Always trying to charge a bit more. 20 euro for a swim - really??

Spectacular location. Fabulous history. Feels brand new - spotlessly clean. Great cafe bar. Warm friendly team.

Stayed in April 2025

Beautifully restored building, both inside and out. Exceptional service and comfort

Stayed in March 2025

The restaurant in the hotel had a very poor standard. The first night I had the agneau milanaise which was dry and overcooked with undercooked potatoes and the hamburger was too much. We didn’t eat there after the first night. The spa was poor with no sauna steam room etc. The pool looked beautiful but to have to pay was a bit much.

Thé breakfast was good but the cooked breakfast wasnt

Stayed in March 2025

I missed a jacuzzi

Stayed in March 2025

We really don’t have much to add here. The breakfast was great but I would have love to have a few more variety in the buffet section. Again, this is not even a complaint, just a suggestion. The hotel gets 10 star rating from us.

We loved absolutely everything about this hotel. The staff was amazing, kind and helpful. Room was spacious and had a beautiful Mountain View. We wanted to make a highlight regarding the cocktail bar which was hosted by a highly qualified award winning mixologist Valentina. Seriously, don’t miss going there and trying out Rey Salomon. It’s close to Candanchu ski resort too, just 5-10 mins away… so that’s another plus

Stayed in March 2025

All the efforts placed in the decoration needed to be supported with more warmth and genuine care l for details and confort. As well as a wider offering- however this may also be a challenge as the clientele also needs to be there.

Location, Location, Location

Stayed in March 2025

Check in was awful . 25-30 minutes. Too much time spent explaining the facilities to each client. All the information was on the brochure we were given.no food available between 5and8 pm. This is a 3star hotel not a 5 star hotel.

Food was poor, overpriced. Staff did not know what table orders were for.cocktail bar mixologist was excellent, very professional competent and friendly. She should train the rest of the staff.

Stayed in February 2025

The location is lovely and peaceful. A little piece of heaven on our busy trip to Spain. The facility is beautiful. The food both breakfast and dinner was delicious. Attention was given to all the details creating an amazing experience.

Stayed in February 2025

I have to say that it has been a superb experience.

The food has been beyond our expectations. Black truffles paradise. Incredible experience. The service was wonderful. The spa was also very nice.

Stayed in January 2025

Upon arrival, we were also unpleasantly welcomed by the staff who greeted us at the car. It was raining heavily and the curb is at the same height as the street, so we parked a little higher up. He ordered us to move it in a very unpleasant words. It took away the charm of our arrival. He was right about the way we parked, but he could have said it differently. Also, It was the first time we paid for hotel parking that wasn't covered. To be honest, I don't see the need to pay for parking, considering that depending on the time of year you go, you can find good places to park near the hotel with no cost.

The hotel is wonderful, it is a true 5star hotel, with all the attention, care and comfort that one should have. If we have to highlight one very positive point, it is definitely the food. The quality and flavor are unquestionable. In addition to the breakfast and tapas that we ate at the hotel, we also booked the Christmas dinner, and everything was very good. We will definitely be back.

Stayed in December 2024

Upon arrival, we were also unpleasantly welcomed by the staff who greeted us at the car. It was raining heavily and the curb is at the same height as the street, so we parked a little higher up. He ordered us to move it in a very unpleasant words. It took away the charm of our arrival. He was right about the way we parked, but he could have said it differently. It was the first time we paid for hotel parking that wasn't covered. Depending on the time of year, you can find good places to park near the hotel with no cost.

The hotel is wonderful, it is a true 5star hotel, with all the attention, care and comfort that one should have. If we have to highlight one very positive point, it is definitely the food. The quality and flavor are unquestionable. In addition to the breakfast and tapas that we ate at the hotel, we also booked the Christmas dinner, and everything was very good. We will definitely be back.

Stayed in December 2024

Absolutely nothing!

Absolutely everything!

Stayed in November 2024

Everything was perfect

Stayed in November 2024

Nothing.

Beautiful grand hotel.

Stayed in August 2024

No tissues in the room.

The reception at the Royal Hideaway were excellent, and even helped rebandage an injury I sustained in Barcelona. They also allowed me to sit in tge "Hotel Guests inly" area after I had checked out and was waiting for the return train/bus to Zaragoza. After reading the dress code, it appears that they flexibly "imposed" the dress code as it was not high season.

Stayed in November 2024

Not near many things.

Rooms were modern and clean. Staff were very friendly and food was phenomenal.

Stayed in October 2024

Nothing

The mountain view. The hotel itself is unique and very beautiful.

Stayed in October 2024

A lack of windows on the top floor of the duplex suite was a bit strange, windows in the rooms were generally small. Smell of the plumbing gets a bit pronounced at night. Our room phone was not working as well. Also the rooms were generally hot I guess this had to do with the transitioning to another season .

Amazing unforgettable bucket list stay in a repurposed old train station nestled in the mountains. Staff were professional and excellent. Beds were extremely comfortable,automatic toilets in the room were nice.

Stayed in October 2024

Beautiful hotel. inside and out.

Stayed in October 2024

Nothing everything was perfect

Everything about the breakfast was superb all the staff very helpful and very pleasant

Stayed in October 2024

Everything was excellent but we were surprised to find you can’t get a cup of coffee until after 8am. The rooms have facilities to make coffee though.

An absolutely beautiful hotel, the attention to detail in the refurbishment is second to none. Not one thing has been overlooked. The rooms are very comfortable and the communal areas are excellent.

Stayed in October 2024

Price

Superb setting exceptional facilities

Stayed in October 2024

The food at dinner was poor when I was there last year, this year it has not improved, it lets down the whole experience.

I liked everything about the place except dinner

Stayed in September 2024

Historically fascinating, beautifully appointed luxury hotel. The attention to detail is impeccable. The food is delicious and reasonably priced. Breakfast was outstanding. The beds are dreamy. The staff are attentive and the barman in the exquisite Library bar was charming.

Stayed in October 2024