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Reviews of Moon Hostel Bio

Luzarra, 7, Deusto, 48014 Bilbao, Spain

#63 of 64 hotels in Bilbao

Guests' Choice

Review Score

Based on 150 hostel reviews

6.5

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.4

  • Location

    7.9

  • Facilities

    6.5

  • Staff

    7.8

  • Value for money

    7.2

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: February 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe the blanket and bedding can do better

    The staff were helpful

    Stayed in January 2025

  • Reviewed: October 18, 2024

    8.0
    Good option if your flight arrives in the afternoon and your bus is going on next day morning..
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night

    The man who were in charge during the night were extra bad tempered. He even couldn't answer "hello" (the price has been raised during last 6 months when I made my booking, so price/value ratio is not so good anymore..)

    6 beds dormitory with bathroom, mini soap, mini shower gel, towel, locker, kitchen, so everything what I need for a one night transit stop travelling to Oviedo. Bus station (intermodal) in walking distance (15-20 minutes)

    Stayed in September 2024

  • Reviewed: August 10, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Needed a fan in the room and a few more kitchen facilities for cooking.

    Location

    Stayed in August 2024

  • Reviewed: August 7, 2024

    8.0
    good stay
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    clients, a little unrespectful. but ok overall.

    good value, good location

    Stayed in July 2024

  • Reviewed: August 6, 2024

    5.0
    did the job .
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    room was warm and stuffy (August) but did not have a fan . tiny shower /,shower curtain arrangement in bath room meant the floor got soaked every time. anyone showered .

    last. minute change of plan meant there wasn’t much choice in our price range . the hostel is clean , only a short walk from the Guggenheim and we could park near by . it did the job at a reasonable price ,

    Stayed in August 2024

  • Reviewed: June 2, 2024

    5.0
    Convenient but not very comfortable.
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy communal areas all night

    Good location

    Stayed in June 2024

  • Reviewed: May 27, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Double Room with Bunk Beds and Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of parking

    Price

    Stayed in April 2024

  • Reviewed: May 21, 2024

    8.0
    Very Good
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My mattress wasn't comfortable but are not all the same with springs. Was a bit difficult to find, google maps has wrong location, it's in between streets not on the main street.

    Was clean, friendly staff, a kitchen to sit and relax and have a tea.easy check in and out.

    Stayed in May 2024

  • Reviewed: May 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    However, there were some aspects that could be improved. The cleanliness of the kitchen left much to be desired, with old cloths and unclean surfaces. Despite the signage encouraging guests to wash their dishes, many neglected to do so, resulting in a cluttered and unhygienic environment. Furthermore, the absence of essentials such as tea towels and cups for hot drinks detracted from the overall experience. Addressing these cleanliness and amenity issues in the communal areas would greatly enhance the guest experience and ensure a more pleasant stay in the futur

    Overall, my stay at the property was satisfactory. One of the highlights was the excellent shower in the room. Additionally, the presence of a communal kitchen and dining area was convenient.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    8.0
    If you travele a small group , it fit for you . There is a small kitchen with microwave
    • Travelers with friends
    • Quadruple Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    We had a long waiting check in time

    Thanks . it is nice place for pilgrims or students

    Stayed in April 2024

  • Reviewed: April 10, 2024

    7.0
    Very basic hostel in Bilbao
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of privacy, as beds were basic bunk beds rather than the 'capsule' arrangement usually found in modern hostels. Six beds crammed into a small room. The street where the hostel is situated seems very seedy and run down. No catering facilities (although a basic kitchen was available near reception).

    Quite close to a Metro station. Plenty of bars, restaurants etc. in the vicinity. No shortage of towels, soap and shampoo. Toilet and shower directly accessed from the room. Lift to all levels.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    The self checkin was bit difficult as the manual entry was not working but the stay was quite good.
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night

    Nothing

    Everything was good

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Great staff, a little run-down but decent place.
    • Business trip
    • Solo traveler
    • Family Room with Private Bathroom
    • Stayed 1 night

    The walls are very thin and sound travels easily - bring earplugs if you are a light sleeper!

    Very friendly and helpful staff! Felt welcome immediately and they went out of the way to help me with a request outside of their normal service.

