No warm water at all times and construction noise from ground floor early in the morning ( but probably not avoidable)

Services, staff, view and rooms

Stayed in March 2025

Not knowing it was a cashless facility.

Loved the customer service, all workers were amazing/friendly/helpful. Plenty for all ages, restaurants on sight/corner store

Stayed in March 2025

Should be a shadow over de pool for the kids and more options for the food menu

Everything! Was just perfect:) thanks

Stayed in March 2025

Limited options for food when ordering room service, would have benefited staying a few more days

The staff were friendly and hospitable, lots to do at the resort, my kids had a fabulous time. We were therefore our daughters wedding and it was absolutely beautiful

Stayed in February 2025

The Heat🤣

Lovely Resort, Lovely Staff❤️

Stayed in March 2025

More European choice on dinner menus please. More information on things to see and do tjat are not commission-bssed tours.

Everything. Lovely place. Wondrrful staff. So polite.

Stayed in March 2025

Everything is quite pricey. They couldn’t honour the ‘kids eat free’ deal because we booked through booking.com but we stayed one extra night and booked through the resort directly and they still couldn’t do the ‘kids eat free’. The room rate that we were quoted when we first checked in was a lot more when we came back 2 days later to book the extra night. The 3 kids had to sleep on the fold out couch side by side in the bure. There’s not much room for a family of 5. If the kids were a bit older/bigger we would not have been able to make it work.

Amazing resort. It is huge! Very friendly staff, especially our room attendant. Fantastic views. The pool and outdoor facilities are great. There is a range of optional activities you can do at an extra cost. We did the cultural experience and it was really good.

Stayed in March 2025

An incredible place to stay, a stunning location and everything you could ever need plus lots to explore nearby. There were several options for eating/drinking and a choice of adults only and family facilities. The staff were brilliant, the room spacious, clean and luxurious. Parking onsite was super convenient. I wouldn't hesitate to recommend and would love to return!

Stayed in March 2025

Everyone at the Outrigger was so helpful and always happy and cheerful!!!! Best service!!! Great range of restaurants with the buffet having theme nights!!! Pools catered for all age groups from baby to adults only pool!! Our kids 8 and 11 loved the inflatable and slide whilst we had cocktails by the pool! Beach is clean so we snorkelled!!! We also went to the local village by local bus that was a great experience! The Bebe spa is so tranquil especially the position if it overlooking all of outrigger!! Locals selling custom made jewellery were so friendly as were the hair braided! Very sad to leave and can’t wait to come back!!!!

Stayed in March 2025

How you were being pushed to buy cocktails or other drinks after you’ve said no when entering the buffet

The pool and most of the staff

Stayed in February 2025

Prices of restaurant food and beverages, I think its abit overpriced. Although expensive food and beverages was amazing.

I loved how amazing the staff were. Very welcoming made sure we were well looked after. From the first day they were amazing😊

Stayed in February 2025

The distance from the airport.

The friendly staff

Stayed in February 2025

Staff as so friendly and accommodating! Fresh towels and sheets everyday

Stayed in February 2025

The only thing that I didn't like was people smoking on the balcony beside our room and around the pool area.

The food was fantastic, and there were so many options. Both pools were beautiful and kept so clean. I would certainly come back

Stayed in February 2025

One of the housekeeping staff was a bit rude as she didn't show any empathy, friendliness and care. There was a $10 hidden cost included in the bill which was towards staff fund though we had separately tipped off there services.

The room was setup accordingly as we had our anniversary. (Decos, cakes, gift cards). The slider in the swimming pool was great and we had access to group activities including archery, golf and paintball shoot.

Stayed in February 2025

Menu needs more options. Needs Air conditioning in sundowner bar as kitchen is under the same roof and fans don’t do enough.

