The fact you have to pay extra for the spa is really disappointing. It was one of the main reasons we booked the hotel and paid the premium price but then found out it was a further $50 for just a few hours in the spa. We would look to stay somewhere else next time purely for this reason

Great hotel in an amazing location. Lovely stylish bedrooms and great coffee!

Stayed in March 2025

nothing

great location as you could get everywhere on foot. Staff at reception were extremely helpful. Breakfast delicious.

Stayed in March 2025

Pool was closed for the whole of our stay but we were told a considerable time after booking but with no free cancellation we could not switch to another hotel . They should have offered a reduced rate or possibility to cancel at no cost . Otherwise very pleasant stay

Great location

Stayed in March 2025

Funny smell in the hotel I think it comes from pool or spa

Location

Stayed in March 2025

The location is really outstanding and staff is very friendly

Stayed in February 2025

Staff was ambivalent with only a few exceptions (there are always exceptions)

Location, Rooms comfort and amenities

Stayed in February 2025

bit noisy with the cathedral and site streets

value for money, great location, great staff

Stayed in February 2025

The first floor rooms are too close to the ‘action’ around the cathedral, which is very busy. Try to get a second or third floor room.

Centrally located with great facilities, including a cafe and a restaurant.

Stayed in February 2025

The entire hotel needs a little maintenance, the indoor pool spa wasn’t heated ( so we didn’t pay the 25 euro each to use)

Location

Stayed in February 2025

Lack of connection with staff. When asked to recommend a restaurant etc there was a real lack on interest or local knowledge.

Fantastic location. Staff not very engaging or helpful.

Stayed in February 2025

There are a lot of steps I couldn’t access the rooftop bar as lift only brings you up so far and the remainder are iron steps. Also steps into breakfast room which I observed was a struggle for older people. Noisy no soundproofing, no bedside tables in bedroom so no where to put down your coffee cup etc

Location very central but noisy especially from sanitation lorries that came early morning with loud pumps to clear out the drains, obviously bells ringing throughout night from cathedral. This hotel is NOT soundproof although description states it is. Hotel is clean and nice room staff lovely and breakfast delicious also enjoyed lovely wine in the wine bar.

Stayed in February 2025

Breakfast bit expensive and only one option.

Location, location, location

Stayed in February 2025

The hotel did need an up grade. Not enough storage space in the room for clothes. No where in the hotel to get hot tea in the afternoon without paying for a 10 euro service charge. No tea in the room.

The location was fantastic. The staff were professional and helpful. The beds comfortable with brilliant pillows . The breakfast was laid out with care and was beautiful to look at .

Stayed in January 2025

Spa hours too short if you are sightseeing all day ... Very little space in the room for clothes... Annoying string curtain to hide hanging clothes!!!

Loved the convenience of being right in centre. Loved the roof terrace bar . Very good reception desk.

Stayed in January 2025

Paying 25.00 per person to use an indoor pool. We have travelled all over Europe and never have we been charged to use a pool? Absolutely disgraceful and the hotel needs to sort this out

Great location

Stayed in January 2025

Because of the location the hotel is too noisy , the noise is coming from outside, specially if you’re room In front of the church

I like the staff they are very kind and helpful.

Stayed in January 2025

Very ordinary at best. Hotel breakfast was a joke and extremely overpriced

Location is simply stellar!!

Stayed in January 2025

The room was a little dark

The room was beautiful and the view stunning The bed was very comfortable and we had everything we needed.

Stayed in December 2024

Rooms were a little strange with no space to work and no table provided. We were told by staff that no restaurants would be open on Christmas Eve and we took the dinner at the hotel which was very pricey and terrible. We couldn’t eat it and were not offered a full refund. Very disappointing for such a high standard hotel.

Great location right in front of the Cathedral in the heart of the city. The style of the hotel was amazing mixing contemporary look within an old historic structure. It also had an amazing terrace area with a bar overlooking the Cathedral. The best view in Sevilla.

Stayed in December 2024

Noise outside on the street in the nights, no parking (additional 50 eur per night for public parking), paid spa access for hotel guests, limited restaurant on the rooftop.

Design of room, great team on reception, room service

Stayed in December 2024

the toilet must of been for children:), the bathrooms need an upgrade

Honestly its a great hotel in many ways, the staff are fantastic and location second to none

Stayed in December 2024

An historic building, decorated with sophistication in an iconic location. The cathedral is right there! Lovely rooftop bar, and breakfast was delicious.

Stayed in November 2024

Not having a window in our room although I expect in the muddle of summer that might have been an advantage

Good and didn't have to ask specially for GF options

Stayed in November 2024

The staff were a little unhelpful. Booking a spa seemed a nightmare. We felt like we had to fight for a pre-blocked spot.

The location was perfect. Room was huge and comfortable. Housekeeping have cleaned the room regularly and made our stay relaxing.

Stayed in November 2024