Tissues in the rooms and a better quality of coffee capsules

Excellent

Stayed in June 2024

Arrangements for use of the swimming pool were bizarre. What was advertises in the hotel information did not occur on the ground.

The setting and location is exceptional, the hotel seeks to follow this through with friendly and personable service. Thank you.

Stayed in June 2024

That we had to pay for parking and pay for the pool and also breakfast .one or two of these should be in with price .as you pay so much to stay

Hotel was beautiful. Deluxe room was also nice

Stayed in June 2024

The car park and pool were additional to the price of the room. I would have liked a box of tissues in the room.

Fabulous renovation of such an iconic building. Very smart decor. Staff friendly and helpful. Food in the restaurant was very good. Room and bed extremely comfortable. Not cheap but wonderful for a treat!

Stayed in June 2024

Nothing

Beautiful hotel in a stunning location. Attentive staff & great food

Stayed in April 2024

Somewhat disappointed in restaurant choice

Breakfast very good

Stayed in June 2024

Luxurious hotel, large rooms and super helpful staff.

Stayed in June 2024

We couldn’t always get in to swim and couldn’t book a massage at all for the time we were there

Very well designed. A real luxury break.

Stayed in June 2024

Fabulous venue. Superbly set up in an eye catching location. Very relaxed and easy going, with wonderful staff quietly looking after you. The hotel restaurant has an excellent variety of interesting cuisine, with a big variety of different dishes every day.

Stayed in June 2024

Nothing

Outstanding building and facilities. If you feel like something special and want to be spoilt, this is the place.

Stayed in May 2024

The train restaurant was closed when we went. • Initially I was reluctant to pay for access to the pool and to be limited to one hour, but it made for a nice experience and meant the pool was not busy at all.

Beautiful building and atmosphere. • Both bars served excellent cocktails and cognac. • The staff were friendly yet formal and accommodating. • The place was not busy and felt exclusive.

Stayed in April 2024

Like most Spanish menus, it was a little confusing as to what is a main course and what is not. I seemed to end up with two pintxos rather than an entree and main course. The dessert was delicious.

I had a very quiet room. The Library Bar was very nice. Nice Art Deco detail in the reception hall. Good breakfast. Excellent service. Nice to walk around the building, even though it as wet and cloudy.

Stayed in May 2024

Hard to improve on this!Bucket-

Great atmosphere, lots of interesting history, great mountain views, good restaurant, easy parking and a welcoming glass of bubbly!

Stayed in May 2024

Dinner and breakfast were a slight letdown. The food was good but not great, as one would expect from a five star hotel.

A unique place and a beautiful setting. Tastefully refurbished and the room was very nice, yet a little small. Not just a hotel but an experience, really worth a drive or a detour. Very friendly and helpful sfaff.

Stayed in May 2024

Could not find any faults.

Breakfast and dinner were excellent. Came specifically to see how the derelict building had been transformed.

Stayed in April 2024

Room was quite hot, if you want to change that you have to contact reception for them to do it, which is fine but there should be a note to that effect in room. The restaurant was not 5 star standard, very expensive and qulity did not match that.

Building was beautifully done up and restored, very impressive and we loved looking around it all. Loved the railway theme throughout the building. Staff were very friendly and helpful. Lovely room, shower great and a great bed.

Stayed in May 2024

Nothing

Fantastic building and location. The rooms were absolutely lovely and the staff were so helpful and charming.

Stayed in May 2024

The rooms on 2nd floor are too dark ( and small ). Also, we stayed on an out of season Monday night, so was exceptionally quiet, and therefore ( understandably ) the place lacked atmosphere.

We loved the beautiful, renovated hotel. It is amazing.

Stayed in May 2024

Could not say anything was not right

It was as extraordinary and historic

Stayed in May 2024

Room was quite dark. Because of the building which has small windows it doesn’t give you a great view either. 20 Euros to swim in the indoor pool is rather cheeky. 15 Euros to park outside when there a free car park 50 yards further away.

Modern, comfortable, excellent room with great bathroom. TV worked well but not many channels. It was quiet. The toilet had a heated seat, glowed blue and flushed automatically when you got off it, a novel experience!

Stayed in May 2024

The service and food in the restaurant. My husband’s starter was delicious. Mine looked amazing but the avocado was not ripe and too much soy sauce in the rice. The main course was fine but definitely not as good as we hoped for in a hotel of this calibre. We ordered 2 (different) glasses of white wine to start and the waiter brought 2 bottles over of a different white wine and a red wine. A lot of confusion ensued.

The hotel itself is spectacular and unique. The room and bed were comfortable. We enjoyed being greeted with a glass of Cava and drinks in the bar later. A nice touch to be given an ice bucket for a small bottle of Cava.

Stayed in May 2024

Nothing....

Everything! Loved the building it's history, it's location, the food & staff ....and the Eagles !😀 Will return 🥰

Stayed in April 2024

Lovely quirky location in a beautiful setting.

Stayed in April 2024

We didn't find the catering to our taste, we ate in the International Restaurant and found the menu restrictive. I had a chef's special of Canaloni which was stodgy and tasteless. The kitchen's hours of opening are also very restrictive for an international hotel.

we liked the luxury experience in a very interesting and historical location

Stayed in April 2024