Staff may not understand English, say okay to everything and then nothing happens. They don't respond to emails or messages via booking.com so calling them on the phone in advance to arrange for an airport shuttle is a must.

Friendly staff, nice room, daily room service, good wifi and sauna included in the price. 24h reception where they help you in any way they can. They can also provide drivers if someone wants to get around the city to Entoto or Bishoftu. Exellent cuisine.

Stayed in April 2025

Stay and Spa, shuttle to and fro Airport, walkable distance to market for shopping

Stayed in March 2025

no tissue box in the room. and toilet paper is not checked regularly

cleanliness, comfort and friendly staff

Stayed in March 2025

I really like the place, everything there was good, the location, cleaning, and very good service. Definetly will come back.

Stayed in February 2025

Hot water not always there. No conputer available for guest use. Small pillows.

YouTube on TV 24hr kitchen. Gym open late. Well designed bathroom Sizeable room.

Stayed in February 2025

I ordered soup and it should cost 350 birr I paid by cash 150 and the rest I wanted to pay by card and the waiter charged me in dollars!!!! 200$ for a soup and now I am having troubles to get back my money. It’s extremely not professional and still I didint get refund. I am so disappointed and I have to warn everyone to be careful with this hotel…

Everything is good but i am having really not pleasant situation with the staff

Stayed in February 2025

The location is not ideal for solo women travellers or family stays. The hotel is located within a downscale neighbourhood with either one or several bars that were very loud at night both from the music and crowds of revellers. The bar on the 9th floor of the hotel was equally loud until late in the night. The street along which the hotel is located is poorly lit and is a potential risk of theft and other crimes especially, in the evenings and at night.

The staff are friendly and helpful. Check-in process was Ok although they had not updated my requests as I had indicated on my booking. They offer free airport transfers

Stayed in February 2025

It is not really nearby anything of interest. The other guests could be heard loudly through the doors.

The bed was very comfortable and the place has good wifi and a good breakfast. The staff were all very friendly. The free airport shuttle is convenient.

Stayed in January 2025

For the price I payed I can't complain.

Staff always taking care of the guests 🙄 Mrs Yilma the General Manager a very nice person super kind, I will come back when I get in Adis.

Stayed in January 2025

Their menu

Should improve the food at restaurant

Stayed in October 2024

The hotel really was up to my expectations and needs, considering what I paid in a large city like Bangkok, so I have nothing to complain about the hotel. In general, people all over southeast asia were great hosting this lone tourist!

I enjoyed the room, with comfortable bed and bathroom, air conditioning, and of course the location is great for walking to the temples, also with nice options for breakfast nearby. The hotel is simple but it is also not expensive, so it was a good choice for me, traveling alone.

Stayed in August 2024

Not 100% clean rooms which need a little more detail to cleanliness and upkeep

Professional and helpful staff

Stayed in September 2024

Many constrution near the vicinity

The hotel facilities

Stayed in July 2024

Clean,

Stayed in June 2024

The service and the cleaners of the hotel is very good

Stayed in June 2024

Room was not clean (6/10) and during my long stay I needed to ask several times for cleaning. Housekeeping needs significant improvement especially in communication with reception which rooms are occupied as they bumped couple of times in my room with no knocking just using master key. Not comfortable situation.

Best thing in hotel is great restaurant, rooftop terrace and food. Chefs and waitresses are great, coffe ladies excelent. Rooms are spacious and good equipped. Higher quality for Ethiopian standard. Reception is working good except in moments when they struggle in English language, but only couple of times during my 2 time longer stay.

Stayed in April 2024

There was a miscommunication and the shuttle was delayed which felt unsafe. The location was central but it wasn’t too safe to be out there alone.

The hotel was fairly modern and it has a nice rooftop restaurant. The breakfast was delicious and the staff were very friendly and accommodating.

Stayed in February 2024

The bedsheet seemed a little old .

Great location, Customer service was great.

Stayed in February 2024

My principal grump about this place was that the "suite" of two rooms was so dark and gloomy with only a tiny window in the living room onto the fire escape let in almost no light. The balcony off the bedroom was better but in effect I only used the bedroom. The TV in the living room never worked despite my request to fix it. The kitchen had zero equipment not even a knife and a plate so was a pointless feature. So there's no point in taking a suite a regular room would serve just as well. Breakfast was a dull repetitive buffet with bit so fresh pastries, some sad looking salad and on request rancid butter for the toast and jam.

This hotel is less than 5 years old and has a nice rooftop bar area where breakfast is served. The staff are friendly and polite and when I asked to move to a higher floor they were more than willing to oblige. The room was spacious with a comfortable bed and cotton sheets. Plenty of freebies in the bathroom if you like that sort of thing.

Stayed in December 2023

A hotel with comfortable rooms and friendly staff, located not far away from the Bole International airport. There are shops in the vicinity from where you can shop. The hotel has a nice rooftop where you can have a drink and have a view of Addis. They offer free airport shuttle services.

Stayed in September 2023

There’s no hot water in the showers. Sometimes if you reduce the speed if the water to almost a trickle you could get lukewarm water.

It’s clean, has free gym

Stayed in September 2023

The Room Service, Bar, Spa/Sauna facilties were great also breakfast was good. Moreover, I found the staff very friendly.

Stayed in July 2023

Improve just the breakfast

very clean nice hotel with friendly staff and excellent restaurant very delicious food. Very nice place to stay in real value for Money

Stayed in August 2023

The area around the hotel is dodgy, especially after dark. Don't walk alone, get a taxi (ask reception or order with the app Ride). Taxi to meskel square or piazza was 250-300 birr. It was a little tricky to explain to drivers where the hotel was on the way back, no one seems to know it, but you can manage with a map on your phone. There is technically room service available but there's no menu either in the rooms nor in the restaurant (one of the waiters just said "we have everything"?) so this could definitely be improved. The one major flag is that it seems there's a club or party on the last floor that opens on Friday night, with super loud music and people noise being heard very clearly on the 7th floor. We left Friday night so not sure how long it went on for, but if you're staying over the weekend and want a quiet night, tell reception to give you a room on a quieter floor.

The hotel is very newly renovated and appointed, everything is very clean and comfortable. The room was spacious and the bed very comfy. We had a small balcony on the 7th floor with a great view of the city around (room 708 if you want to request it, not all rooms have balconies). No Aircon or fan in the room but we never needed it with night in Addis being very cool. There's drinking water provided, a kettle and teabags. The breakfast is great with a selection of fresh local Ethiopian food and the coffee is excellent. The WiFi worked very well throughout. The spa is very pleasant as well: visits to the sauna or steam room are free (included in hotel room rate) and massages (very nice) start from 800-1000 birr for 1h. The hotel provides a free shuttle from and to the airport, which is super helpful. There's a rooftop terrace with a bar, though at the time we stayed there it was being repaired (loudly). Overall definitely recommended, great value for money.

Stayed in July 2023