18 Annankatu, Kamppi, 00120 Helsinki, Finland
#10 of 109 hotels in Helsinki
Guests' ChoiceBased on 3710 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.6
Facilities
9.1
Staff
9.2
Value for money
8.8
Free Wifi
9.0
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End of dialog contentReviewed: January 1, 2024
Joanne
Hong Konga lot of choice in breakfast
Stayed in December 2023
Reviewed: December 31, 2023
Akane
EstoniaNothing
Location and cleanliness
Stayed in December 2023
Reviewed: December 31, 2023
Albert
IndonesiaThere are no toiletries such as toothbrushes in the bathroom. Also, I personally think that there should be a luggage tag attached to luggage stored in the luggage storage room to prevent luggage being mixed up with other guests.
The location which is within walking distance to the city centre, the staff of the hotel which were really helpful. My daughter broke a glass during our stay and the hotel didn't even charge me when I offered to pay. The breakfast at the hotel was very good with a good selection of foods.
Stayed in December 2023
Reviewed: December 31, 2023
Denise
NetherlandsSuper clean and everything you’d want for a brief stay was there
Stayed in December 2023
Reviewed: December 31, 2023
Uri
CanadaThe gym was amazing! I was not expecting there to be a full squat rack and Olympic free weights! Also the sauna facilities were very nice with an ice cold bucket pull too! The included breakfast was quite expansive and delicious as well.
Stayed in December 2023
Reviewed: December 30, 2023
John
United KingdomBreakfast No tea and kettle with room
Shower was excellent Good location
Stayed in December 2023
Reviewed: December 30, 2023
Judy
FranceThe bad toilet smell in the sauna, such a shame
Décoration in rooms, brilliant breakfast spread
Stayed in December 2023
Reviewed: December 30, 2023
Ruth
United Kingdomquite yet central.Lovely location by a park
Stayed in December 2023
Reviewed: December 29, 2023
Stephen
United KingdomDidn't like that we never booked this for our return to Helsinki from Tallinn, we booked different hotels for each leg before leaving home. On the last leg...we stayed elsewhere and it was not a patch on this one, sorry Scandic Helsinki Hub 😫
Great stay, great staff, great breakfast, great hotel 😊👍🏼
Stayed in December 2023
Reviewed: December 28, 2023
Nikolaj
LithuaniaParking is extra charged & quite costly ( 35 EUR /24 hrs ) . If U use Easy Park Apps outside the hotel , it'll reduce your parking fee almost in double.
Breakfast is perfect . Various , delicious choice of fresh food with some touch of Scandinavian & local specialities .
Stayed in December 2023
Reviewed: December 28, 2023
Ching
Hong Kongslippery floor outside the hotel (saw several pedestrians slipped and fell right outside the hotel). you need to join breakfast 1 hour after the official starting time as many hot dishes are not ready yet.
the hotel is new, clean and spacious.
Stayed in December 2023
Reviewed: December 27, 2023
Evelyn
AustraliaNil
Everything
Stayed in December 2023
Reviewed: December 27, 2023
Chris
United KingdomBreakfast was overcrowded and a little like a staff canteen. However, this area is actually the Italian Restaurant in the evening. Our meal here, on the first night was not quite as expected and left us unsatisfied
The rooms were exceptionally spacious and well equipped. An added touch, much appreciated, were slippers. The grit spread outside for the snow was easily dragged into the room! It is a very large hotel, both times we stayed during this trip the rooms were very good but some distance apart. First room overlooked the front very pretty park area, the second was at the rear of the hotel, no particular view. Excellent taxi service ordered by the hotel staff
Stayed in December 2023
Reviewed: December 26, 2023
Breanna
United StatesI loved the simple design of the room, clean and cozy!
Stayed in October 2023
Reviewed: December 26, 2023
Evie
United KingdomNo tea making facilities in room
Stylish, comfortable, good location
Stayed in October 2023
Reviewed: December 26, 2023
Dimitri
LatviaIt would be good to have the wall clock in the sauna area for time orientation, and also interesting to know the temperature in sauna.
Perfect location in a quiet place. Сity center and central railway station within walking distance. In hotel cozy atmosphere, friendly staff. Sauna and GYM are included. The room is clean and comfortable. Perfect breakfast at the morning.
Stayed in December 2023
Reviewed: December 25, 2023
Peter
United KingdomNothing
Good location with nice, modern, well equipped room.
Stayed in December 2023
Reviewed: December 24, 2023
Fabrizio
ItalyVery Good
Stayed in December 2023
Reviewed: December 24, 2023
Łukasz
PolandNo variety in warm meals for breakfast. The room could use some soundproofing.
Great location, plenty of transport options. Walking distance to a bunch of shops, restaurants and the prom to Suomenlinna.
Stayed in December 2023
Reviewed: December 24, 2023
Yuko
United StatesThe hotel was too big for my taste and our room was far from elevators.
Spacious bathroom and good size room. The bed was comfortable.
Stayed in December 2023
Reviewed: December 23, 2023
Holly
United KingdomNothing!
Great location, facilities were great, easy check in/check out, staff were friendly and professional. The breakfast was AMAZING!!!
Stayed in December 2023
Reviewed: December 22, 2023
Young
South Koreabreakfast was excellent, room size and mattress was very computable. staff are very kind.
Stayed in November 2023
Reviewed: December 21, 2023
Marabeth
United StatesWhen we checked in, a lot of people arrived at the same time so we had to wait about 15-20 minutes before it was our turn to check in because there were 2 people working at the time. It wasn't a big deal - we were tired and wanted to get to our rooms. The staff was really great!
Breakfast was delicious and there were so many options. The staff was very knowledgeable and friendly. I accidentally left my phone in the taxi from the airport and the staff were really helpful and called the taxi company to help me get it back! The hotel is very central to everything, clean and quiet.
Stayed in December 2023
Reviewed: December 21, 2023
Debra
United KingdomExpensive but that is what Helsinki prices are!
Great hotel, good location, comfortable, clean.
Stayed in December 2023
Reviewed: December 20, 2023
Almendral
LuxembourgLa decorations d'interiuer
Good
Stayed in November 2023
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