Bed and pillows !!! They should do something on this matter. I stayed 5 nights and never had a good sleep. They have to be changed . Too old.

Close location to CCIB if you are there for a trade show. Also close location to shopping mall and beach plus near to metro. Hotel is very clean and the garden is very good. Breakfast extremely the best ! Lots of choices.

Stayed in June 2022

The bar and the restaurant were bar were ordinary particularly the quality of food. On one occasion the waiter got the order wrong and brought one main out with the entrees, which was salmon, the dish was taken back and then returned with the other order but reheated in a microwave. and , of course was well below what one would expect for the price paid. The food generally was of a low quality.

the breakfast was great and the room also particularly good to work in

Stayed in June 2022

Unhelpful staff Rooms not ready by check in Item left in room, not long after checking out asking at reception about the item staff claiming nothing was left yet 100% was

Facilities and location

Stayed in June 2022

The check-in is too late

The pool on the roof

Stayed in June 2022

expensive breakfast

close to the Beach and metro

Stayed in May 2022

we waiting for 5 hours to check in to this hotel - no explanation or apology.

rooftop pool is an okay spot with a good view.

Stayed in June 2022

waited 40 minutes to check in to be told our room wasn’t ready yet. Went away for a bit and came back to wait another 60 minutes to check in. Pool was closed, staff not very friendly.

Room was nice Good location

Stayed in June 2022

Room very comfy but well worn in Places ...staff on check in very very slow...night staff much better...couldnt turn light off over toilet

Terrace bar,getting a taxi breakfast

Stayed in June 2022

The doors of some rooms are quite close together so when one door bangs closed, e.g. in the night, it sounded like someone opened my door. I didn't sleep very well because of this. I spoke a couple of times to another member of staff on reception and he wasn't very friendly. It took 40 minutes queuing to reach the check-in desk on a busy Sunday afternoon.

The room was nice, a good size, big comfy bed, fridge, kettle, desk. I had access to the executive lounge with my room which was helpful. The lounge has a big beautiful terrace as well as free coffee. One staff member on the reception was very kind. Josep checked me in on a really busy day but he still took his time and did not appear to be rushing because of the queue. The day I checked in there were jugs of water with fruit and cucumber in. This was really nice although it was not repeated on the other days. The breakfast (16 euro) was really big and the small spa (15 euro) was nice.

Stayed in June 2022

Cleanness Air-conditioning Room

Location

Stayed in May 2022

room colours were a little bold. green and red and yellow, grey would be much more stylish

very modern reception and facilities. lovely pool, gorgeous bathrooms

Stayed in May 2022

Check in vert long wait. Manu things not working.

Stayed in May 2022

Great room, amazing services and friendly staff.

Stayed in April 2022

my shower didn’t work

Stayed in May 2022

There is a clear window between the bathroom and the room, with a very trasparent blind. The AC, one spotlight and the flush in the bathroom were broken but the repair was very quick. The Ac and light could only almost exclusively be controlled with a touchscreen tablet that was very hard and tricky to actually control. The pool was not heated and quite cold but that was to be expected. The window was relatively hard to open.

The hotel was very well placed regarding the transport links, the breakfast was very well stocked and diverse.

Stayed in May 2022

Location was not the best. Quite a distance from tourist attractions.

Sleek modern clean hotel.

Stayed in May 2022

Swimming pool was not heated.

Stayed in April 2022

The staff were miserable and unhelpful, the location is NOT on the beach as stated, its far away from the center or anything touristy.

The breakfast was amazing

Stayed in May 2022

- No warm water to shower on the first day - On the second day, there was no running water in the hotel at all - Couldn't use the safe since it was still locked from previous guest - Staff at breakfast cleared away my breakfast when I went to get another coffee (happened twice)

Stayed in May 2022

Paid nearly €300 a night - reported the following a few times and none got resolved: wastewater heavily leaking through ceiling, no power to safe, phone not working and curtain not attached to rail properly. Moved rooms - no hot water, shower not working properly, kept awake by smoke detector flashing red LED's all night. All emails of complaints are being ignored.

The size of the room, close proximity to the beach.

Stayed in May 2022

queued for over an hour to check in and 40 min to checkout, facilities are poor and don’t look anything like the photos.

Stayed in April 2022

Room was stuffy and hot, couldn't adjust temperature and had to ask the front desk. Apparently their idea of cooler and mine differed. Woke up both nights soaked in sweat. Frame of door looked like it had been kicked in at some point, faucet in bathroom was basically falling off, not sure if whoever designed the shower had used a shower before. Room walls were thin, could hear my neighbours going to the bathroom at night, among other things... Staff was meh, acted a bit like everything was an imposition. Hotel is pretty far from everything you would want to do as a visitor to Barcelona other than a mall.

Breakfast was good, nice selection. Bed was comfy, nice enough pillows.

Stayed in May 2022

The shower was broken and I had to wash my head in the sink for four days, I told reception 3 times (one time I gave a written note and handed it to reception) but no action was taken, there is no ventilation in the bathroom, so it always stinks. The napkins were empty and would not be replaced for 3 days. the pool is not warmed.

Stayed in May 2022

The room was dirty, the floors and the walls were disgusting and we were given a double room when we booked a triple, we obviously asked for a change and they had said they had none available (but we already booked a triple) the rooms were tiny no way big enough for three people, there was absolutely no privacy, the bathroom was partitioned off with a glass wall which was useless. The windows were definitely a safety hazard I do not recommend children stay. Our fridge didn’t work (we didn’t have cold water at all in the hotel) the pool on the rooftop was nice in the pictures but they clearly forgot to clean it every day. We also paid 2 euro each at 1am for warm water from reception as there is no vending machines/water fountains anywhere in the hotel. On the last night we also had a phone call to our room at 5.30am waking us all up, it was clearly reception as 30 minutes later I heard a knock on next doors room. Absolute shambles start to finish, the added on price at the start was also annoying!

The only good point about this hotel was the location.

Stayed in May 2022