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  5. Reviews of Hotel SB Diagonal Zero 4 Sup

Reviews of Hotel SB Diagonal Zero 4 Sup This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Plaça de Llevant, s/n, Sant Martí, 08019 Barcelona, Spain

#363 of 575 hotels in Barcelona

Guests' Choice

Review Score

Based on 1671 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.0

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 676 - 700

  • Reviewed: October 17, 2023

    6.0
    I expected better service. It started very good but at the end it’s gone.
    • Couple
    • Superior Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Crew do not respect „do not disturb” sign hanging on the door, they not care about env as they wrote on leaflet and you need to be careful about the info that you get on the desk cause someone other can cancel this without good reason

    Breakfast was perfect, lactation and room itself good.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    10
    I would definitely recommend this hotel. Poss look for a location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Cold room. Could not get air conditioner to adjust properly

    Clean. Modern. And good friendly staff.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The towel and robe are soooo dirty. I thought they did not wash it. it smelt so bad!

    location great

    Stayed in October 2023

  • Reviewed: October 14, 2023

    10
    Wonderful
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very nice stay excellent team

    Stayed in October 2023

  • Reviewed: October 13, 2023

    10
    Would stay again
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Pool area was a bit dark but great on hot days. Also the lights in the room was difficult when waking up in the middle of the night to use the bathroom etc.

    I loved the hotel. Great location, great staff. Good gym and spa facilities. The microwave and fridge in the room was a great plus.

    Stayed in September 2023

  • Reviewed: October 10, 2023

    10
    Luxurious and inspiring well located hotel
    • Leisure trip
    • Couple
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No dislikes. A delightful and inspiring place to stay.

    There is a true sense of luxury about the Hotel SB in every respect. From inspiring design, the atmosphere throughout, excellent service and attention to detail. We enjoyed a very comfortable stay in a location that is well placed to visit some key sites and shopping to the West of Barcelona, but great transport also to the centre. Views from the members lounge and rooftop pool are breathtaking.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    10
    Quiet hotel with excellent transport links
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location

    Stayed in October 2023

  • Reviewed: October 7, 2023

    1.0
    Zero like the name.
    • Leisure trip
    • Couple
    • Suite with Hot Tub
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff is not helpful at all and rude. You have to call the reception 10 times so they would be pick up the phone. They have 0 service, you have to do everything yourself. The jaccuzi was not clean when we entered the room full of black things and the AC didn’t work for the whole stay. When we discussed the AC issue, they wanted to give us a room worse than ours with no refund or compensation for the price difference. We communicated our concerns that we did not enjoy the stay, all they said was okay.

    Absolutely nothing.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Exceptional place Reception personnel are skilled and hospitable.. All services and the hotel staff (bar, pool, cleaning) are efficient and kind. The room was spacious, comfortable and nicely decorated. I liked the ambience of the pool, the lounge and the garden - bar area. Astounding view next to the city and the sea. Excellent location, well connected with the rest of the city (metro, team, buses nearby). Overall great experience and pleasant stay.

    Stayed in October 2023

  • Reviewed: September 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Awesome accommodation Very comfortable and well equipped room Well located Beautiful view

    Stayed in September 2023

  • Reviewed: September 28, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Hotel,staff ,location, view, everything is perfect.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    staff very nice - expecially when I arrived very late and very tired - they were SO nice Loved the breakfast - specially all the cheese and the coffee was good Loved all the pillows and the room was clean

    Stayed in September 2023

  • Reviewed: September 20, 2023

    10
    Hotel very clean, beds excellent and staff great (a credit to the hotel).
    • Leisure trip
    • Couple
    • Superior Deluxe Double or Twin Room
    • Stayed 2 nights

    Lounge needs to be open at 09.00am 11.00am is too late. Lounge needs a telephone to contact reception no clear way to contact anyone if coffee etc has run out.

    Hotel Location near to Metro, room size excellent. Overall Hotel and Staff excellent.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    10
    Excellent, would stay again. Alessandro at the front desk who checked us in was very friendly and welcoming
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great staff. We had an issue with the room and this was solved quickly and easily. Great pool at the top as well.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    10
    Wonderful hotel - luxuary at a good cost
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean, modern, well designed….

