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  5. Reviews of Smugglers Cove Beach Resort & Hotel

Reviews of Smugglers Cove Beach Resort & Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Wailoaloa Beach Rd, Nadi Bay, 10409 Nadi, Fiji

#9 of 30 hotels in Nadi

Guests' Choice

Review Score

Based on 1249 hostel reviews

7.2

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.4

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.8

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: March 23, 2024

    7.0
    Basic, quiet locale
    • Leisure trip
    • Solo traveler
    • Oceanfront Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn't that clean, older and tired.

    Hotel on a quiet beach location on the beach was nice although not the best beach of Fiji Nothing around you so don't expect to party

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Premium Room with No Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There wasn't that many options for activities and food in the area.

    Was as expected - is by the beach away from the main area of Nadi town so there isn't too much to do during the day. Good spot to stop for a night between airport and heading to the islands as South Sea Cruises includes a free resort shuttle.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Good value for the money but not the cleanest place to stay
    • Leisure trip
    • Solo traveler
    • Bunk bed in 22-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The AC in the dorm room was not reliable, it was on but power was off for a long time so it did not work for a long time. The room is crazy hot without the AC on. There were quite a bit of coachroaches crawling around bathroom / shower area. The room smells bad and very dark due to having no windows and packed with people in it.

    Location is great, and the common area (dining hall, beachfront bar and restaurant, pool) is beautiful, very well maintained. The room condition was not that great but definitely good value for the money. Compared to other hotels I stayed around Fiji, staff service is mediocre.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    Comfortable, but not great accessibility if you have a disability. Staff were amazing!!
    • Leisure trip
    • Couple
    • Oceanfront Room with Balcony
    • Stayed 3 nights

    There were no pool/beach towels, so having to use our bathroom towels was a pain. Then the towels weren't replaced if we were at the beach while the room was being made up. My sister had to find the room cleaning people and ask for towels when we got back, but she wouldn't give them to us unless we gave her the used ones! Also the day trip we took was more than advertised on their own website what was supposed to be F$105 for a full day became F$159 for a half day to see exactly the same things but only quicker! There was also nothing on Booking.com that said there was no lift, it actually says it is wheelchair accessible which I would like to contradict. Luckily we were only on the first floor from the lobby as someone who lives with a disability climbing stairs was a pain.

    The staff were incredible and very welcoming! No matter whether you were just arriving, trying to book a day trip or get something from the bar. The staff were amazing! Even carrying our suitcases up the flight of stairs to our room. The room was okay, we didn't stay in the room other than to change or sleep so it passed. Food was okay but we decided to try a few other places which ended up being much better.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bunk Bed in 14-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Toilets were not cleaned daily and the fact that we should pay to use laundry

    Good

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View and No Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    All the white Americans coming for their 1 week “island” getaway. They treated the staff terribly acting like they own everyone. I feel sorry for the staff having to work for such entitled people. If we wernt just coming to Fiji to transfer flights we would have stayed somewhere less touristy and just hung out with the locals engaging in their culture in an authentic way.

    Easy access, had a supermarket down the road and other resorts next to it. View out the window was trash but that’s not a problem for us since we didn’t come to look out the window. Would happily stay again

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Good for a short stay before heading off to the islands
    • Leisure trip
    • Solo traveler
    • Bunk bed in 22-Bed Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Restaurant on site was slightly expensive but other than that no real complaints

    Cheapest place with an air con, definitely needed in a room with 30 people

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    An Okay Experience
    • Leisure trip
    • Solo traveler
    • Deluxe Premium Room with No Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Stray dogs continuously walking around the resort area, food was okay, not worth the money.

    The beach

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room with Garden View and No Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Water was frequently cold and breakfast took a long time to be served

    On the beach and great friendly staff

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bunk Bed in 14-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The dorm is a little bit noisy sometimes but that's part of the adventure of staying in dorms room 😉

    Staff is really warm welcome and very helpful. I really recommend this hotel. I met really nice people during my first few days there.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Comfortable stay by the beach
    • Leisure trip
    • Solo traveler
    • Oceanfront Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    A few things broken

    Nice helpful staff

    Stayed in January 2024

  • Reviewed: February 12, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Bunk Bed in 14-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was a bit dirty though the sheets and blanket were clean. Was loud in the evening but not late into the night.

