentic food available in restaurant - no gazpacho, no paella.

Underground parking with a possibility to charge electrical cars. Room accessories are not bad. Shower is nice.

Stayed in August 2024

Nothing really. The breakfast wasn’t reasonably priced, unless you booked at check in which we chose not to do. A few more pool beds/ chairs would help in busy periods.

It was beautiful and sheer luxury. The room, the location, the food & the staff. I’ve travelled the world and never felt so spoilt on all my travels to luxury resorts in the Caribbean and to EU boutique hotels.

Stayed in August 2024

the room was overlooking the pool on the 3rd floor, where it was very noisy. The window overlooked people relaxing there and it was uncomfortable to open the curtains. There were 2 beds, instead of one large one. Some of staff didn’t seem very friendly. The room was very dark, literally everything was in black tones. In the pictures on booking it seemed that some elements were black, not the whole room

the air conditioning worked well and everything that should be in a hotel was there. Day cleaning was good.

Stayed in August 2024

We had 3 rooms for 11 family members. One room experienced continuous flooding after a shower (bathroom and hallway and bedroom) and was a disabled access room. We waited 3 hours post check in time to ensure we could have this room for my mum and then were disappointed the hotel thought she should just wash at the sink or run the shower at 1/4 power to avoid her slipping on the tiled floors. In a second room the air conditioning system leaked onto the bed and our possessions requiring emergency maintenance and a missed dinner reservation to ensure it was corrected alongside a broken flush mechanism on our toilet. For the star rating of the hotel and the money we paid we were extremely upset and complained immediately. The hotel apologised to us and informed us the hotel was undergoing planned repairs in 2025 but only compensated us for one room. I do not think we should have paid full price for the accomodation with which we were provided and I would not recommend staying here until urgent repairs have taken place. I gave the hotel 6 days to give an adequate response and they failed to do so which is the most upsetting to part of our experience.

The location was fantastic and it was clear that if in a good state of repair it should have been a fantastic holiday so we were bitterly disappointed with the room difficulties we had and the lack of care shown from the hotel staff

Stayed in August 2024

The room was very small, shower and bathroom pretty much in the same room as you sleep, pool way too busy and a little dirty, very small gym with very little equipment, 3 beds in the hotel but only supplied 2 bottles of water, no hairdryer in the room and probably the worst iron i have ever used, good service from the staff, but the hotel is massively over priced.

Service from staff was great, we had a leak coming from the sink in our bedroom and they sent someone up to fix straight away.

Stayed in August 2024

The type of material used in the sinks I guess. Since I had to extend my stay and had to be moved to a different room, I saw a very huge stain on the counter of the sink. Also the glass on the hallway near the elevator looked like they were breaking. The tiles inside one elevator was broken as well. Also, I wish the elevator had a number on which floor it was in. We stayed at the 20th floor and every time we used the elevator going down there wasn’t any number on all 3 it would only lit up when it was already on our floor showing which way it was going.

We loved the room, It was spacious and it even had an extra bed/sofa and the view of the balcony was the city. They had a free minibar which they refill when they clean the room which was a plus since most of the time you only get free water and that’s it. They also had slippers and bathrobes aside from the towels. They also have this extra services that they offer to make your stay romantic. I would recommend the cake as it was really good. 🥰 The room service was fast as well and loved some of the food we ate. The location was very nice as well, it was near a mall, taxis, tram and buses as well and you can even walk to the beach. It was a really lovely stay. Thank you. ❤️

Stayed in August 2024

Very very Very impolite staff !! I was shocked !!! they talk very bad with the guests and they really don’t respect our needs ! The only advantage of this hotel is the location otherwise it is too expensive for the bad quality they offered ! I don’t advise to stay there at all!!!! We are very disappointed I can’t even describe it !

Stayed in August 2024

Did not meet our expectations of a 4 star hotel. Room was full of bad marks and rubbish location.

Stayed in August 2024

No parking and location was very bad

Room and staff was ok

Stayed in August 2024

Amazing stay, staff and hotel

Stayed in August 2024

There was renovation which was waking us up early.

It was clean and organized.

Stayed in August 2024

Nothing

Every thing!

Stayed in August 2024

Nothing - very happy with our stay!

The hotel was exceptionally clean and staff were very polite and helpful. We are already planning to stay again next year.

Stayed in August 2024

The view and the cleaning

Stayed in August 2024

No coffee/tee maker in the room, not able to control the room's Air Condition temperature no option.

Room very clean and co fordable, location was close to the beach a walking distance, view seaside room able to watch the beautiful sunrise every morning.

Stayed in August 2024

Very good service from check in and throughout the stay. Mini fridge stocked up with water and a cheeky Estrella every day. Extremely large and comfy bed, nice big walk-in shower, pool with a beautiful sea view, close to beach and not far from city!

Stayed in August 2024

No lightning in room apart bedside lamp

Room cleaning service

Stayed in August 2024