Too crowded at breakfast. Distance to the city centre is so long that it needs to be done by bike or public transport. There are no bikes at the hotel to rent.

Scandinavian design of the hotel and rooms

Stayed in May 2023

We had a wonderful experience at the VALO Hotel. The rooms were clean, very comfortable, and the staff was amazing and very good breakfast. I highly recommend this hotel to anyone visiting Helsinki.

Stayed in June 2023

Coffee at breakfast was pretty bad. Other than that everything was great.

Breakfast was great, there were so many vegan options, loved it! Room was small but comfortable and clean.

Stayed in May 2023

Excellent breakfast 👍

Stayed in June 2023

My room was extremely small but it was ok for me since I was alone. to pay for hotel slipper was disappointing so i did not buy.

Breakfast is really good in comparison with other hotels. Building is well designed, they used the technology in deep.

Stayed in June 2023

All good

Good breakfast, super spa

Stayed in June 2023

The location

Lovely

Stayed in June 2023

After two weeks trip abroad it was totally relaxing to have a good sauna, slow swim and to sit in the jacuzzi on the hotel roof. Definitely worth the extra price.

Stayed in May 2023

Gym was a little small and cramped in the morning but it was functional. The massage room was a standard room converted

The room was lovely and breakfast was a nice spread. The wellness facility (Sauna, steam room, pools and Jacuzzi) was a nice cherry on top

Stayed in June 2023

It was delicious, fresh, plenty of options and the restaurant space was very clean, open and comfortable.

Stayed in June 2023

Very small room for a couple, fine for a single traveler. No other services nearby hotel.

Secure parking for bicycles at underground parking garage. Lobby bar and restaurant at hotel. Friendly staff

Stayed in June 2023

Our room was not cleaned. After the second night I kindly asked to still clean it but there was an internal miscommunication and our room was still not cleaned.

The open place where everyone can meet, the fabulous breakfast

Stayed in June 2023

Rooms are rather small. The bathroom sink is extremely small, water spills onto the floor. No coffee in the room.

The hotel is great, very modern and business-oriented, spot clean. Breakfast was very good, would definitely stay again,

Stayed in June 2023

Staff Breakfast Last minute check in

Stayed in June 2023

check-in process

Breakfast! :) You find everything

Stayed in June 2023

Parking seemed overpriced at 25 euros and the sauna is 20 euros a person, and I didn't see that it was a seperate fee on Booking.com, so we were disappointed.

Nice, clean room and beds. Very nice staff.

Stayed in June 2023

Well appointed, clean, modern room. Quiet nearby, helpful staff, easy to reach from airport.

Stayed in June 2023

Cleanliness, noticed little dirt in my room. The fridge didn’t work properly and was a bit nasty.

Breakfast was really good, I am vegan and really pleased with the breakfast.

Stayed in June 2023

It seemed like processes were still in the works or staff in training -- it took over 40 minutes to do the check in, during which we were mistakenly billed extra (which was then compensated and we got a small discount too at the end of it so that was handled), there was some confusion about the keys (we had 2 keys for 1 person room, and 1 key for 2 person room), etc. When checking out the next day, the app through which we were instructed to check out was requiring us to pay for one of the rooms despite it being paid for already -- it got resolved in the reception too, just took a moment. We weren't informed that the bar at the spa was not open (depite lights being on etc), so we waited there until some other guests told us they were told to purchase beverages at the lobby and bring them to the spa -- would have been great to know that as well. In the restaurant, there was quite a wait to be seated despite there being plenty of empty tables and no line -- which was extra frustrating as we were traveling with a baby. We never received any apologies for any of the hassle or delays -- not a huge deal, but a smile and a couple of nice words would have gone a long way. So overall the hotel is very nice, spa and breakfast great, and the coworking space looks nice, so you can have a great stay there, but I wouldn't go there for anniversary / any special event as the chance of it being a bit of a hassle seems quite big and it kinda ruins the mood to go back and forth to the reception with questions and complaints, and possibly needing to wait quite long.

Great breakfast, amazing spa (multiple saunas, jacuzzi, cold water pool, a bit bigger pool indoors...). Overall modern and nice hotel. Rooms were on the smaller side but modern, clean, and had everything needed.

Stayed in May 2023

The hotel was modern, not expensive and well organised! Location isn't far from city centre.

Stayed in June 2023

The sink in d toilet was quite small, otherwise everything is perfect 🤗

We loved the comfort of the bed and the best part was the rooftop pool and sauna ♥️

Stayed in June 2023

Baby cot wasn't ready in the room as asked in advance. The air conditioning was a bit noisy in the room. There was no nut free granola alternative at breakfast (problem for allegic person).

Breakfast was good, although a bit crowded. The venue and atmosphere in the hotel is nice.

Stayed in June 2023

The fact that I didn't have enough time to make the most of it. There's sauna and jacuzzi at the roof top. I wish I could go but I had a busy schedule and only 24hrs in Helsinki.

The room was small and compact, which I enjoyed. For a solo traveller and for one night, you don't need much more. I wish more hotels adopted this compact and minimalist type of design.

Stayed in June 2023

I wish I was able to check in sooner as I came from a 14 hour flight. I am not 100% sure, but I think I might have received food poisoning from the breakfast buffet ( I had not eaten much else after breakfast that could have caused this)

Despite the room being small it was very cozy and had everything I needed. The bed was comfy, the shower was really nice and the air condition kept really cool. I really love that they had a gluten free bread section and allergy labels on everything!

Stayed in June 2023

Very nice spa area, delicious breakfast. Rooms are small, but nice.

Stayed in May 2023