    Stayed in March 2024

  • Reviewed: February 14, 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    homeless people easily get into the hostel at night, sleep in the kitchen. also trying to enter rooms with cards (perhaps lost by someone). this is not a safe place. there is no staff at night, if your key is broken - you have a big problem.

    Stayed in January 2024

  • Reviewed: February 3, 2024

    5.0
    It was not the worst But not something special, if u want to sleep in very good location in Bilbao for cheap than its go
    • Group
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Very cold in the room, especially in night, it was small room, bed and matress not very good, every turn is loud, shower extremely small and water was everywhere, very small cabins for so many people

    Not much, But it was the cheapest and clean

    Stayed in January 2024

  • Reviewed: December 12, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hostel was very hard to find. The rooms were too small for four beds. The beds were also small. It would have fitted a shirt person. Also the noise outside the window was loud until past 2am.

    The girl at the desk was very helpful. She helped me get a room when the others were full .

    Stayed in December 2023

  • Reviewed: September 19, 2023

    7.0
    Good location and comfortable room but let down by lack of air conditioning and wi-fi issues
    • Business trip
    • Solo traveler
    • Single Room with bunk beds and Private Bathroom
    • Stayed 5 nights

    The wi-fi did not work well in the room, it rarely connected and when it did it was slow and unreliable. The bathroom was slightly dirty when I checked in with hairs on the floor and in the shower. No air conditioning so the room got very hot and humid when it was warm outside.

    The location was great for my needs and the bed was comfortable. Relatively quiet and was able to sleep well. Bathroom and shower were fine.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Sink was clogged No crutch

    Position, popular location

    Stayed in September 2023

  • Reviewed: September 9, 2023

    5.0
    Good price/quality ratio
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s overwhelmed, in a room where 4 total beds should be there, 6 are put in. Additionally, there are people living permanently in there.

    It’s close to a very active area of night life and somewhat good connected.

    Stayed in September 2023

  • Reviewed: August 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a problem to get a locker, I stayed during summer and they have no a/c or fan, so it was impossible to sleep because of the heat.

    The mood of the hostel is nice

    Stayed in August 2023

  • Reviewed: August 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Awfully cramped in the room, it was hard to even turn around. Room also very hot even though common spaces with acceptable temperature. Just one blunt knife in the common kitchen. The sharp one nedded to be borrowed from reception (limited hours). No stove, very unconformable to wash up.

    Extremely nice staff! Good water pressure and drains. Passable shower size. Good wifi, lockers provided, own ac socket. Kettle, microvawe, fridge, freezer.

    Stayed in August 2023

  • Reviewed: August 9, 2023

    6.0
    We needed one short night of sleep before the flight, but it was tough
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Thin pillows, noisy bars nearby for half a night, Relax room switched to another accommodation. Pricey

    The staff is friendly and the rooms are good. They also have separated cupboards, towels and shower gels. Street parking nearby is free at night

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    Basic rooms with minor issues, but good overall value
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 4 nights

    There wasn't any air conditioning or fans, but luckily it wasn't very hot when we were there, and we were able to keep the window open all night. There was a noisy bar next door, but we had sleep headphones to drown out most of that noise, so it worked ok for us (it could be an issue for others, however). The shower in the bathroom had a bracket for the sprayer that didn't work super well, so either the sprayer fell down constantly or it was pointed at the wall instead of the person using it, so that was a bit tricky to use. The only other issue was that the refrigerator in the common area was hard to use due to space issues. We were never able to fit everything in that we wanted (and we didn't have a whole lot), and at one point some of our food went missing. I think for the number of rooms and beds they have, a second refrigerator would be warranted. I wasn't sure if someone ate our food or just threw it out to make room for their own (either was entirely possible). I've used shared refrigerators at other hostels before and never had that issue before. This hostel is a good value for the location, and I would recommend it if your primary goal is to save money, but just be aware that it is a budget option and you may experience some minor issues.

    Moon Hostel Bio was a good value for the price. We booked a triple room and got a room with four bunk beds and a private bathroom. Based on some of the reviews, I wasn't sure what to expect, but there were few issues and the stay was fine overall. There was a working elevator, an efficient key card system, and it was easy to get to from the nearest metro station.

    Stayed in July 2023

  • Reviewed: August 4, 2023

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Family Room with Private Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    This room is too small for 6 people

    Stayed in August 2023

Showing 1 - 25

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