Nothing

Breakfast hot and lots of choice. Dinner was also hot with a great selection to choose from. The room was comfortable and clean as was the bathroom. Great size shower. The staff were very friendly and helpful.

Stayed in March 2025

Definitely not a 4* but all in all, good value compared to the services.

Beach front, great food and amazing staff !

Stayed in March 2025

It was old & shabby in places, it turns out they will close for a big refurbishment in November - it needs it, get rid of the lilac!!

We loved the staff especially Javier who welcomed us as if we were checking into an exclusive 5 star hotel! Everyone else we came across were helpful & smiling. We loved the location, parking & sea view.

Stayed in February 2025

Nothing

Everything Staff, Room, food?, Location

Stayed in February 2025

I don't think I have any complaints however small at all

The food was good, every member of staff i encountered were extremely helpful, professional and polite. Also a great location

Stayed in February 2025

Good hotel, the staff were very kind and left food out for guests arriving late who were to late for the evening meal

Stayed in January 2025

When you order a large double bed you actually get two singles pit together, awkward and difficult as a couple. Had a couple of power cuts too.

Nice clean room, location was good

Stayed in February 2025

Excellent hotel

Stayed in January 2025

No complaints

Excellant choice of food

Stayed in February 2025

Nothing

Lovely decor Friendly and welcoming staff Excellent check in/out

Stayed in February 2025

Where my room was in the basement I got constant noise from the boiler,or similar machinery.I would book an upper floor room next time to avoid this.The towels supplied were too thin and too small.Not up to four star standards but this could be easily fixed with better towels

Everything i was well looked after and the food was amazing!

Stayed in January 2025

Entertaining poor

After visiting 6 yrs on the trot that tells you b/good

Stayed in February 2025

We paid a little extra and booked a side sea view. Our room was 224 and to be honest you really couldn’t see other than a glimpse of the sea, due to the view being almost totally blocked by the palm trees. As mentioned earlier there were plenty of sun beds, but not all are in the sun. It was really annoying that people still think it’s okay to put towels down first thing in the morning and then turn up, when they choose to use. One couple put towels down first thing in a prime sunny position, but then didn’t turn up for three hours to use the beds. I really think staff should be removing towels when people do this.

The location of the hotel was good, a thirty minute walk into the centre of Torremolinos and just a short ten minute walk to the port at Benalmadena. The pool area was really nice with plenty of sun beds and a nice sea view. We stayed half board, the first time we’ve done this and the quality of the buffet breakfast and dinner was excellent. Our room was on the second floor in the annexe and it was a spacious comfortable place to stay. In particular we were really impressed with the staff at the hotel, the service was excellent and everyone member of staff we engaged with was friendly and helpful. The entertainment on the Saturday evening was an il Divo tribute duet and to be fair they were excellent. This was the first time we’ve stayed half board in a hotel with entertainment, we do like to eat out in the resort and do some self catering as well. However, although we don’t think we’d regularly stay in a half board hotel, after our positive experience, it is something we would now consider on occasions for a few nights in the future and we would certainly stay at the Riu Nautilus again.

Stayed in February 2025

Bad coffee,not good English breakfasta pleasant break

Friendly staff

Stayed in January 2025

Great hotel in a beautiful location. Nice and helpful staff, friendly and helpful. Even though it was off season, hotel was full. Breakfast was amazing, rich with a lot of options, fruit, meals for vegetarian, fish and meat. Similarly for the dinner, we enjoyed our experience. We had an issue with noise in neighbour room late at night, hotel staff solved the problem effectively. Thank you, we will keep recommending the hotel to our friends.

Stayed in December 2024

In the evenings my room felt a bit cold and I needed extra covers on my bed. Some of the hot food at breakfast wasn’t very hot. Not a fan of the purple colour scheme and lavender chairs in reception and bar…. but that’s a small detail.

Staff in general were helpful and very friendly. All those I met at reception desk and bar at different times were exceedingly helpful. Cleaning staff were excellent also. Very good selection of food. Large dining area, so very easy to get a table despite the large number of guests. Plenty of staff on duty at mealtimes. Outdoor area is lovely. The snack bar is very nice and the staff there are very pleasant and attentive also. The hotel is in a great location and is spotlessly clean everywhere. My room was thoroughly cleaned and left perfect every day. Really nice bathroom and good shower.

Stayed in January 2025

Clean

Location

Stayed in December 2024

Maybe have settings for meals was a bit overcrowded

Situated on the beach, very clean immaculate in fact, food was very good plenty of choice

Stayed in January 2025

Ok hotel

Stayed in January 2025

The room was far too hot, I hadn't been well, so we phoned down at 12 50 am to ask for a fan as we couldn't sleep and was told it's winter in Spain we have no fans, laughed and put phone down, complained in the morning to the manger his customer service skills were none existent, everything else about the hotel I praised, but to have no sleep is a problem, but again was told it is winter in Spain, open the door if your too hot, smiled and walked away, end of. Take your own fan!!!

Location. Value for money. Very clean. Good food, Great waiting staff. Good sized room

Stayed in January 2025

We are very pleased with our stay. Wonderful hotel, with a beautiful view of the beach! Everywhere was clean and well furnished. There were plenty of places to relax both inside and outside. Nice and clean rooms and very friendly staff! The food is awesome, there is everything your heart desires, huge variety of veg, fruit, meat and desserts! The hotel is well located for walking. We would happily recommend a holiday at this hotel!

Stayed in January 2025

Towels in shower too small could do with decaf tea bags and milk for tea as dry powder doesn’t taste good light on balcony

Lovely food great something for everyone including fussy eaters helpful staff

Stayed in January 2025

Perfect location by the beach. Great staff and superb customer service. Thank you!

Stayed in January 2025

All good! We had a great time at the hotel! We are very grateful to all the staff.

Stayed in December 2024