Room was wonderful, and well set out.

Stayed in March 2025

Water sports are very expensive Beauty and spa are quite pricey Property needs a thorough deep clean - it’s not bad just is in need of a proper clean Tv channels had no signal Wifi was hit and miss

It was very peaceful and quiet A lot to do for children Staff were very kind and friendly

Stayed in April 2025

Lovely beachfront hotel Very friendly staff Good quality food Great accommodation Dirty beach Dirty cloudy water Poor privacy between ground floor bedroom apartments, opt for an upstairs room.

Stayed in March 2025

Layout of the seating /cabana by the plunge pool didn't allow for all four villas to practically use at one time and the daybed mat had seen better days so for the cost we wouldn't book a villa with plunge pool again but definitely would get a sea view room.

Fantastic sea view from our villa which was beautiful. Plenty of space. Excellent shower. Comfy bed with pillow options. Very clean and staff were so friendly and helpful. Great buffet breakfast (we chose the breakfast included option) and main pool awesome. Check out the ginger beer mocktails poolside! Loved being able to walk over from the villa to swim in the sea. Would definitely stay here again. Great restaurant options at Port Denarau.

Stayed in March 2025

The hotel has the potential to enhance the performance of its WiFi.

Throughout my stay at the facility, the personnel provided excellent hospitality.

Stayed in April 2025

Parts of the Hilton need maintenance. The staff are wonderful and the location in good.

Stayed in March 2025

You would expect, when paying for one of the most expensive rooms, that WiFi would work properly, but that wasn’t the case, it was rather the opposite, you have to go to one of the restaurants or to the entrance to get proper connection

Very friendly staff, it was clean, quiet,…

Stayed in March 2025

Lobby area is rough looking and needs a refresh. Food wasn’t great, best food was at the Asian restaurant in our opinion. Not the hotel’s fault but March is still rainy season and when it comes down it pours. There was sitting water everywhere on the property and hotel could use some gutters as the water was pouring off the roof right by our room (didn’t adversely affect us but flooding was a bit of a concern).

Rooms were big with a nice layout. Pool area were nice and the property has beautiful views.

Stayed in March 2025

The shared plunge pool had multiple broken tiles that could potentially be hazardous. The daybed outside needs to be changed mattress could not be zipped in.

Location, Amenities and Restaurants. We really enjoyed having a separate adults only part of the resort.

Stayed in March 2025

The room was advertised as a garden view "which was a bit of a stretch", overlooking a fence and several water tanks, but I guess some rooms have to be at the end of the property, but perhaps it shouldn't have been advertised as such. The curtains required maintenance as part of them kept falling from the track and they didn't slide well. Doesn't sound like much but it was quite annoying each day.

The room was in a quiet section of the property which we liked, and of a generous size. All staff were very polite and friendly. Any requests were acted upon promptly. Would definitely recommend

Stayed in March 2025

Cleaners seemed to do our room about 5-6pm at night a bit late I thought

Loved the pools near us, the restaurant was great, people very friendly wherever we went

Stayed in March 2025

The housekeeping service was a bit much. They knocked on the door anytime from 9am to 3pm and once they cleaned the room they always had to come back 1-2 times between 3pm and 5pm to bring you fresh towels. It meant we never could relax in our room during the day as they would just keep coming in and out.

Beautiful views from everywhere. Pool was awesome, food was yummy

Stayed in March 2025

I really hate it when you pay premium price (F$50) for good breakfast (which it was) and then they say you have to pay extra (F$9) for a cup of "Barista Coffee". Outrageous. Hilton need to sort this out quickly and remove the idea that guests should pay extra for this. Good coffee is to be expected within a premium priced breakfast and it seemed from what I saw that no guests were prepared to pay for this. Everybody was moaning and they just took coffee from the machine. It left a very bad taste in the mouth that Hilton are trying to charge extra for something that guests should expect. If Hilton need more profit then simply put the room prices up and take the consequences. Sofitel Denarau charge more and I doubt they charge for coffee at breakfast. Bring back a joyous breakfast experience (which it was excepting Barista Coffee charges) Our room was fine but some rooms were quite a long distance from the centre. Very glad we were luckily not affected. Food was fine but we were running out of options after 6 days.

Room was very good and well positioned. Staff were great. Food was good and something available at all times during the day

Stayed in March 2025

The shop in the lobby promised us a discount if we returned the next day and made another purchase. However, when we did so and paid in cash, the shopkeeper (a lady) gave me change without applying the promised discount. When I asked about it, she admitted she hadn't applied the discount and refused to adjust the change. I am extremely disappointed by her dishonesty.

Staff warm greeting

Stayed in March 2025

A specific beach area at the resort to swim would be good.

Good buffets. Sea view and spacious rooms.

Stayed in March 2025

Nothing

Great food options, rooms are clean and spacious. Close to the marina.

Stayed in January 2025

All was good, nice stay and close to business meetings.

Nice stay, friendly staff and great facilities

Stayed in March 2025

Disappointed we were double charged at NUKU bar and it was difficult to resolve

Staff excellent attitude toward guests

Stayed in March 2025

We only have two complaints. The woman who worked at the ice cream hut outside the Nuku restaurant, she was so rude, what an awful person, we refused to purchase anything from her on principle. The woman who worked where we purchased our hop on hop off bus tickets to the marina, she was also very rude. It was not pleasant to deal with either of these women.

We were extremely happy with the room. Having a separate bedroom made for a perfect stay. The bed was comfortable and the lighting in the room was fantastic. The bathroom was great, no complaints at all. There were plenty of cupboards and drawers to store our stuff for our stay. The air conditioning was a treat. We had breakfast at Koro's each day. I have to say, paying the extra to include breakfast was the best thing we did. There was everything you could ask for available. The staff were amazing. So friendly and kind. Always with a smile. A big shout out to Eva, she went above and beyond with her service to us for breakfast. An absolutely beautiful person. We ate mainly at the restaurants at the hotel, with no complaints at all. Nuku was our favorite, with such a broad menu. The staff there were great and very attentive. The Bula Bus was fantastic. Being such a large Resort, it is a rather long walk at times. We would definitely recommend staying here. Nothing was too hard for the staff, and they went out of their way to make our stay memorable.

Stayed in March 2025

Only issue we had was with check In & check out. Staff did not handle this well. We were charged incorrectly at check in & then staff tired to charge us again for the stay. Took a wee while to sort out and didn’t feel like the staff cared.

Great buffer breakfast with lots of options. Staff very welcoming and friendly

Stayed in March 2025

Great place to stay.

Stayed in March 2025

Amazing friendly staff, room was a good layout, pools very clean and not busy, breakfast wonderful

Stayed in March 2025

Everythings good.

Stayed in February 2025

bathroom wasn't very clean, urine in the basin toilet from past guest and grimme in the shower, the faucets rusty and no enough water coming out ( I removed some with bleach that I got from the store) and Tv never worked, this wasn't so essential but We like to have something on the tv while we wake up and before going to sleep, would be nice to have it. the staff tried to help us but not even with the cable, they could do something.

Stayed in January 2025