Pool is great and location on the beach

Stayed in February 2025

Got gastro. Suspected food poisoning

Friendliness of the staff

Stayed in February 2025

Pool closing at 7am is the only downside. Would be awesome to have ecening swims especially with the warm weather

The property is huge with heaps of food options and plenty of things to do

Stayed in February 2025

The photos on the website imply you can snorkel right at the beachfront of the resort, but that's not the case. The water there is far too shallow for adults to swim or snorkel. I also paid $650/ni for a ocean view room which was a bit of a hike with 2 kids down to the pool area, thought it was a bit expensive for what it was compared to other options. Also everyone else seemed to have 'kids eat free', I'm not sure how or why we didn't have this.

Loved the pool and waterslide. The staff were amazing.

Stayed in January 2025

Took a long time to check in and out, restaurant staff got my food order wrong twice - I was offered a discount and took a hour and a half to get there from the airport

Great pool, beautiful beach, nice rooms and bule

Stayed in February 2025

The air-conditioning units near the main pool and around the adult pool were very loud. In fact, while the adult pool was lovely (especially the swim up bar), the horrid air-conditioning unit that was very, very loud really detracted from the 'adult only' relaxing experience. The unit near the main pool you couldn't hear during the day whilst there was other noise around but I do think the resort should do something about the noise for the adult pool, at least. The beds (we had a premium ocean view room), while comfortable, moved a lot when either of us turned over or sat on the bed, waking the other person up. The times for the activities were not always as advertised or did not happen. The bathroom was quite small (although admittedly we had just come from the Sheraton Tokoriki Ocean front room where the bathroom was huge, so had been spoilt). It was perfectly adequate. Pool/beach towels in the room.

Every one of the staff were super friendly and helpful. They were all gorgeous, especially the butler service staff and the activities staff. The staff when we checked in were excellent, too - I'd had to make 2 separate bookings and they made sure all of our needs were catered for, providing rooms close to each other for those that needed it (extended family of 10) and offering to move our son and partner to a different room after the first night (not necessary, their room was lovely - 7th floor, great views). The remainder of our group were in Premium Ocean rooms - smaller than the ocean view rooms but closer to the beach, main pool, and restaurants. Two rooms with children got the ground floor which was good access (they had a 2 year old), and we got the 3rd floor which had nice views and sound of the ocean. The activities were numerous. Seafood buffet on the Sunday was scrumptious, and the Polynesian dancers and the fire dancers, especially, were fantastic. Best I've seen in Fiji (3 trips). A lot of the activities (e.g., fire dancing, meke show, snorkel gear, and kayaks) are free. The restaurants onsite are pretty good (Fiji time for service in some, but expected). The Baravi Asian food was very tasty. Breakfast buffet wasn't the best we've had, but not the worst either. Unfortunately couldn't try the IVi restaurant (closed when we wanted to go). Son and partner enjoyed the food and ambience at the Sundowner (pricey), Crab Shack and the Beach Bar n Grill 2 mins walk along the beach - both had a good vibe, preferred the food at the Bar n Grill. Friendly staff. Spiral slide at main pool a huge hit with the kids. Beach okay - good sunsets - but snorkelling average and only a 2 hour window for snorkelling/water sports (can be 7-9 am!). Butler service an added bonus, such courteous staff. It's not 'upmarket' (lots of package deals), but recommend for the activities, nice gardens, and overall ambience created by the wonderful staff.

Stayed in January 2025

Staff at the poolside bar were very slow, constantly forgot our orders and we had to remind them. Kids club activities weren’t great and the staff in there were not very friendly.

Amazing views, beautiful pool and resort.

Stayed in January 2025

Room had a sewage smell issues. The service was very slow in the restaurants.

Great facilities and program of activities

Stayed in January 2025

The pool was too busy at times maybe we should have chosen at less busy time

The views were stunning The staff were exceptionally friendly and helpful and polite The snorkelling was a major plus When I had an insect bite the staff were concerned and were willing to be very very helpful

Stayed in January 2025