    Super friendly staff. Right by the ocean/beach and close ish to the airport ($20 fjd cab)

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Overall comfortable stay
    • Leisure trip
    • Group
    • Executive Suite
    • Stayed 3 nights

    The restaurant food was good, but on several different occasions, we waited an extremely long time to get our food. They seem to not have enough chefs in the kitchen. Be advised that if you eat at the restaurant, allow plenty of time. Don't eat there is you have a time deadline!!

    Comfortable room, nice balcony overlooking the ocean. Staff was friendly and helpful. Bathroom had all the necessary amenities and a nice shower. Location is on a beautfiul sand beach.

    Stayed in January 2024

  • Reviewed: February 3, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View and No Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    My partner is Fijian and the local stuff at smugglers were incredibly rude (racist) toward him and me because I am a white Australian. It was very uncomfortable.

    Stayed in January 2024

  • Reviewed: February 3, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Bunk bed in 22-Bed Mixed Dormitory Room
    • Stayed 1 night

    Friendly staff, the pool is nice, and the resort sits right on the beach.

    Stayed in January 2024

  • Reviewed: February 2, 2024

    6.0
    Nice resort, bad bedroom
    • Leisure trip
    • Solo traveler
    • Bunk bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night

    The bedroom wasn't clean, lots of dirt under the beds, the sink was clogged. In the middle of the night someone from the staff started to water the plants under my window, making a lot of noise. The bedroom is in front of the desk, I could hear staff talking during the night.

    Location, in front at the beach.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    8.0
    Pleasant short stay with friendly staff.
    • Leisure trip
    • Solo traveler
    • Oceanfront Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Stairs, no lift to room.

    Beachfront location.

    Stayed in December 2023

  • Reviewed: January 14, 2024

    7.0
    Comfortable beach resort stay
    • Leisure trip
    • Solo traveler
    • Oceanfront Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Very slow service in restaurant

    Nice staff

    Stayed in January 2024

  • Reviewed: January 4, 2024

    8.0
    Great resort!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Garden View and No Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Bed was not so comfortable. Food is average. Fried rice was terrible. Breakfast was good though. Long wait for the food.

    Excellent location. Staff are friendly. Outdoor seating area overlooking beach is exceptional. Resort organised a fire show that was really good. I liked the vibe of this resort most. It attracts good mix of tourists.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    7.0
    Great stay
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room with Garden View and No Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Great location as right on the beach. Staff were lovely and welcoming. Room was clean and comfortable

    Stayed in December 2023

  • Reviewed: December 16, 2023

    8.0
    Very Good
    • Couple
    • Oceanfront Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Great place, very good vibe, good food. They can arrange all activities.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bunk bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location is great for Wailoaloa beach and not much else. Buses to downtown are hourly and unreliable. Wifi not included. Power outlets not near every dorm bed.

    Welcoming staff. Clean and air-conditioned dorms. Hot showers.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Premium Room with No Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like that I had to ask for linen for many times, before it arrived.

    The location was amazing

    Stayed in December 2023

  • Reviewed: December 11, 2023

    6.0
    Friendly, small but adequate room, the bed a bit firm for my liking.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room with Garden View and No Balcony
    • Stayed 1 night

    The wait for dinner was too long. I ordered a simple meal for 1 person and several tables with multiple guests who ordered after me were served ahead of me. The waitress was very apologetic and embarrassed. It took well over an hour to be delivered.

    The location is great, staff are friendly, aircon works well

    Stayed in December 2023

  • Reviewed: December 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bunk bed in 22-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The internet is not good

    The a/c was actually cold in the room, the bathroom is inside the dorm room, true beach front, friendly staff, in house ATM

    Stayed in December 2023

Showing 76 - 100

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