Kristobal Balenziaga, 2, 20008 San Sebastián, Spain
#16 of 80 hotels in San Sebastián
Guests' ChoiceBased on 252 hotel reviews
9.1Cleanliness
9.4
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
9.9
Value for money
8.8
Free Wifi
8.9
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End of dialog contentReviewed: November 11, 2024
Emma
NetherlandsBeautiful and convenient location, friendly staff and relaxed vibe. Common area available for guests is a plus Good breakfast at very reasonable price. Our kid did not want to leave this hotel.
Stayed in October 2024
Reviewed: November 6, 2024
Helen
United KingdomWe loved the whole experience. Some may prefer to opt for a room facing the sea (they seem to have balconies), rather than facing the road as we did, but our room wasn't particularly noisy, and was quiet at night, plus we could see the buses!
We received a very warm welcome. It's a place with real Spanish character. We had a pleasant room and a comfortable bed. There was a first-floor terrace looking out over the coast and city for guests to use. There's a good breakfast, with gluten-free items provided by prior arrangement. The dining room had a superb view over the sea from high above and was available for guests to use for relaxation and hot drinks all day, and to consume our own food there, with the option of buying reasonably priced drinks in the evenings. (We felt the whole stay was great value for money.) There's also a garden, with a swing and seesaw for children. It's within walking distance of a rather quaint but superbly-sited amusement park, 2.5 euro entry fee, based around an old fortress and with stunning views (especially from the terrace bar at the top) along the coast to the west and over the city and mountains behind it. The bus into and from San Sebastian stops right outside the front of the hotel, and runs frequently, even on Sundays. It's an enjoyable trip, going right to the edge of the Old Town, scenic, efficient, and reasonably priced. All of the staff did their utmost to ensure we enjoyed our stay - it's the most welcome I've ever felt in a hotel - and we very much hope to return there.
Stayed in October 2024
Reviewed: October 26, 2024
Aleksei
Polandthe view was amazing, the staff was friendly and provided with good tourist guidance
Stayed in October 2024
Reviewed: October 25, 2024
Hilde
NetherlandsThis place feels like home. All staff are very welcoming and friendly. Atmosphere is great. Location perfect, views excellent. Parking is easy, walking to the nearby old amusement park and funicular down to the beach. Bus stop to old town in front of the hotel. Great breakfast, communal room with great views and coffee and tea during the day. Thank you for everything ( and the nice talks!), hope to be back soon!
Stayed in October 2024
Reviewed: October 18, 2024
Valentina
GermanyNothing
Very nice hotel with nice and welcoming personnel. Breakfast for 8€ you have more than you can eat. From coffee to the, juice, croissants, bread, several sweets, cheese, ham…. Coffee and the all with some snacks available all day long in the common room till 22:30. Reception h24. The bus stops directly in front of the hotel and cost less than 2€ to go to city center. I highly recommend this hotel
Stayed in October 2024
Reviewed: October 13, 2024
Sainio
Finlandthe pink balcony glass fences..
Exceptionally helpful and friendly staff! The room and the breakfast room with a sea view were fine. Clean and comfortable. The old and new lighthouse added to the nice atmosphere. Good parking area.
Stayed in October 2024
Reviewed: October 12, 2024
Jose
United StatesBreakfast was not particularly good for the price.
staff were very friendly and helpful.
Stayed in October 2024
Reviewed: October 5, 2024
John
IrelandGreat location overlooking San Sebastian.There is a bus stop beside the hotel for the no 16 bus from San Sebastian
Stayed in September 2024
Reviewed: October 5, 2024
Raphael
FranceThe staff was so friendly and welcoming. Spacious rooms, great ocean views from the balcony. Plenty of spaces in the free parking, + a bus stop that goes directly to the center right in front of the hotel.
Stayed in October 2024
Reviewed: October 3, 2024
Neri
IsraelGreat view Nice atmosphere
Stayed in October 2024
Reviewed: October 3, 2024
Francois
NetherlandsThe weather was awful but that is not something the hotel can do a thing about
Very nice place directly on the coast, very friendly staff, bus stop in front of the hotel, good breakfast for a decent price.
Stayed in October 2024
Reviewed: October 1, 2024
Gins
SpainNo food available other than breakfast
The view, staff and accessibility.
Stayed in September 2024
Reviewed: September 29, 2024
Tyler
United StatesNot the flashiest hotel around. Pretty basic room accommodations. Feel free to skip out on the breakfast.
You come here for the view and the view delivers. Bus stop right next to the hotel. Parking is free. You can walk to the fun park that overlooks the city. Friendly staff who gave us a map and help orientate us to San Sebastian.
Stayed in September 2024
Reviewed: September 28, 2024
Denise
AustraliaLocation.
Stayed in September 2024
Reviewed: September 26, 2024
Barrie
United KingdomVery friendly helpful staff. Good breakfast plus teas etc available al all times. Splendid view from the room with deck. Easy short bus journey into Donastia- San Sebastian
Stayed in September 2024
Reviewed: September 25, 2024
Universal
United KingdomNothing.
All very good. Nice friendly staff. Beautiful place for nice breakfast.
Stayed in September 2024
Reviewed: September 24, 2024
Jim
New ZealandGood Breakfast and very friendly staff.
Stayed in September 2024
Reviewed: September 19, 2024
Edward
United KingdomNothing, it was great
The hotel is located in the beautiful Igeldo, a short walk from the fairground and Funicular Railway. The no 16 bus stops right outside so it is easy and cheap (€1.85) to get to and from all areas. There is ample free parking on site. We were greeted by Tanya who clearly and enthusiastically explained everything we needed to know about the area, attractions, places to eat and drink. We do speak Spanish, but Tanya and all staff spoke good english. Whilst the rooms didn’t have tea and coffee making facilities, guests could get a coffee/ hot drink to take the room anytime The hotel was scrupulously clean. Breakfast was continental more than ample with plenty of choice.
Stayed in September 2024
Reviewed: September 5, 2024
Beverley
United KingdomEverything was perfect for our stay. Take your own kettle if you like a cuppa in a morning.
Location was excellent, bus service regular from right outside hotel. Continental breakfast was adequate, would have been nice to have something warm like scrambled eggs. Hotel staff were very obliging and friendly.
Stayed in September 2024
Reviewed: August 28, 2024
Bhalaji
IndiaSome fans/air-conditioning in summer would help beat the heat.
The hotel was so welcoming. The staff were very friendly. Rooms were very clean and well maintained. We had the sea view and it was wonderful getting up everyday to the view!!!!! Simple, but wholesome breakfast options. And to top it up, well connected by bus to the city. Walking downhill gives some excellent views.
Stayed in August 2024
Reviewed: August 27, 2024
Michael
United KingdomEverything
Stayed in August 2024
Reviewed: August 24, 2024
Colin
United KingdomHotel doesn’t do an evening meal service, and there is nowhere local to eat out. If an evening restaurant meal is desired, a trip into San Sebastián is necessary.
Despite being in a slightly remote location, there is a very regular bus service to & from San Sebastián. Good breakfast. Breakfast room is available for guests to use in the evening. You can take your own food. Tea & coffee is provided.
Stayed in August 2024
Reviewed: August 20, 2024
Gertjan
NetherlandsSuperview from balcony and breakfast room. Very nice and helpful staff, nice breakfast. Easy to walk down to the city center, or take the funicular or bus.
Stayed in July 2024
Reviewed: August 19, 2024
Kathleen
United KingdomThe location.. Staff were lovely. Breakfast was very good.
Stayed in July 2024
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