some staff, particularly at the adults only pool seemed like they didn’t want to be there.

excellent facilities especially for kids

Stayed in October 2022

Food was a bit pricey Not a lot of water sports

Friendly Staff Good for familes

Stayed in October 2022

Nothing

beautiful location, facilities and staff

Stayed in October 2022

Lack of towels at poolside and in rooms.

Lovely grounds good entertainment friendly staff, great location

Stayed in October 2022

The sea/beach surface was coral so ruff to walk on and not so great for swimming in. It’s also quite a distance from the airport.

I liked the facilities available there; large pool, variety of restaurants, kids club, day spa.

Stayed in October 2022

I’ve really had to think about it but if I must say something is I wish it was easier to access - 1.5hrs from the airport is a tad too long with kids.

it had everything we could possibly need - a great pool for kids as well as a separate one for adults. bars and restaurants everywhere with a wide selection of drinks and incredible food. access to the beach, shops, and the possibility of organising tours. also an incredible spa and amazing nannies !

Stayed in October 2022

When you book through booking.com you do not have access to the free kids meals you would otherwise have if you book directly through the hotel. This wasnt made clear to us at the time of booking or when we asked at check in. The food is average and the prices are expensive.

Beautiful facilities and exceptional service by staff.

Stayed in October 2022

the shower was very short as im 186 cm tall l could not fit under the shower

great location and staff and food

Stayed in September 2022

Nothing everything was great!

The staff are the best! So kind and friendly and make you feel welcome as soon as your drive in. The meimei nannies are so lovely especially Talei :) The butler service is great, so many activites to choose from, the beat buffet breakfast and dinner - all you can eat lobster 2 nights a week!!! Loved it

Stayed in September 2022

excellent personalised service particularly from Jonocina/Jonathan and Wysee at the Sundowner bar and restaurant. they were outstanding.

Stayed in September 2022

That we didnt get receipts or chitty when charging to the room

Pool area and staff

Stayed in September 2022

everything was easily accessible . people with special needs .

Stayed in September 2022

nothing

everything. beautifully maintained. lovely facilities etc

Stayed in September 2022

it’s outdated needs face lift distance to beach and pool don’t order steak bar staff take Fiji time to the limits orders the sp cocktails staff had no idea how to make

pool the highlight games activities and acces to food and drinks

Stayed in September 2022

The position was beautiful. The staff were very attentive. The weather of course was perfect.

Stayed in September 2022

Very busy pool with kids including my own, however great to see it so busy albeit noisy and chaotic at times.

The grounds were immaculate, resort had everything you could want on holiday! Good food options.

Stayed in September 2022

Nothing

Facilities were great. staff were excellent and could not do enough to help. nothing was too hard for them. Food was really good and reasonably priced.

Stayed in September 2022

Our room was quite loud at night as there was a lot of noise from the floor above (I think it was due to its proximity to the storeroom). It would have been nice to have an option for healthy snacks for the kids throughout the day, as they generally don't just eat the main meals.

Staff were friendly. Baravi restaurant at dinner was our favourite for it's quality and variety. The cleaning of the room, along with the turndown service and Talai butler service were nice moments in the day. The additional free activities were also great. The pools were excellent with both being big enough to never feel crowded, with us always being able to find seats close by.

Stayed in September 2022

Nothing. It was a great holiday

Incredibly warm, welcoming and helpful staff.

Stayed in September 2022

adult pool open longer

food was excellent and the staff were all friendly and so helpful

Stayed in August 2022

We arrived at 3 pm and had to wait for over an hour to get our room. The reception staff were very slow and not as helpful as they could have been.

Great pool. Activities were fun and something to suit everyone. Fantastic massage! Loved the adult only area. Could still spend time with grandchildren but also have some quite time.

Stayed in August 2022

Adult pool closes at 5pm...... which makes no sense... it is for adults. This menas after 5pm you need to be in a pool full of children. Food stops at the Adult pool at 3pm... again, makes no sense, this is where the customers who are happy to spend are. Some of the restaurant meals are well over priced, but the food cannot be faulted. Beach front is pretty average and if you want to snokel you really need to book a proper trip. This is our second time to Fiji, if you stay here, it is 1.5hours from the port... meaning any island activities will involve 3hrs travel to get to the port and back to the hotel. The resort is getting a bit tired, tennis court is run down and beuilding exteriors. There is smoking area out the front of the ocean view rooms..... this really should be moved, not pleasant to walk through.

Having everything located on the resort means there is little reason to travel anywhere. So if you want a fly and flop it is a great location. It's also great it has an Adult pool. The hillside massage area is also amazing. Not advertised well, but the resort has a really nice driving range that is worth visting. Staff are amazing, I left my phone in a taxi and they rushed and rang community booth, tour operator etc and ensured I got my phone back. We also had seen a young girl left in the pool and starting to drown, fijian staff ran into the pool in seconds, despite parents at fault and being their responsibility.

Stayed in September 2022

We came from the renovated Sofitel and it was a bit of a shock to arrive at Outrigger, it is very much outdated. The aircon broke first night, and Our first room had a wonky and noisy ceiling fan as replacement. The fly screen was broken. In the second room, the shower didn't work properly and you could not have the shower head / the bath tap separately. The breakfast buffet is chaos and messy, they do not provide your normal coffee / diary free milk. It feels very busy around the pool, and it is a fight to get sun-chairs with shade, especially if you have a baby. The chairs are highly uncomfortable and were in the process of being replaced as we left. There is a small and very pricy supermarket on-site, you can't walk to a bigger one. Smoking is allowed in the resort in some designated area, such as right by the beach (!) or on balconies, so we could not enjoy the balcony and had to close the doors. For $500/n with no food, I wish it could have been better.

The welcome and the staff at the resort are amazing (especially if it is your bday!) The resort itself is well-kept, very green and maintained. The sunset and sandy beach in front of the resort is appreciated. Nice food at the Sundowner restaurant, and the fish dinner buffer was great. The daily cultural activities and shows are a nice plus. If you have children, prob a great place to be. If you have a baby or just couple/adult, I would not stay there.

Stayed in September 2022

Resort needs a little upkeep with the thatch on buildings looking worn-out.

The staff are very friendly and always happy. Layout of resort makes plenty of space for everyone. Plenty of food options.

Stayed in September 2022

so beautiful and friendly and easy going

Stayed in September 2022