Pools were very cold. Especially the kids pool was very cold, luckily my son didnt care:)

Everybody was very helpful and nice. We enjoyed our stay very much

Stayed in September 2024

The car park, although very much appreciated, was difficult to manoeuvre within in a large car

All meals. Sports facilities and accessibility Pools Rooms Staff

Stayed in October 2024

Nothing, it all exceeded expectations

This was an all inclusive package. The quality and variety of food was excellent and all staff were extremely friendly,polite and helpful. The beach near the hotel was lovely and ideal for a break from the pool. The small pool was ideal for small children with slides etc and the facilities at the sister hotel were also available for use for a change of scenery. There was also a tranquil area with a pool for adults only. The evening entertainment was also very good for both children and adults. We booked a double room with patio overlooking the garden and it was spacious, comfortable and decorated to a high standard. The beds were also very comfortable and I would highly recommend this property for a relaxing break.

Stayed in September 2024

Night time entertainment inside would have preferred was outdoors there was a lovely area outside I think could be utilised more in evening

Everything

Stayed in September 2024

The independent restaurants were disappointing and confusing on what was possible. Assumed a la carte, but it was another buffet. Location was mixed with a lot nicer areas of Mallorca.

Nice pools and relaxing areas. Staff friendly, good buffet areas and varied food

Stayed in June 2024

If you are a solo traveller and looking for parties, this might not be the hotel for you, as nightlife in this hotel and in Sa Coma is not the best of the Island.

Amazing, modern, very well maintained design hotel. The rooms were completely renovated last winter and were therefore up to date with slick, scandinavian design, large balconies and a huge high quality TV screen. For the price I got through booking.com I thought it was an absolute steal. I especially liked the walk-in rainshower and the lightfeatures which could be controlled by touch panels. The hotel itself is also well designed with two big pool areas, with one only for adults, making this nice and quiet. The good thing about this hotel is that you have all the luxury of an all inclusive, but can choose whichever foodprogram you want (from breakfast only to all meals included). The prices of drinks if you didnt choose all inclusive were reasonable. The location of the hotel is fine. Not directly at the beach, but well situated within the complex and very close to the sports fields. It is very easily reachable by car with free parking. The best spots of mallorca are situated on all sides of the island, so if you rent a car, you can reach them easily from this hotel. The hotel was the ideal place to have a relaxing holiday for hard working people!

Stayed in June 2024

Nothing

Breakfast was excellent. So many choices

Stayed in August 2024

The "Fitness" room.

Really nice and clean everything. Good service

Stayed in July 2024

Unfortunately the safebox in the room needs to be paid separately and only for cash (cards are not accepted). The breakfast and diner are almost the same every day. Only some positions are changing but in general – menu is constant.

Overall the Hotel is very good. Friendly staff, good location, clear room. If you don't have a car right in front of the entrance is bus stop. 5-minutes walk to the beach. Underground parking are free but there are very limited numbed of places.

Stayed in June 2024

No entertainment for adults. It felt like it was hotel only for families and elders

Reception guys are all sweethearts, everyone from the stuff was. Much love for that!

Stayed in June 2024

Nothing

Breakfast was lovely

Stayed in June 2024

Splash pool a little small. Advise pool shoes as the non slip surface used was particularly aggressive on the kids feet and even the adults too.

We were impressed by the excellent food quality, cleanliness, and attentive staff. The wide variety of delicious food options made dining a pleasure, while the hotel's cleanliness standards were consistently high. The staff members were friendly and always available to assist with any needs or concerns. We booked a suite as have 2 kids and it was the perfect size with the sliding doors ideal for the evening when the kids went to bed.

Stayed in June 2024

Some of the food wasn’t great. I loved the fresh food but some of the dishes were trying to replicate English food. I prefer Spanish food. There was still plenty to choose from

I liked the location and access to pools bar and activity area

Stayed in June 2024

The room was clean and spacious. The hotel was well maintained and the reception staff were friendly

Stayed in June 2024

The pool and the staff

Stayed in May 2024

I emailed looking for a extra bed for my toddler ,but there was a cot in the room

Nice pool for kids and good selection of food

Stayed in June 2024

That this dream had to end:)

I have enjoyed with everything:) Super friendly and helpful staff, superb food all the day, especially dinner time it's smth - tuna steaks, octopus, raw fish, lamb dishes and etc., well known drinks for all inclusive, plenty of activities for kids that they would never be bored, for those who wants more active vacation you can play tennis, padel, ride a bike, play golf, it was really amazing and restful holidays. I highly recommend to try yourself and myself definitely will come back again :)

Stayed in May 2024

Hotel seems brand new and is very clean and modern. Adult only (16+) pool available.

Stayed in May 2024

I would have preferred some better options for vegetables for the evening meals. The breakfast and lunch was excellent.

Staff were so friendly, everywhere we went in the hotel we met with some very nice staff. Location was excellent, Sa Coma is a lovely beach.

Stayed in May 2024

We loved everything about our stay

Amazing hotel

Stayed in May 2024

The air conditioning wasn’t working so great in the room. They came serverai times to adjust it but still not working very well.

The property was fresh and renovated. Rooms large and clean. Staff very friendly and great food.

Stayed in May 2024

too many german tourists (ehem)

Varied food that covered vegan options

Stayed in August 2023

The shower leaked a large amount of water out from under the shower door, into the bathroom and out into the bedroom section. When I informed the staff of this hazard no one offered me another room nor did they seem fazed about the water seeping / flowing into the bedroom area. So I had to go back and complain a second time and this time I requested another room but in the meantime I had to contend with what I was given. When the second room was ready, that shower was also leaking - not as bad as the first room but still leaking towards the bathroom door. The manager did not come out of the office to communicate or offer empathy for the mishap. Unfortunately I did not feel warmth or a sincere sense of welcoming from the staff either, especially from one person who constantly talked down to me.

The location wasn't too bad, with just a brief walk to the beach. However, it was somewhat secluded from public transport. Breakfast was pleasant, with a nice variety of food, including a couple of examples of local foods.

Stayed in October 2024

The pool water turned white swimwear yellow. It ruined my white shorts. If you are visiting this hotel, I’d strongly advise you wear black swimwear and black clothes around the pool. There are missing tiles in the pool with sharp edges which my daughter cut her toe on. There were ants in our room, which maintenance came to sort same day as we told them. They got rid of most of them but there were still some around. Our air conditioning stopped working, again, maintenance fixed it within an hour of reporting it. Water started coming through our ceiling which was odd. It was the last two days so I told reception when I left as I was exasperated by then. The room was very noisy from people shouting in the corridors and outside the front of the hotel. Our room overlooked the entrance and some nights people would be loud out there until midnight. I complained to reception but they said there isn’t much they can do. Outside of set meal times, there are no good food options with all inclusive. They offer cake and croissants only. I would expect there to be other options.

Overall the food was good. There are plenty of sun beds around the pool to use. Wait times for the bar during the day weren’t too bad. Staff were, on the whole, helpful.

Stayed in August 2024