    Stayed in September 2023

  • Reviewed: September 8, 2023

    10
    Perfect if you work at the Convention Center
    • Business trip
    • Solo traveler
    • Double Room - 1 adult
    • Stayed 3 nights

    Since the hotel is mostly used for business travellers in this part of the city a small desk with a chair would have been nice in the room.

    If you have business at the Barcelona Convention Center, it is a perfect location (right across the street). The friendly staff gave my a free upgrade on arrival, so my room was really huge with a whirlpool in the middle and view to the sea. I am sure the breakfast was good but I had my coffee outside in a small bar. Taxis and Public transportation as well as a shopping mall are right in front of the door.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    10
    Loved it - made a weekend break enjoyable and comfortable and we would definitely stay again.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really. Bathroom maybe could do with a freshen up around the bath but this was a tiny detail.

    We had a brilliant stay at the hotel. The staff were so friendly and welcoming and the facilities were perfect for us. Breakfast was varied and well-prepared, room was clean and my son loved the pool. Location was close to the Metro so we were able to get to wherever we wanted to go very easily. We would definitely return.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    10
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    The bed was not comfortable

    Room

    Stayed in August 2023

  • Reviewed: September 3, 2023

    10
    Barcelona has stolen our hearts ❤️
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing to dislike!

    This hotel is perfect! Clean and welcoming. Staff are helpful and friendly and was able to help us with any questions we had. They had a fantastic spa and roof top pool should you find yourself with a spare few hours on your trip. The hotel is located just down the road from the metro which is super easy to navigate into the city and main sights. The room was spacious and very clean. Would most definitely be visiting again in the future.

    Stayed in September 2023

  • Reviewed: August 31, 2023

    10
    Will definetly be coming back!!!
    • Leisure trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    It was honestly great. Couldn’t ask for anything more.

    Stayed in August 2023

  • Reviewed: August 19, 2023

    1.0
    Crap
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I had tried to contact the hotel to upgrade our room. After being on hold for up to an hour they hung up on me. I also contacted them on booking.com which ended up being useless also. After arriving to the hotel and asking to upgrade they told us we should have done it before we got to the hotel (which we did a month before and also a week before with absolutely no positive communication) We had a triple room for myself, partner and my good mate. It was 3 beds in one small room. The bathroom door did not close at all, the lock on the main door only opened sometimes. And there is a window between the bathroom and bedroom offering no privacy since you can see straight through. The cleaning staff were rude. I have stayed in better back packers. DO NOT RECOMMEND

    Stayed in August 2023

  • Reviewed: August 19, 2023

    5.0
    Very disappointed
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Both swimming pools was smaller than on the photo, especially that one on the high floor. Room was nothing like on the photos. Bathtub was very old, hanger for towels under sink fall off after putting on them towel. Bed was ok but bedsheets wasn't clean, all pillowcases had some stains. Also prices for everything is not accurate. They charge per person not for a room, so u have to be careful. 18€ for breakfast for one person is not worth it at all. You can eat cheaper and better in the town. Very disappointed tbh. I expect a bit more.

    Very friendly and helpful staff, tasty food, very close to the beach

    Stayed in August 2023

  • Reviewed: August 18, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room is super

    Stayed in August 2023

  • Reviewed: August 17, 2023

    3.0
    My experience was not pleasant at all
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The AC is not working properly I have tried 3 rooms and all has the same issue. Lack of security I forgot one of my valuables things in the room and when I ask the staff to check it they left me without feedback for three days and at the end they said they didn’t find it

    Location only

    Stayed in August 2023

  • Reviewed: August 14, 2023

    3.0
    Not worth it. If I could demand a refund I would. Absolutely ripped off
    • Leisure trip
    • Family with young children
    • Suite with Hot Tub
    • Stayed 2 nights
    • Submitted from a mobile device

    -The rooms did not look like they did in pictures. -Absolutely no air conditioning so the rooms smell and are VERY HOT -Room Service was cold and disgusting -House keeping just didn’t clean our room at all -Reception staff and bar staff were very blunt and rude (the only polite staff member from the bar was Carla) -terrible communication between staff members and requests made

    Not much to be honest.

    Stayed in August 2023

Showing 676 - 700

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