A kettle in the room would be nice. The old European problem of a doona that is too warm - so waste electricity getting the room colder!

Breakfast is brilliant. Trams nearby are very convenient

Stayed in August 2024

We could hear everything in the room above ours - we could hear pretty much every word they said at night (when everything else was quiet) and at one point were woken by something being dragged across the floor.

Very clean and large room! Loved the deep bath and separate shower, and the beds were super comfy. Access to the gym and sauna was included which was great, and there was an excellent selection of breakfast options.

Stayed in August 2024

There were a redhaired waitress vero rude

Tutto

Stayed in August 2024

Excellent location; very nicely maintained; very good breakfast

Stayed in July 2024

Could do with a kettle for hot drinks in room.

Great breakfast choice. Great staff particularly Peruvian lady very helpful.

Stayed in August 2024

Separate saunas. It should be co-ed. Also I couldn't hear the volume when using Chromecast to watch Netflix so I was forced to watch it on my phone.

The location couldn't be better. And the staff helped me through a crisis! I will forever be greatful to them.

Stayed in August 2024

THEY GAVE US A ROOM WITH SCALES LIKE A JAIL AND WAS SMELLING VERY BAD.I WAS COMPLAIN AND THEY CHANGE THE ROOM.

BREAKFAST WAS EXCELLENT AND LOCATIONTOO.

Stayed in July 2024

I would like some kind of wardrobe and not just some hangers. I understand that this is the minimalistic Finnish style but when it comes to travelers some things should be taken into consideration. Also , I would appreciate some complimentary little "somethings" provided , such as slippers or toothpaste or a sewing kit etc

Excellent hotel in the center of Helsinki. Fabulous breakfast - so many tastes it was hard to decide what to choose ! The room & bathroom were spacious and clean. They also provided free use of sauna and gym.

Stayed in August 2024

Nothing. I didn't sleep overly well but can't say for certain if that was anything to do with the property/bed.

A great location within walking distance of bars, restaurants, the central train station and many great points of interest within the city. The room felt comfortable and clean. Enjoyed a nice meal at the hotel restaurant. Good value for money for the location and facilities.

Stayed in June 2024

Great location, quiet street and park, but very close to city highlights and transportation. Nice and comfy room. Very friendly staff.

Stayed in August 2024

Good position, clean and warming. Great breakfast!

Stayed in August 2024

A but cold attitude at the reception, improved later on I was surprised to be charged extra 14 Euro for early check in

Very modern, good amnesties, location, parking and food food

Stayed in August 2024

Nothing

The location is superb. It’s within 15 mins to all the city’s attractions. The breakfast is fantastic. The facilities are clean and the staffs are lovely people.

Stayed in August 2024

Nothing

The room was clean and a good size. The staff were friendly and helpful and the breakfast buffet had a lot of variety, was fresh and great quality.

Stayed in August 2024

Convenient location. Fabulous breakfast. Quiet.

Stayed in August 2024

No tea and coffee in room, had to be purchased from a shop in the entrance.

Excellent location in the city centre but just off the main road system to reasonably quite. Excellent breakfast especially if you can enjoy it in the open air court yard.

Stayed in July 2024

Nothing

Helsinki Hub was in a great part of town, close to restaurants and an easy walk from the train station.

Stayed in August 2024

Location is good. Next to a park and it gives a buffer to the busier center. Very walkable.

Stayed in August 2024

none.

Location is very important for travlers,this hotel has very good location. From Ferry port to hotel is a pleasant walk. In front of the hotel is a good size park . We walked everywhere we liked to see. staff were knowledgeable and gave helpful instruction.

Stayed in July 2024

1-There was a strong sewage odor coming from the bathroom each morning. The shower and bathroom were filled with an unpleasant smell, likely emanating from the pipes connected to other floors. We managed to mitigate the smell by turning on the A/C at a low temperature, as the odor would return during the night if the A/C was off or set higher than the outside temperature. This suggests that the issue may be rooted in the building's MEP (Mechanical, Electrical, and Plumbing) design. 2-For long stays, the hotel mentioned that daily cleaning would be more environmentally friendly by not changing towels or bed sheets unless requested, which made sense. However, the floor was not cleaned properly, and the glasses and cups were neither washed nor replaced. Additionally, there was no brush or amenities provided in the room. 3-Some of the cleaning staff's behavior was unprofessional and seemed judgmental towards the guests. They ignored our requests for room cleaning, and when approached, they appeared dismissive and uninterested in addressing our concerns.

I liked the management, the spacious room and bathroom, excellent breakfast, convenient checkout time, and prime location. The hotel staff were generally nice and helpful, although this did not extend to the cleaning staff or their work.

Stayed in August 2024

Excellent location, large rooms, great bathroom, friendly staff, and very good breakfast.

Stayed in August 2024

The staff was friendly, and the location was good. We could walk everywhere. The room was minimalist and functional. Breakfast selection was good.

Stayed in June 2024

Quality, freshness, breakfast

Stayed in July 2024

Window cant be opened, so the air in the room is dry. The safety instructions say you should open a window in case of fire, but the windows are locked...

Best hotel breakfast i have ever seen. Good shower. Lovely location.

Stayed in July 2024

If you have a standard room, you have to pay for a kettle (for coffee and thee) in your room. The breakfast buffet is absolutely magnificent, including coffee and thee. But if you want a cappuccino, you have to pay. I never had that, in any hotel, no matter the room and /or rate. Very strange... and not very customer friendly (while the staff is very friendly and professional)

Central location, nice conforable room. Great /delicious breakfast bufft. Hotel is overlooking a old square. Very quiet and yet within 15mn you are basically everywhere in the city, the museums, restaurants, shops, etc.

Stayed in July 2024