Nothing

Clean and comfortable.

Stayed in February 2025

Some people might find the rooms a little small. But they are very comfortable, clean and perfectly adequate for a short stay.

The location is exceptional and this hotel offers excellent, comfortable, good value accommodation. However, we did not expect somewhere within a few meters of the airport and a main road to be a haven of tranquility. Once you enter its lobby you step into an atmosphere of airy old colonial-type charm. The pool, spa (I had a wonderful massage), bar/coffee bar and restaurant are all excellent. But what truly makes the hotel are the staff. They exude genuine charm and delight in doing more than is required. Our waitress came from Taveuni, our ongoing destination, gave us very helpful & interesting information about the island.

Stayed in February 2025

Nothing

The location and layout. The staff were very friendly and helpful.

Stayed in February 2025

My check in was late sometimes as room wasn’t ready

Conveniently close and very clean

Stayed in January 2025

Nothing

Staff were very welcoming, and very helpful. Food and drinks affordable. Facilities were very clean

Stayed in February 2025

Perfect location & a great hore Staff were lovely

Stayed in February 2025

Limited Gluten free option DO NOT PAY CASH at this place. They are scammers I paid cash for my accommodation and then one month after our stay they deducted one days stay. Highly unprofessional and now generating invoice to only account for one paid transaction. "Thank you for reaching out to us regarding your recent stay at Fiji Gateway Hotel. We sincerely apologize for any confusion or inconvenience caused by the delayed transaction on your credit card. After reviewing our records, we confirm that our system only shows a credit card transaction processed on December 20, 2024, refer receipts attached.. Unfortunately, we no longer have access to the CCTV footage from December 27–28, 2024. " We paid cash here and unfortunately after one month I have misplaced my receipt. What a bunch of tricksters.

Pool

Stayed in December 2024

Always stay here on our final night in Fiji. Everything is excellent, the rooms, pool, staff, location and food.

Staff and extremely friendly and helpful. Great location close to the airport.

Stayed in January 2025

There wasn’t anything we didn’t like

Location cleanliness friendless of staff

Stayed in January 2025

All good

All good

Stayed in January 2025

I dont know if it was a Booking.com issue or the hotels - but when I booked, I put in 3 x adults and 2 x children, which would have meant one of the family rooms was good enough, but I couldnt book just the one room - it forced me to book 2 x rooms, so we over paid. Reception helped by cancelling our return trip, then rebooking direct, which saved us $200.

Maria at reception was amazing when we mentioned the 2 x room issue. But because we requested the rooms to be close, and they confirmed it, but didnt deliver. So one of the parents had to sleep in each room.

Stayed in January 2025

We booked this hotel because of the good reviews and the location shown on the booking.com app (waking distance from Wailoaloa beach). We were very disappointed as the area was different, and we had to pay $30-$45 daily to go anywhere.

Stayed in December 2024

Staying on second level and needing to carry bags up stairs only concern but not a big deal

Good location and easy to get to airport. Pool is great to relax before flight and the restaurant had great food and service was great

Stayed in January 2025

A lot of noise from outside our room, sounded like people working on night shift.

Close to the airport. Food in the restaurant was delicious. Staff we were lovely. We got there late and left early for a flight so didn’t spend much time there but pool looked good too.

Stayed in January 2025

Best Airport Hotel in the world

Stayed in January 2025

Quality of bed and pillows could be a bit better. Placement of TV was a bit awkward. Air conditioning was under powered (on maximum) and so not chilled enough for a humid country.

Location. Free airport 24 hour shuttle, Great Ambience, pools, Bar. 24 hour room service. Food was very nice and good serving of size.Excellent layout of the room. Modern updated spacious bathroom with user friendly utilities. Friendly staff. Nice room decor. Bed and pillows fell a little shy.

Stayed in January 2025

Nothing

Very lovely space, the workers are so welcoming very professional and also everything

Stayed in December 2024

AIR CONDITIONING worked, but "barely " enough to break the humidity. Avoid room service food - edible but barely above airline food. Restaurant version is fine though. We used room as a "day room " for showering & resting before our late night flight home . worked OK but was minimal in all other respects

Staff was excellent 👌

Stayed in January 2025

It was very expensive this time and the bed was very hard

Stayed in January 2025

Have to pay for wifi which I think is unfair compared to other hotels with similar price point. Rather stay somewhere else for same price who provide wifi and other facilities. Not going back.

Location is good

Stayed in January 2025

Not there long enough to find anything wrong

Across the road from airport and they have a Shuttle direct to and from Airport. Probably could have walked just as fast but made it so much easier not having to cross the road with lots of luggage Restaurant was nice and good food, Fair prices for drinks at Bar

Stayed in January 2025

Nothing, fantastic

Absolutely amazing! Right next to the airport (including shuttle), beautiful grounds and great rooms. Highly recommend!

Stayed in January 2025

Very good location close to the airport. Very clean area and facilities. Good food options and service.

Stayed in January 2025

None

Loved how close it was to the airport

Stayed in December 2024

nothing I can think of.

Proximity to the airport, particularly for late arrivals and early departures is a real bonus. The facilities for an ‘airport’ hotel are amazing, and having a quiet pool for those without children is a real bonus. Despite its proximity to the airport, I have to really think about it to remember that i did hear planes taking off, but that certainly didn’t impact our enjoyment of the facilities or our time there.

Stayed in January 2025