Partially under construction (restaurant, garage).

Location, personnel especially breakfast team

Stayed in March 2025

Wish we’d been informed in advance that the property was undergoing renovation and construction.

Excellent location. Helpful and friendly staff. Room was very comfortable.

Stayed in February 2025

Hotel is doing renovating work so some facilities are closed and there may be construction noises in the day.

The room is very big and newly renovated. Location is hard to beat as it is in the city centre. Breakfast is alright.

Stayed in January 2025

The cafe was closed because of renovation.

The atmosphere and service were luxurious and worthy of a first-class hotel. Very good location, close from the central station, middle of the city center. I arrived to the hotel at 6 am(because my flight from Tokyo arrived 4:00am!) and my room was perfectly ready. I was able to check in early at 6am with no additional charges! Spa was great too.

Stayed in February 2025

The Notes restaurant was very average. Toast Skagen was great, but the Entrecote was actually very low quality meat. Wine list small and not that good. Breakfast average

Room was great, but could do with a working desk.

Stayed in February 2025

The room, the location

Stayed in January 2025

nothing

the dinner was very good and the waiter who is French was charming and attentive

Stayed in December 2024

The restaurant was a bit of a disappointment in terms of food (otherwise, great service and look). The food was cooked so slowly and was OK taste-wise, but we expected better based on our other experiences with the hotel.

We liked everything. Our room was cosy; it was the first time when I felt at home in a hotel. I tried SPA treatments, and they were on a good level, too. The staff was polite, friendly, and helpful. We came right after Christmas, and the hotel was beautifully decorated. So many things have been included, which is what to be expected from a 5-star hotel: shower cap, soft bath robes and slippers, bath salts, nice capsule coffee machine (we didn't use though). The breakfast was very nice with good selection and food quality. I particularly liked old-styled porridge with dry fruits (I didn't try such before, but I'm pretty sure it's how it tasted when the hotel was founded 137 years ago) and that tasty cappuccino was included into the price.

Stayed in December 2024

Nothing!

Everything!

Stayed in December 2024

There was maintenance on-going during our stay, breakfast area was in temporary area. Compared to our previous stay breakfast felt a little down scaled. We would have liked knowing about the maintenance in advance while / before booking.

Great hotel. Well located.

Stayed in December 2024

Restaurant was cold

Breakfast!

Stayed in December 2024

Unfortunately the beautiful winter terrace was closed during the renovation so we couldn’t eat there. The temporary restaurant is very nice however. The water to our bath wasn’t hot enough and due to it being a Sunday no workmen were available. We were offered a change of room though.

Centrally located. Beautiful hotel currently undergoing renovation but this doesn’t impact the overall services and enjoyment, no loud machines etc, just slightly hidden entrance and less than scenic outlook from some windows. Staff, cleanliness, rooms, food etc are all outstanding.

Stayed in December 2024

Nothing

Beautiful rooms spa great location friendly staff

Stayed in December 2024

all good

all good

Stayed in September 2024

Nothing to report here! There were building works going on to update the restaurants, however the way the hotel organized the temporary restaurant and bar was terrific.

The wonderful staff went over and above to help us at all times, including suggestions for restaurants (and then booking), making sure we were familiar with the hotel and the surrounding area, but generally.....super friendly and efficient.

Stayed in October 2024

I was disappointed that they did not notify me that they are doing construction around and in the hotel. I was not there with a conference or a tour. I picked this historic hotel for its historic charm with the restaurant, bar and staircase. None of which I could use. I also had early weekday noise in my room from the outside construction. Frankly, the hotel should be offering discounts. The staff were absolutely amazing.

The staff were amazing and this includes the bell person and the cleaning people. The breakfast was wonderful and all the serving staff were very friendly. Location perfect.

Stayed in September 2024

Not a thing.

Location, majestic architecture with all the modern amenities!

Stayed in October 2024

The air conditioning in the room wasn't cooling, and the only bed covers were so thick. We had some hot and not so comfortable nights.

Stayed in October 2024

Great location

Stayed in August 2024

Finish the construction and get the scaffolding out of the way!

Outstanding location. Loved the sauna facilities. Staff was exceptional. Plenty of nearby restaurants. Extremely walkable area with a beautiful park nearby.

Stayed in September 2024

Nothing

It’s a well maintained beautiful luxury hotel in a central location.

Stayed in July 2024

Brilliant location, comfort, wonderful helpful team- in a word - faultless.

Stayed in September 2024

Breakfast too expensive

Stayed in September 2024

Nothing to dislike at all.

Great location! Beautiful room and building. Friendly professional staff. Highly recommend!

Stayed in August 2024