clean room, all amenities included

Stayed in March 2023

The room is quite good, clean , large and well. The location is very good .

Stayed in January 2023

The sky pool was out of action (one of our main reasons for booking), there was no TV remote in the room, the safe didn't work and the bath /bathroom floor were dirty on arrival. Issues were raised with staff and we were told they would be resolved but they weren't.

Overall the hotel was reasonably pleasant, clean and tidy. The staff were nice enough and it was easy to access.

Stayed in February 2023

very dated need a bit of cafe lift

breakfast

Stayed in January 2023

service zero bed atifute

Stayed in January 2023

clean, simple, especially the staff. Was very helpful (especially Belinda I believe her name was) with planning my days, giving advice on my plans and providing recommendations. my Spanish and Catalan is almost non-existent, but wasn’t necessary with this stay, as everything was clear and simple too.

Stayed in November 2022

the dinner space and it’s options, some things of the room that weren’t working correctly

the space, room in general

Stayed in December 2022

I was a bit disappointed for various reasons: - They stated that they care about the environment and would like to reduce the laundry by only washing towels on the floor. However, they changed all the towels every day. If you state this, please follow through. - My shower had some issues and was burning hot suddenly. I had to ask during 3 days to get it repaired. - I received wrong information about wellness opening times at the reception two times.

It is super close to the Forum convention centre. This was helpful for the business trip. I liked the good insulation of the room.

Stayed in December 2022

Nothing. Everything was top notch.

Great location and panoramic views from the rooftop pool & lounge. The front desk people were super welcoming, friendly all throughout and very adjusting (especially after we checked out and they still gave us cloak room access for few hours). The hotel to airport transfer was very reasonable and the chauffeur was gem of a person who not only helped us with our luggage but also went beyond his call of duty to help us with a cart at the airport.. He was super gentle and kind. The overall experience at the hotel was wowwww

Stayed in November 2022

It was very difficult to sleep because the fan in the room cannot be turned off Very dirty bathroom, full of limestone and dust Impossible to shower with jets of boiling water

The bed and breakfast were very good Perfect position for meeting

Stayed in November 2022

You might need a Taxiride if you plan to tour the city center after midnight

Friendly staff helped us arrange a birthday, if you have enought time in Barcelona you can walk along the seaside to the city center

Stayed in November 2022

Don't forget to tell to heat sauna and hammam if you make a reservation for the spa

Friendly staff, close to subway, close to beaches, roof

Stayed in November 2022

Employees were super nice, approachable and professional. Moreover Alessandro at the reception. He was amazing!

Stayed in November 2022

-

Extremely nice Hotel in a stunning location. Well connected to the Metro. Rooms are nice and cozy but modern at the same time.

Stayed in November 2022

Nothing

Location

Stayed in October 2022

n/a

excellent location, few mins walk away to metro making it easy to get around the City. also across from large shopping centre room had everything we needed and staff very helpful we were allowed to store luggage and wait in lobby until we needed to go to the airport

Stayed in September 2022

The hotel was so gorgeously clean at amazing. The receptionist "FRANCESCA" was very helpful and kind, tecnically all of them! special mention to the two girls that massages us at the spa and treated us wonderfully "LOLA" and "MONICA" Barcelona was beautiful so the stay! ❤️

Stayed in October 2022

everything was perfect!

it was so clean and confortable!

Stayed in October 2022

The restaurant options were a little limited

the location was excellent with good transportation links. The rooftop pool was lovely and the room was outstanding.

Stayed in October 2022

The price is not clear, was charged for breakfast twice, the same situation with friends. In the bathroom a space within the cabin used for facilities incorrect, there is small free space. On the last day the conditioner was not work. Many mosquitoes in the room on the 12th floor.

Stayed in October 2022

I booked this room for my daughter, her friend and a friend of mine who’d keep them company when needed, since they were going to a concert and it was her first time traveling alone. The main issue for me was the call I received from my daughter while I was in a meeting, to tell me that they wouldn’t do the check in because she didn’t have the card I booked with. While booking, the app asked if the booking was for someone else, I added that info and put my daughter’s name. No where in the booking did it state that I had to send my card with her. This for me is unacceptable because staff should be more willing to kindly help, dig in and be proactive. My adult friend said that in no way the guy at the desk showed any willing of helping. I’ve been to hotels this year, booking with an app and in no moment I was asked for the physical card for the payment. In fact I was only asked if I liked to be charged with the card I booked with and was asked for an ID. Also, a little information/reminder to my daughter and friends at the desk about what’s included in the booking is common-good service-sense, c’mon!!! What? Because my daughter is a teen she doesn’t deserve top service??

Facilities, location, comfy beds, cleanliness… not the service!!

Stayed in October 2022

You need to pay for the entire stay even if you book several weeks in advance or else they will cancel your reservation. In addition booking team not particularly friendly. At the hotel itself, things were better but the reception and lobby look cheap/run down which is not ideal for business meetings/meals. Also AC not really working anywhere, just a bit of fan noise in the room, that’s it.

Location very convenient for convention centre and also close to metro.

Stayed in October 2022

We had beautifull time, everybody was so polite, gave us card for free enter spa for one hour, rooms cleaned, metro station realy close, easy to get there from airport by metro (R2 and than L4) don’t waste money on taxi. We recomend!

Stayed in October 2022

nothing. all was great.

I loved the location. it was very close to the beach and metro to get to the centre. As it was a bit away from the busy city centre it was calm and relaxing, and more affordable. The spa facilities were nice and the gym was better than most hotel gyms I’ve been in.

Stayed in September 2022